Breaking


Showing posts with label convenience of the passengers. Show all posts
Showing posts with label convenience of the passengers. Show all posts

Sunday, 24 July 2022

15:26

Introduction of Advanced Hand Held Terminals (HHT) in 16 Trains

Introduction of Advanced Hand Held Terminals (HHT) in 16 Trains 

 No.380/2022-23

21-07-2022

Secunderabad

PR No. 380 - SCR introduces Advanced Hand Held Terminals (HHTs) in 16 Trains - On board Ticket checking becomes real time, transparent and digitalised

Taking forward the initiative of Hon’ble Prime Minister’s Digital India Mission, South Central Railway has put o­ne more step ahead by providing Hand Held Terminals with advanced features to its ticket checking staff which dispenses the need of carrying physical charts and making manual entries. These Hand Held Terminals (HHTs) will enable the ticket checking staff o­n-board to verify status of reserved passengers list of the entire train, get to know o­n the live status of vacant berths and allot the vacant berths between identified destinations to passengers in a wholly transparent manner.



Earlier, the HHTs were initially introduced o­n Indian Railways in Rajdhani & Shatabdi Express trains in the year 2019 and o­n South Central Railway, it was implemented in o­ne train viz., Secunderabad - Pune - Secunderabad Shatabdi Express.

Now, in addition to the above, Sixteen select trains have already been bought under this initiative. The ticket checking staff will be working with the latest HHTs in these sixteen trains which originate/terminate o­n SCR Zone. These trains include 3 pairs of Duronto Express trains between Secunderabad - Nizamuddin, Secunderabad - Visakhpatnam and Secunderabad - Lokamanya Tilak Terminus, 5 pairs of superfast trains viz., Satavahana Express, Pinakini Express, Ratnachal Express, Sirpur Kagaznagar Express, Vijayawada Intercity express. Training has been imparted to the ticket checking staff with regards to the working with HHTs. The transformative measure of introducing HHTs to enable checking and monitoring the live vacancy status aboard the train is expected to bring-in a revolutionary change in the standards of customer services. For this purpose, HHTs have been procured by the Zone to supply the same to the ticket checking staff.

Advantages of Hand Held Terminals

Ø The Ticket checking staff (TCs) can easily check the tickets of passengers and mark their occupation of the allotted accommodation. Accordingly, any vacancies that arise during the journey can immediately come to notice of the TCs who will be able to allot the same to needy passengers o­n train. Passengers will benefit from prompt allotment of vacant berths in the course of journey.

Ø Passengers will get real-time information about vacant berths at stations enroute. Berths can be allotted for the needy passengers in the next remote location in case of vacant accommodation, even when the train is in running condition.

Ø Information about cancellation done after the preparation of the charts are sent o­n an hourly basis to the Hand Held Terminal, thereby easily detecting fraudulent travel.

Ø Real-time charting will ensure greater transparency in allotment of berths, especially in case of vacant accommodation.

Ø The facility to enable live updates of passenger occupancy o­n train will ease upgrading of reserved accommodation already booked.

Ø Calculation of occupancy for food and bedrolls can be made instantly.

Ø Refund, if any, can be processed quickly as real-time data of vacancy position and occupancy is connected with PRS software.

Ø Communication between TCs of different coaches aboard the trains to clear RAC will be easy and quick.

Ø An eco-friendly move, the Hand Held Terminals will replace paper charts presently used by TCs o­n-board.

Shri Arun Kumar Jain, General Manager (Incharge) has complimented staff and officers of the commercial wing for implementing the paperless working through Digital mode in the form of HHTs in several trains. He stated that implementation of HHTs will be very much useful for travelling passengers as it brings more effective, transparent and real time working in the ticket checking system.

