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Showing posts with label Digital Payments. Show all posts
Showing posts with label Digital Payments. Show all posts

Sunday, 26 September 2021

07:31

Digital Payment Using UTS on Mobile App for Ticket Booking,Now in Hindi Language

 Digital Payment Using UTS on Mobile App for Ticket Booking,Now in Hindi Language

Posted On: 24 SEP 2021 5:18PM by PIB Delhi

As a Digital India initiative by Government of India and with a view to promote three  C’s – Cashless transactions (Digital payment), Contact less ticketing (no need to physically visit the point of sale) and Customer convenience and experience, UTS on Mobile app is now available in Hindi language apart from English. User can opt any one language of his/her choice. Using UTS On Mobile app, Users can choose between paperless or paper ticket mode and can book any type of tickets given below:-

  •          Journey Ticket Booking
  •          Season Ticket Booking/Renewal
  •          Platform Ticket Booking

 Benefits of Mobile Ticketing for customers

  1. No waiting in ticket queue.
  2. Paperless and environmental friendly.
  3. Once a ticket is booked the ticket can be shown to TTE even in offline mode without any internet connection.
  4. Booking on the run: - Passenger who is in hurry or makes a last minute decision to travel can just reach the station, Scan the QR code displayed at various places at the station. Scan it and book the ticket. This facility is presently available at 1600  stations.
  5. Fully Cashless: - The customer can use all types of digital payment options i.e. Rail - Wallet, Debit Card, Credit Card, Net Banking, UPI and E Wallets.
  6. Cheaper: - The customer who uses Rail-Wallet Facility are given 5% bonus on recharge. For example if a passenger recharges his Wallet for 1000, he gets the recharge value of 1050.

The Mobile Ticket application is fully developed in-house by Indian Railways (CRIS) and is available across platforms – Android and iOS and can be downloaded free of cost from the respective stores. The application has been widely appreciated for its usability and customer experience and has got four star rating at Google Play Store. No of Registered users of UTS Mobile application are 1.47 crore.

 

Backgrounder –

Conventionally, Unreserved tickets were sold at the booking counters of Railway Stations. With a view to reduce waiting time  of passengers at booking counters, Railway ticketing agents and automated ticket vending machines were introduced as additional points of sale at bigger stations. However physical presence of customer was required at all these three points of sale.

UTS mobile ticketing was launched on 27 December 2014 after that the system was rigorously tested on the parameters of safety, security and customer experience and later on proliferated over entire Mumbai Suburban. Gradually Mobile Ticketing was extended to the metro cities of Chennai, Delhi, Kolkata and Secunderabad between years 2015-17. From 1st Nov2018 onwards UTS Mobile Ticketing is available for inter zonal travel also i.e. between any pair of stations over entire Indian Railway on the pattern of normal ticketing.  

 Source:PIBNEWS

Wednesday, 11 August 2021

20:28

Rail Passengers can Recharge their Smart Cards Online

 Rail Passengers can Recharge their Smart Cards Online

No.354/2021-22

09-08-2021

Secunderabad

Rail Passengers can Recharge their Smart Cards Online

- Smart cards are used for purchasing of UTS Tickets through ATVMs

- All Digital Payments like Debit Cards, Internet Banking and UPI are accepted

Indian Railways, o­n its path of digitalization, has put o­ne more step forward towards facilitating rail passengers without the need to stand in queue for purchasing Unreserved Tickets through Automatic Ticket Vending Machines (ATVMs). Rail users who possess Smart Cards for purchasing Unreserved Tickets & Platform Tickets can now recharge their Cards through o­nline mechanism by registering o­n “UTSonmobile” Web Portal.

Earlier, every time the money was exhausted in their smart cards, the passengers had to visit the booking counters for recharging their cards. To facilitate the rail passengers, Indian Railways have now provided o­nline facility for passengers wanting to recharge their smart cards in digital mode. This will not o­nly help the passengers avoid standing in queues at the booking counter, but also avoids crowding of the passengers at the booking counters, particularly during these pandemic times of Covid-19.

To avail this facility, rail users have to: · Register in the website www.utsonmobile.indianrail.gov.in

· Select the option of “Smart Card Recharge” in the menu.

· Payment can be done through all digital mechanisms like Debit Cards, Credit Cards, Internet Banking, UPI, etc.

· After getting payment confirmation, system will deduct money and passenger will be prompted to visit ATVM of the concerned Zone within 15 days or expiry of the card, whichever is earlier.

· When passenger keeps smart card o­n reader at ATVM & chooses "Recharge Smart Card” option then ATVM will automatically fetch details of o­nline recharge done & amount will be topped up o­n ATVM smart card.

· The smart card balance would then be ready for ticketing purpose & can be used o­n any ATVM of the concerned Zonal Railway.

Indian Railways have been continuously taking digital initiatives to reduce the crowd at Booking counters by providing various facilities like UTS o­n Mobile APP, Automatic Ticket Vending Machines (ATVMs) and Currency operated Ticket Vending Machines (CoTVMs), etc. The Railway Smart Cards allow the passengers to buy Unreserved tickets and Platform tickets without having the need to stand at the counters. Initially to get the Smart Cards, passengers o­nly need to submit valid address proof and other required details at the stations. Thereafter, Passengers can recharge the smart card initially with minimum of Rs 100 for purchase of tickets.

Shri Gajanan Mallya, General Manager, SCR has opined that this facility of o­nline recharge is welcoming move in these pandemic times, which saves passengers valuable time and efforts. He also appealed to the valued customers to use this o­nline method so that visiting the UTS counters for recharge can be avoided each and every time.

Source:South Central Railway

Sunday, 21 April 2019

22:30

Google Pay starts Railway Ticket bookings in India

Google Pay starts Railway Ticket bookings in India
DELHI: In what could become a major use case of Google Pay (earlier named Tez) users in India, the digital payments app will allow railways ticket booking through its platform.
The service is being powered by Indian Railway Catering and Tourism Corporation (IRCTC).
In a statement the company said that the feature will be made available in the travel and transit section of the application and can be used by smartphone users across Android and iOS.
Google Pay users can also browse for train options, book tickets and even cancel them through the app. Additionally users can also check seat availability, journey duration also compare travel time.
“Two out of every three transactions on Google Pay come from 3,00,000 of India’s towns and villages, well beyond India’s largest metros. The train ticket booking feature addresses an important need for Indian users, right within the app and is another step to making the lives of our users easier and more convenient with Google Pay,” said Ambarish Kenghe, Director, Product Management, Google Pay.
Leveraging the success with cab and bus bookings on the Google Pay app, the California headquartered search engine giant intends to scale up train bookings massively as well.

Friday, 2 November 2018

18:30

UTS on Mobile -Mobile Ticketing Facility Rolls out Across All Zonal Railways


UTS on Mobile -Mobile Ticketing Facility Rolls out Across All Zonal Railways
Ministry of Railways rolls out All-India Unreserved Mobile Ticketing facility (UTS on Mobile)
The facility of booking unreserved tickets, including season tickets and also platform tickets is available through the ‘UTSONMOBILE’ app available for Android, IOS and Windows phones. Booking of unreserved tickets on all non-suburban sections across all Zonal Railways has been made available from 1st November to enable seamless booking of unreserved tickets all over Indian Railways 
Ministry of Railways has introduced Unreserved Mobile Ticketing with a viewto promote three C’s- Cashless transactions (Digital payment), Contact less ticketing (no need to physically visit the point of sale) and Customer convenience and experience. As a big leap, booking of unreserved tickets on all non-suburban sections across all Zonal Railways has been made available from 1st November to enable seamless booking of unreserved tickets all over Indian Railways which will obviate the need for passengers to wait in queues for purchasing the tickets.
A pilot project for booking of unreserved tickets through mobile phone was commenced in December, 2014 on select stations on Central Railway to provide customers the convenience of booking of unreserved tickets without having to stand in queues. Gradually, unreserved Mobile ticketing was extended to all suburban sections in metropolitan cities of Chennai, Delhi, Kolkata and Secunderabad between 2015 and 2017 along with the facility of paperless ticketing.  The facility of booking unreserved tickets, including season tickets and also platform tickets is available through the ‘UTSONMOBILE’ app available for Android, IOS and Windows phones. The process of ticket booking involves downloading the application and registration by furnishing the requisite details. After successful registration, the user is given user-ID and password through which the user can log-in and book ticket through this application within the ticketing area and outside the Geo-fenced area (geofenced area is station premises and train route within which ticket cannot be booked.  Ticketing area is outside the geofenced area as defined in the application).  Initially, the payment could be made only through R-Wallet. Subsequently, the facility of making payment through all types of digital modes i.e. debit card, credit card, net-banking, UPI and other e-wallets has been introduced through payment aggregators viz. Paytm, Mobikwik and Freecharge, in line with Government’s directives to promote all digital modes of payments.  The daily average number of passengers booking tickets through this app has increased from approximately 5400 in year 2015 to 4.70 lakh in October, 2018. The UTSONMOBILE was also introduced on Non-Suburban sections in 2015 initially on Delhi-Palwal section of Northern Railway which was subsequently extended to other non-suburban sections of Northern, South Central, Southern, South Western, East Coast, South East Central and South Eastern Railways.  
Benefits of the App:
  • Mobile Ticketing shall promote 3C’s- Cashless transactions, Contact less ticketing and Customer convenience.
  • Seamless booking of unreserved tickets all over Indian Railways.
  • Obviate the need for passengers to wait in queues for purchasing the tickets and enhance the experience for booking unreserved tickets – journey, season tickets, platform tickets.
  • Environment friendly.
About the App
‘UTSONMOBILE’ application available for Android, IOS, Windows phones. Can be downloaded from Google play or window store.
·Application ‘in house’ developed by Indian Railway- CRIS.