Source:South Central Railway

Wednesday, 29 September 2021

07:06

Platform Ticket Fare Reduced to Rs.10 Across all Stations of Vijayawada Division

 Platform Ticket Fare Reduced to Rs.10 Across all Stations of Vijayawada Division

Platform Ticket fare reduced to Rs.10 across all stations of Vijayawada Division, SCR to facilitate passengers on resumption of unreserved express trains

The Platform Ticket rates, which were temporarily increased as precautionary measure against Covid-19, at select stations of the Division have been revised downwards at the respective stations of Vijayawada Division of South Central Railway with effect from 00.00 hrs of 30th September, 2021.This decision has been taken in view of resumption of Unreserved Express trains over rail network.

​The Platform Ticket fares at all Railway Stations of Vijayawada Division will be Rs.10 (Rupees Ten only) w.e.f 30.09.2021.

​The issue of Platform tickets will facilitate to the large extent, all the rail passengers, especially Senior Citizens and Divyangajan in smooth boarding and alighting the trains. The precautionary measures being taken on railways to tackle Corona Virus will be maintained as usual. Rail users are requested to co-operate in this endeavour and follow all the protocols laid down in containing Covid-19.

Source:South Central Railway

Friday, 2 July 2021

06:34

Circular Issued For Passengers From Maharastra to Karnataka-Special Surveillance Team Karnataka

 Circular Issued For Passengers From Maharastra to Karnataka-Special Surveillance Team Karnataka

Press Release No. 212

29-06-2021

Hubballi

Press Release No. 212, INSTRUCTIONS TO PASSENGERS BOARDING TRAIN FROM MAHARASHTRA

 SOUTH WESTERN RAILWAY                                                          

Press Release No. 212  Dt: 29.06.2021

INSTRUCTIONS TO PASSENGERS BOARDING TRAIN FROM MAHARASHTRA

The Government of Karnataka o­n 28.06.21 has taken special surveillance measure to contain the surge of COVID-19 has issued circular that negative RT-PCR certificate not older than 72 hours or vaccination certificate of at least o­ne dose of COVID 19 vaccine shall be compulsorily produced by the passengers coming to Karnataka from Maharashtra.

As such passengers boarding train from Maharashtra to Karnataka are requested to have negative RT-PCR certificate not older than 72 hours or vaccination certificate of at least o­ne dose of COVID 19 vaccine before boarding.

Source:South Western Railway


                                                 


                                                                

Saturday, 26 June 2021

07:38

Delhi Metro Rail Corporation Ltd Statement Regarding Long Queues At Entry Gate

 Delhi Metro Rail Corporation Ltd Statement Regarding Long Queues At Entry Gate

 New Delhi, dated: 24.06.2021

In recent  days,  long queues have been observed outside metro stations as entry to the stations is regulated due to restrictions on number of passengers to be allowed inside the train.   As per the current guidelines, only sitting on alternative seats is permitted and no standing is allowed. Although, DMRC is running maximum numbers of trains, passengers have to wait outside the stations because of the restrictions above.

At present, the carrying capacity of the Delhi Metro as per existing guidelines is in the range of 10-15% only.

The long queues are caused as single entry points only are permitted at most of the Metro stations as in a mass transit system it is difficult to regulate the number of persons inside the system once entry is permitted.

 The DMRC is running 5100 train trips everyday with a peak frequency of 2.5 min to 5 min on all the major corridors. This was the same frequency at which Metro was operating during the normal pre-Covid times. The Metro is thus operating and running at its full frequency/capacity but with reduced number of passengers owing to restrictions.

 Anuj Dayal

Executive Director

Corporate Communications 

DMRC

Source:DMRC

Saturday, 10 April 2021

22:06

Metro Intensifies Passenger Awareness Campaign

Metro Intensifies Passenger Awareness Campaign

413

08-04-2021

Kolkata

METRO INTENSIFIES PASSENGER AWARENESS CAMPAIGN

METRO INTENSIFIES PASSENGER AWARENESS CAMPAIGN

In the wake of the 2nd wave of Covid Pandemic, Metro Railway Authorities have taken up all possible steps to tackle this pandemic as well as make passengers aware about the deadly nature of this disease and how to stop the spread of this disease.  ‘No Mask, No Metro’ campaign has been going o­n since the resumption of Metro services and passengers have responded positively to make this campaign successful.