Patronization of the App:
App has 4 Star rating at Google play store.
  •  Increase in Number of tickets sold approximately 1900/day in 2015 to 83,000/day in October, 2018.
  • Increase in number of passengers: approximately 5400/day in 2015 to in 4.70 lakh/day in October, 2018.
 Source:PIBNEWS

Thursday, 17 May 2018

08:24

IRCTC News:Pos Machines prevent Overcharging to Passengers

IRCTC News:Pos Machines prevent Overcharging to Passengers

NEW DELHI: To prevent overcharging on trains for meals, the Indian Railway Catering and Tourism Corporation (IRCTC) on Monday advised all the Railway zones to ensure the availability of minimum 10 PoS (Point of Sale) machine in each Mail and Express trains under their jurisdiction with immediate effect. The IRCTC, in their statement, said all licensees must be immediately directed to deploy PoS machines and added that heavy fine would be imposed on those who would non-comply to the same.

Earlier in April, the IRCTC introduced PoS machines in three trains – the Aravali Express, the Telangana Express and the Sealdah Ajmer Express. A PoS machine is an electronic device used to process card payments and prevents overcharging by vendors in trains.

Bad publicity is hitting the IRCTC and the fact is not being appreciated by the Indian Railways authorities and remedial measures are set to be provided to passengers to make their journey easier to cut this down. In a bid to ensure bills for the purchase of food items is provided to passengers on trains, Indian Railways has issued certain must-follow instructions. Railways unit IRCTC has ordered all its zones to ensure at least 10 point of sale (POS) machines are deployed on each train under their jurisdiction.

IRCTC issued a letter where it said that “despite it being mandatory for the licensee to issue bills to passengers for food items through POS machines, the handheld electronic bill printing devices were not deployed in trains and cases of overcharging were continuously being received, resulting in bad publicity for the IRCTC”.

According to the letter, “the railway zones are hereby advised to ensure the provision and operation of minimum 10 POS machine in each mail/express trains under their jurisdiction with immediate effect. Licensee must be immediately directed to deploy these machines in all trains run by them.”

Inspections would be carried out in these zones to check whether the IRCTC directions are followed and has instructed them to send the report by June, reports PTI.

Now passengers can choose their meals from a pre-loaded menu and pay through credit or debit cards on 25 trains, Indian Railways had said earlier this month. This will keep ensure that the food are sold to the passengers at an exact price.

IRCTC has also announced the launch of an e-wallet service. Passengers can now book their tatkal tickets by the IRCTC Rail Connect app. They can also deposit money with IRCTC in advance and use the same at the time of booking tickets. This service will ensure that the ticket booking process gets faster.

Source:RailNews

Sunday, 8 April 2018

08:46

Microsoft integrates digital payments into Kaizala app

Microsoft integrates digital payments into Kaizala app
With the aim to help the first-line workforce become more productive, Microsoft on Tuesday enabled digital payments services on its enterprise social network app “Kaizala” in the country.
To begin with, Microsoft has integrated payment services of Yes Bank and MobiKwik. Payment integration with Microsoft Kaizala will enable users to quickly send or receive money without having to leave the “Kaizala” application.
“We see an opportunity for technology to give first-line workers more intuitive, immersive, and empowering experiences and, thereby, help organisations achieve greater efficiency, enhance their customers’ experience,” said Rajesh Jha, Executive Vice President, Office Product Group, Microsoft.
“Office 365, including Microsoft ‘Kaizala’, Microsoft ‘Teams’ and Outlook, aims to connect this mobile-first and mobile-only workforce for modern collaboration and teamwork,” Jha added.
With Microsoft Kaizala, users have the option to make peer to peer payments in one to one and group chat conversations via the MobiKwik wallet and via Yes Bank’s Unified Payment Interface (UPI) integration.
The UPI payment integration on Microsoft Kaizala works with all 86 banks that are already participating in UPI. There are nearly 1.9 billion first-line workers globally, and a large portion of this workforce is based out of India.
“When we launched Microsoft Kaizala for India in July 2017, we provided consumers as well as businesses with a secure chat platform to collaborate and be productive on the go,” said Rajiv Kumar, Corporate Vice President, Office Product Group, Microsoft.
“Payment transactions within the app was a key demand from our users for getting work done and we are happy to offer it today in collaboration with Yes Bank and MobiKwik,” Kumar added.

Monday, 5 March 2018

11:02

Promotion offer to help Digital and Cashless Transactions to a step forward

Promotion offer to help Digital and Cashless Transactions to a step forward

PASSENGERS NOT TO BE CHARGED MERCHANT DISCOUNT RATE (MDR) FOR BOOKING OF RAILWAY TICKETS.
Kolkata, 2nd March, 2018.

Merchant Discount Rate (MDR) charges will not be levied o­n passengers for booking railway tickets (at the railway ticketing counters as well as through IRCTC ticketing website) o­n payment made through Debit Cards for a transaction value upto Rupees o­ne lakh.  Instructions to this effect has been issued to the Banks by Department of Financial Services, Ministry of Finance o­n 26th February 2018.  This will further help in promoting digital and cashless transactions.

Ministry of Railways had informed Department of Expenditure that all proceeds from sale of tickets through IRCTC website/counters go to Consolidated Fund of India through Ministry of Railways and such transactions should be considered as Government receipts. The benefits o­n Government transactions must be passed o­n to the public, and they should not face MDR charges while making payments to Government.

Source:SER


Saturday, 2 December 2017

09:19

Digital Payments Facilitation for Booking Railway Tickets

Digital Payments Facilitation for Booking Railway Tickets

Ministry of Railways extends the facility of booking of tickets from counters through UPI/BHIM Apps Payment System. 

This will be available for booking of reserved tickets from Passenger Reservation System (PRS) counters and booking of Season Tickets (MST and QST) from Unreserved Ticketing System (UTS) counters.
The facility will be implemented from 1st December, 2017.
No transaction charges to be levied presently for a period of 3 months from passengers for this new facility.
The move will give a major boost to Government’s key initiative of cashless transactions.
In a major boost to Government’s key initiative of cashless transactions and passenger friendly measures, Ministry of Railways has introduced the facility for booking of railway tickets from railway counters through Unified Payments Interface (UPI)/ Bharat Interface for Money (BHIM) App.
This facility will be available for booking of reserved tickets from Passenger Reservation System (PRS) counters and booking of Season Tickets (MST and QST) from Unreserved Ticketing System (UTS) counters.
It will be implemented all over Indian Railways on all PRS counters and UTS counters (for ST) w.e.f.  1st December, 2017. This will add to the digital payment option already available to railway passengers.
No additional charges will be levied from passengers making payment at railway counters using UPI/BHIM for a period of 3 months.
The facility of payment through UPI/BHIM for booking of e-tickets online on IRCTC Website has already been implemented earlier. Now, this facility is being extended to the tickets being booked from railway counters.
Benefits to Passengers:
a)  Offers additional payment option to customers availing railway services.
b)  Safe to use as no need to share bank account or credit/debit card number.
b)     No worry of losing cash or card.
c)      Easy to use and supports payment through multiple banks on real time basis.
Benefits to Railways: 
a) Promotes Government’s initiative for increasing digital/cashless transaction,.
b) Reduces hassles of cash collection and handling.
c) Reconciliation and settlement will be simplified. 
The process of payment/booking:-
·        Counter person will obtain travel details from the customer and inform the fare to be paid. 
·        If customers opts to pay through UPI/BHIM, the counter person will select UPI as payment option and request for passenger's Virtual Payment Address (VPA)
·        Counter person will enter the Virtual Payment Address (VPA) to initiate the 
transaction in the terminal.
·        Passenger will receive a payment request on the mobile to confirm payment. Passenger has to accept the payment request and passenger's linked account will be debited the fare amount.
·        Once the transaction is successful and this is verified on the system, counter person will print the ticket and the passenger can collect the ticket.
Backgrounder:-
1. UPI
Unified Payments Interface (UPI) is a system that powers multiple bank accounts into a single mobile application (of any participating bank), merging several banking features, seamless fund routing & merchant payments into one hood. It also caters to the "Peer to Peer" collect request which can be scheduled and paid as per requirement and convenience.
Initially many banks have offered their own UPI applications for the customers creating little confusion among them on which UPI app to be used. For convenience of the users, a UPI App called BHIM has been developed by GOI.
2. BHIM
BHIM (Bharat Interface for Money) is a Mobile App developed by National Payments Corporation of India (NPCI), based on the Unified Payment Interface (UPI). BHIM is inter-operable with other Unified Payment Interface (UPI) applications and bank accounts.
Source:PIBNEWS