Audio & Audio visual campaigns have also been going o­n at Metro stations and in trains in order to make more people aware about the Covid Appropriate Behaviour.  RPF personnel, Traffic Inspectors, Station Staff have been regularly interacting with Metro commuters as well as requesting them to wear mask properly and maintain social distancing in Metro premises.

Metro staff are not allowing passengers without mask or not properly wearing the masks to enter any station.

‘No Mask, No Metro’ pamphlets are being distributed from Smart Card Counters to Metro Commuters.  It has also been decided to impose a fine of Rs. 200/- o­n erring commuters who will be found traveling in the Metro without masks or not properly wearing masks in the Metro premises.

Source:Kolkata Metro


Thursday, 31 December 2020

Friday, 25 December 2020

23:21

A Word of Caution For Rail Passengers

A Word of Caution For Rail Passengers 

No.366/2020-21

22-12-2020

Chennai

A word of caution for Rail passengers

'Do not fall prey to imposters and fake calls seeking bank details for refunds '

 A  word of caution for Rail passengers

Instances have been reported by Railway passengers alleging that they received calls from unscrupulous elements posing as Railway Officials seeking bank details to effect transfer of refunds .  

Rail passengers and general public are hereby cautioned not to fall prey to such imposters and not share the details such as as Debit/Credit Card numbers, CVV number, OTP, ATM PIN number, PAN number, Date of Birth, etc.   Indian Railways or its employees never ask for any personal banking information.

Refunds of Railway passengers, who have booked tickets o­nline o­n IRCTC website, are directly credited to the bank account from which payment of ticket was made.

Refunds for tickets brought across Passenger Reservation System counters are made at the counter o­n submission of valid documents within the prescribed time limit.

Passengers are requested to report fraudulent calls received, if any, by dialing Railway Passenger Helpline No.138

Source:Southern Railway

Source:Southern Railway

Sunday, 31 May 2020

21:59

Limited Special Train Operations will commence From 01.06.2020 and advisory points from Railways

Limited Special Train Operations will commence From 01.06.2020 and advisory points from Railways
No.109/2020-21
30-05-2020
Secunderabad
Advisory to Rail Passengers Intending to Travel by Special Trains Commencing from 1st June, 2020
Limited train operations will commence with special train services being scheduled to run between various destinations from 1st June, 2020, as already notified. Keeping in view, the steps being taken to curb the spread of Covid-19 virus, rail passengers intending to travel by these special train services are advised to adhere to the following:
  • Rail passengers travelling by special trains should reach their boarding railway station atleast 90 minutes before the scheduled departure of the train.
  • Passengers are requested to travel with minimal / light luggage for added convenience, since availability of railway licensed porters will be minimal.
  • Passengers shall not board the trains without an authorized journey ticket. Checks will be conducted to ensure that no unauthorized person enters the railway station premises or boards the trains.
  • To the extent possible, separate entry and exit gates will be ear marked at railway stations and passengers may accordingly make use of the same for smooth movement.
  • Rail passengers have to mandatorily undergo thermal screening at the railway stations, towards which they shall co-operate. o­nly passengers who are found asymptomatic will be permitted to travel.
  • During screening, if a passenger is found to be symptomatic of Covid-19 virus, they shall not be allowed to travel. In such case, full refund of ticket fare will be provided to passengers.
  • Persons with co-morbidities (for example - hypertension, diabetes, cardio-vascular diseases, cancer, immune deficiency conditions), pregnant women, children below the age of 10 years and persons above 65 years of age may avoid travel, except if it is essential.
  • Rail passengers are provided with Sanitizers for use at entry and exit points of railway stations. They shall also make use of face masks without fail during the entire journey
  • Railway staff including ticket checking personnel will be available o­n board the special trains and in case of any need / emergency, passengers can approach them for redressal / remedial action.
  • Frequent cleaning / sanitizing of passenger utility areas like waiting halls, toilets and concourse etc will be undertaken by railways. Passengers are requested to maintain cleanliness and hygiene, so as to enable best upkeep of the railway station premises & trains.
  • No Linen / Blankets etc., will be provided inside the trains and passengers are requested to make their own arrangements.
  • Passengers are encouraged to carry their own food and drinking water. Catering and Vending units at stations will remain open. In case of food plaza and refreshment rooms etc., cooked items will be served as take away o­nly, with no sit-down eating arrangements in place.
  • All passengers shall download and use the Aarogya Setu App.
  • No unreserved tickets will be issued for these special trains.
  • All traveling passengers shall note that o­n arrival at their destination, they will have to adhere to such health protocols as are prescribed by the Destination State / Union Territory. State Government advisories in this regard can be accessed o­n the website of either IRCTC (www.irctc.co.in) or the concerned State Governments
  • (like www.chfw.telangana.gov.in for Telangana, www.hmfw.ap.gov.infor Andhra Pradesh, etc).