Thursday, 5 October 2017

06:31

Digital Payment Discount of 0.5 % on Season Tickets extended upto 31.03.2018

Digital Payment Discount of 0.5 % on Season Tickets extended upto 31.03.2018

017/10/4
04-10-2017
Digital Payment Discount of 0.5 % on Season Tickets extended upto 31.03.2018
Central RailwayPress Release
Indian Railways have offered to its esteemed customers of suburban sections a discount of 0.5% o­n purchase of Season Tickets ( Monthly, Quarterly, Half Yearly and Yearly) over suburban section for the payment made through digital means i.e through debit cards, credit cards etc. Now, this discount offer is extended upto 31.03.2018.
Passengers are requested to note this and  may get this discount offer through digital payment.



Friday, 9 June 2017

11:29

BOOK TRAIN TICKETS OVER IRCTC PORTAL USING IMPS

BOOK TRAIN TICKETS OVER IRCTC PORTAL USING IMPS

Now you can book trains tickets over the IRCTC portal and pay using IMPS.

Steps to follow for making payments for booking tickets over IRCTC portal:

Obtain One Time Password before you log into IRCTC portal.
  • OTP can be obtained through the menu option provided in the mobile banking application under IMPS- Interbank Mobile Payment Service  Generate OTP.
  • The Mobile Banking users registered for USSD or SMS banking can obtain the OTP from our Contact Centre. The customer can call the Banks contact centre toll free number 18004253800 from the mobile number registered for the service. The customer will be required to enter the last four digits of the account number and the last three digits of the user ID. The OTP will be advised to the customer over IVR and also over SMS to the mobile number.
  • The OTP will be valid for one hour only.
Make the payment
  • After completing the necessary data entry over the IRCTC portal, proceed to make payment for the tickets purchased.
  • From the payment options , choose Mobile/ Net Banking and choose IMPS
  • You will be directed to the STATE BANK OF INDIA  PAYMENT GATEWAY screen in which the merchant name (IRCTC), order number and ticket amount will be displayed.
  • Enter your Mobile number (registered for the Mobile Banking Service), your MMID, OTP obtained and submit.
  • The submitted data will be processed and payment instructions to IRCTC will be confirmed accordingly.
  • The user will be charged Rs.5/- if the cost of the tickets booked is up to Rs.5000/- and Rs.10/- if the cost exceeds Rs.5000/-. The charges, as above, will be over and above the cost of tickets and IRCTC charges.
  • The other processes at IRCTC portal remain the same.


Thursday, 20 April 2017

19:02

Innovation Challenge for Identifying New Non-Fare Revenue Sources for Indian Railways


15 FEB 2017 - 20 MAY 2017
Innovation Challenge for Identifying New Non-Fare Revenue Sources for Indian Railways

Background : In response to Hon’ble Prime Minister’s clarion call for innovation in Indian Railways under the Navrachna Initiative, Indian Railways has decided to conduct a public competition for ‘Identifying New Non-Fare Revenue Sources for Indian Railways’.‘.

Indian Railways primarily earns revenue by collecting passenger fares and freight. These are tariff earnings or fare-box revenue. All other earning falls in the category of the Railway's non-tariff earning or Non-Fare Revenue. It carries an immense market potential, if explored in a systematic manner.

Indian Railways is striving to substantially increase its Non-Fare revenue by monetising its physical and digital assets such as trains (inside and outside), passengers, station platforms, buildings and residential colonies, land next to tracks and digital and physical interfaces.

The Challenge is designed as an online competition hosted at "https://innovate.mygov.in" for submission of innovative ideas for increasing Non-Fare Revenue of the Indian Railways. The challenge invites ideas to identify non-tariff revenue sources derivable from all assets owned by Indian Railways, without compromising existing level of ergonomic comfort and passenger amenities.

FAQ: FREQUENTLY ASKED QUESTIONS

COMMON QUESTIONS

Q.1: What is innovation challenge?
The innovation challenge is an effort to motivate the Indian Citizens to think and contribute in the development and value addition efforts of the country's main rail transport service provider. The competition encourages out of the box thinking and solutions for the current aspirations of the stakeholders.
Q.2: What are the areas proposed for innovation challenge?
Five specific challenges have been concurrently floated. The details can be seen on www.innovate.mygov.in
Q.3: What are the evaluation criteria for innovation challenges?
Evaluation criteria for each of the challenges have been framed to account for the main requirements of the particular challenge for the purpose of ensuring that the suggested idea is effective. They have also been published in advance to enable the participants to understand the importance of different parameters and submit their ideas/ write-ups accordingly.
Q.4: What type of Royalty or Benefits may I get, if I am individual and my idea is selected?
The winners shall get awards as detailed in the awards section of the competition. Any tax liability on award money shall have to be borne by the winners themselves. There is no additional royalty or benefit proposed to accrue to the winners, other than the awards. The participants are strongly advised to go through the Terms and Conditions laid out in the challenge.
Q.5: What is the feasibility of implementation of the proposed ideas for innovation challenges?
Feasibility of implementation is one of the criteria for judging the idea, given the prevalent environment conditions and existing legacy systems and skill levels of Railways.
Q.6: What are the possible constraints anticipated in development of the proposed innovation challenges?
Implementation of new ideas comes with its own sets of risks and hurdles. In certain cases, the participants are advised to comment on the potential hurdles anticipated and how the innovation proposes to overcome or sidestep them. The difficulties in implementation may arise from the environment in which the innovation is deployed, from the inherent nature of the technology used and maintained and conflict with existing usage pattern and maintenance skill. While there can be no exhaustive list of constraints, participants should thoroughly analyze the difficulties in implementation during the life cycle of the product.
Q.7: What are the maintainability criteria of the proposed innovation challenges?
The proposed idea should take into account the difficulties that may arise in maintaining the design. These difficulties may pertain to Accessibility, Ease of Replacement, Procurement of Spares &Consumables and the Skill required, among others. The participants should consider these issues in the design and elaborate how they have strived to account for these issues in their designs.
Q.8: What is Age limit for participants?
Participants (Individual/or in case of teams, the team leader) are required to be at least 18 years of age on the date of launch of the competition.
Q.9: In case of team project, what will be the size of team?
In case of team, total team members, including the team leader, should not exceed six.
Q.10: What are the Nationality criteria in Eligibility?
The challenge is open only to Indian resident nationals. In case of companies, majority of team members/shareholders are required to be Indian resident nationals.
Q.11: Who can't participate in the challenge?
The following persons and their immediate relatives cannot participate in the Challenge:

An employee of Indian Railways directly involved in execution and evaluation of the Challenge.
A member or employee of Knowledge cum execution partner/Organizer.
A member of the Evaluation panel, Experts and Jury for the Challenge.

Q.12: What will be the mode of entry?
The competition is designed as an online challenge. The following method applies:
For posting the entries using the online application system, participants are advised to go to https://innovate.mygov.in and click on the "CLICK TO PARTICIPATE" button. The participant will be taken to a landing page featuring the registration form with various fields.
Participant will have to fill out the Participant Registration form and Entry Submission Form. The submission must comply with the requirements as set out in the Guidelines mentioned on the online Entry Submission Form.
On successful submission, participant will receive a confirmation email.
Q.13: What will be the Entry Submission Fields and Size of file?
The participants shall be required to submit their entries in the fields provided in the Entry Submission Forms limited to the number of characters prescribed as per templates. Drawings, if necessary, can be attached as PDF, but should not exceed 8 MB in size.
Q.14: What will be the preferred Language for submitting the write up?
The write up should either be submitted in Hindi or English. In case submission is in any other language, it must be accompanied with translations in either Hindi or English.

FAQS SPECIFIC TO INNOVATION CHALLENGE FOR "INNOVATION CHALLENGE FOR IDENTIFYING NEW NON-FARE REVENUE SOURCES FOR INDIAN RAILWAYS"

Q.1: What is Out-of-Home Advertising?
Out-Of-Home Advertising is monetisation of all advertising assets apart from the station area such as circulating areas of class A1-F stations, Road over Bridges, Road under Bridges, level crossing gates, Railway colonies, Railway workshops, Railway production units, Railway land along the tracks etc.
Q.2: What is Train Branding?
Train Brandingisthe internal and external advertisement of all trains.
Q.3: What is Rail Display Network?
Rail Display Network is a centrally controlled network of digital screens to be set up at 2000+ stations, disseminating Railway information and advertisement content, in various languages at the same time.
Q.4: What is Content on Demand and Rail Radio?
Content on Demand services consist of entertainment content which can be utilised by the passengers and shall be offered on stations and trains.
Q.5: What is Quick Service Restaurants (QSRs), Multi-Purpose Stalls (MPSs), ATMs at Railway Stations?
This initiative includes setting up of restaurants, multi-purpose stalls and ATMs at railway stations at major stations.
Q.6: What is Integrated Mobile Application (ticketing and integrated passenger services)?
A new mobile application to be launched by Indian Railways, creating a one-stop solution for provision ticketing and affiliated services.

Source:MyGov

Tuesday, 11 April 2017

08:31

Lucky Draw Winner :Rs. 1-crore bounty for a Rs. 1,590 digital payment

Lucky Draw Winner :Rs. 1-crore bounty for a Rs. 1,590 digital payment

Pranab picks winner of scheme to promote cashless economy

A transaction of Rs. 1,590 has bagged a Central Bank of India customer lucky bounty of Rs. 1 crore under the government’s promotional scheme to popularise digital payments.

President Pranab Mukherjee picked up the lucky winners from the 100th draw of lots under the digital payments promotion schemes at the Rashtrapati Bhavan here. He congratulated the six winners — three consumers and three merchants — of Lucky Grahak Yojana and Digi Dhan Vyapar Yojana.

In the consumer section, the first mega prize of Rs. 1 crore went to a customer of Central Bank of India, while the second prize of Rs. 50 lakh went to a Bank of Baroda customer. A customer of Punjab National Bank is the winner of third prize of Rs. 25 lakh. All the three customers had done transactions using their RuPay debit cards. The names of three winners were not yet known as the draw only displayed their transaction numbers. These will be matched with card details to identify the winners.

Three merchants also won prizes of Rs. 50 lakh, Rs. 25 lakh and Rs. 12 lakh, respectively. The winners will be felicitated by Prime Minister Narendra Modi on April 14 in Nagpur on the occasion of Ambedkar Jayanti.

Source:The Hindu


Tuesday, 7 February 2017

08:13

RAILWAY TICKET CANCELLATION AND REFUND PROCEDURE (POS/UTS)

RAILWAY TICKET CANCELLATION AND REFUND  PROCEDURE (POS/UTS) 

Procedure for Refund/Cancellation of PRS and UTS tickets Booked through PoS Machine 

With a view to facilitate convenient booking of reserved and unreserved tickets by passengers through cashless modes of payment viz. Credit/Debit cards even at the ticket booking counters, it has been decided to install 10,000 POS (Point of Sale) (Swpie) machines at the PRS (Passenger Reservation System) and UTS counters (including Suburban stations). Following procedure is proposed with regard to cancellation of the tickets booked through POS machines.

1.Cancellation cum refund procedure for UTS/PRS tickets booked using SBI POS for payment:

Refund of PRS/UTS tickets shall be done using the offline process as detailed below:
i)The offline process of refund shall be followed in case of tickets booked using SBI POS for payment which means that the refund amount shall be credited to the account of card holder without any need to swipe his card at the time of cancellation at the counter.

ii)The customer can approach to any counter anywhere for cancellation of ticket booked from SBI POS. Needless to mention that PRS ticket can be cancelled only at any PRS/PRS cum UTS counter and UTS ticket shall be cancelled only at any UTS/PRS cum UTS counter.

iii)The print of cancelled PRS ticket would have a message indicating that “Electronic Refund” for the information of the customer. The customer may also be informed verbally or through information board that the refund shall be credited to the account of card holder within 7 days.

2.IRCTC customer care dealing with the refund issues of e-tickets is entrusted with the responsibility to address refund related complaints of tickets issued using POS. IRCTC shall coordinate with SBI, CRIS and concerned Zonal Railways to monitor the processing of refunds on daily basis and to resolve the issues/complaints in expeditious manner.

3.Cancellation cum refund procedure for PRS tickets issued from POS of other banks.
There are around 75 POS machines which were operational at different locations of Indian Railways prior to awarding contract for  installing 10,000 POS machines to SBI. The refund is processed through online method in this POS machines, wherein, the customer needs to swipe his credit/debit card at the POS machine at the time of cancellation of the ticket and the due refund amount as fed by the booking/reservation clerk is credited to the account of the card holder. However, this process of refund is possible only at locations having POS machines. At non POS locations, the Ticket Deposit Receipt (TDR) is issued to affect the refund. This procedure shall continue till further advice. However, the refund of the ticket issued using SBI POS shall not be processed by swiping the card on non SBI POS. While cancelling the ticket, the system shall prompt the booking clerk about the POS (SBI or other bank) which was used at the time of booking and advise the booking clerk not to swipe the card.

Source:PIBNEWS

Thursday, 29 December 2016

07:35

Delhi Metro:10 DMRC stations to go cashless from 1 January 2017

Delhi Metro:10 DMRC stations to go cashless from 1 January 2017

New Delhi: Ten stations of the Delhi Metro will go “cashless” from 1 January letting commuters recharge smart cards and buy tokens using digital platforms.

Metro said the decision has been taken to encourage people to embrace the Centre’s vision of a cashless economy. Delhi Metro Rail Corporation (DMRC) chief Mangu Singh said people will have the option to pay through mobile wallets such as Paytm in this regard.

“The cashless transactions for token and smart card purchase or top up at these stations can be done through Paytm by using QR-code, which will be displayed at token counters or customer care centre of these stations,” Singh said.

However, initially, at least one counter will have the option of cash. The stations where the measure will be rolled out are Rohini East and Rohini West on Red Line; MG Road Station on Yellow Line; Mayur Vihar Phase-I, Nirman Vihar, Tilak Nagar, Janakpuri West, and Noida Sector-15 on Blue Line; and Nehru Place and Kailash Colony on Violet Line.

“These stations have 70% or more smart card users as a result of which cash transactions here are moderate in comparison to other stations and have adequate mobile connectivity as well,” an official said. Refunds, if any, will also be done through Paytm accounts instead of cash and users will receive the refunded amount within four days in their e-wallet.

After facing criticism over its plan to make 10 stations “cashless”, the Delhi Metro Rail Corporation clarified that the option to use cash in Ticket Vending Machines and counters will still be operational.

“Ticket Vending Machines (TVMs) and POS (point of sale) machines are also available at these stations where a passenger can easily get his transaction done in cash/ credit/debit card,” the statement said.

Sunday, 6 November 2016

07:33

IRCTC, MobiKwik Partner on E-Cash Payments for Tatkal Bookings

IRCTC, MobiKwik Partner on E-Cash Payments for Tatkal Bookings 

This tatkal facility is available between 8am-12pm IST daily on IRCTC

In a bid to tackle the tatkal rush, payments app MobilKwik and IRCTC have joined hands to offer an alternative payment solution while booking tickets. Now, apart from paying via netbanking, credit cards, and other wallets, users can now opt to pay directly from their MobilKwik wallet while booking tatkal tickets.

MobilKwik claims that users can pay with the wallet within 2 seconds, whereas other modes of payment take five to ten times more time. This new e-cash payment introduction will eradicate the need to fill in card details, and wait for the bank to approve the transaction through authentication. Instead, IRCTC will instantly deduct the amount from your MobilKwik wallet without any authentication as a prerequisite.

Of course, for this to work, the user must have installed the app and have money in the wallet for seamless and fast payment. For those uninitiated, tatkal is a service provided by the Indian Railway to book emergency confirmed tickets one-day prior to travel. MobilKwik claims that over 15 percent daily ticket bookings for Indian Railways happen under tatkal, and the e-cash payment option helps in giving the user an added leverage to beat the rush.

This facility is available on the IRCTC website, and users can book their tickets using MobilKwik between 8am-12pm IST daily. "MobiKwik collaborated with Indian Railways to digitize payments on the IRCTC app and IRCTC FoodOnTrack app this year, and now we are powering payments for tatkal online, that will help users book tickets almost instantly. We are proud to support the largest rail network in Asia in their endeavor to digitize payments and provide the best payments experience to their users," Upasana Taku, Co-founder at MobiKwik said in a statement.

Last year, IRCTC made MobiKwik wallet as the first payment option on IRCTC's Connect Android App. IRCTC also partnered with Paytm in September this year to allow users to book train tickets through the payment app and website. It had even tied up with Paytm last year to enable e-catering payments.

Source:NDTV