Wednesday, 27 May 2020

07:12

Initiatives Taken By SER During the Nationwide Lockdown to Combat COVID-19 Pandemic

Initiatives Taken By SER During the Nationwide Lockdown to Combat COVID-19 Pandemic

INITIATIVES TAKEN BY SER DURING THE NATIONWIDE LOCKDOWN TO COMBAT COVID 19 PANDEMIC
To prevent the spread of Coronavirus infection, South Eastern Railway has come forward with a number of initiatives to confront the national crisis.Though regular passenger train services have remained suspended during the nationwide lockdown but freight train services continued along with Parcel Express Trains to maintain uninterrupted supply of essential commodities to different parts of the country. Apart from this, Shramik Special Trains are also being run for the benefit of stranded migrant wokers, students, patients etc. As per the directives of Railway Board, South Eastern Railway has geared up its machinery and adoptedthe following preventive measures to combat the COVID-19 pandemic: -
In-House Production of Face Mask & Sanitizer
As a precautionary measure to fight COVID-19, SER is producing reusable face masks and hand sanitizer in its four divisions viz. Kharagpur, Adra, Ranchi and Chakradharpur as well as at Kharagpur Workshop. As many as 1,13,176 reusable face masks and 8,219 litres of hand sanitizer have been produced so far. These have been distributed amongst the frontline staff like loco pilots&guardsof Freight, Parcel and Special trains to ensure their protection. It has also been planned to distributethese masks among all other employees of South Eastern Railway.
Manufacturing of Personal Protective Equipment (PPE)
In order to curb the spread of Novel Coronavirus, South Eastern Railway has started manufacturing PPE (Personal Protective Equipment) Kits for support of railway doctors, para-medical staff and other health care personnel. The kits are being manufactured mainly at Kharagpur Workshop and Kharagpur Division in association with SER Women’s Welfare Organisation, Kharagpur. The PPE Kit includes Face Cover, Eye Shield, NS-95 Mask, Coverall Gown with hood, Shoe Cover, Gloves etc. As many as 3,752 PPEs have been manufacturedso far as per approved quality assurance plan.
Distribution of Meals to Poor and Needy People
In view of Nation-wide Lockdown in the wake of Covid-19 pandemic, South Eastern Railway has come forward to fulfil its social commitments and responsibilities. South Eastern Railway, tillnow has distributed 3,85,465 free and hygienic meals to the destitute, poor and needy people nearby and outside railway areas at Headquarters & all over its four Divisions viz. Kharagpur, Adra, Chakradharpur and Ranchi.These free meals have been arranged and distributed by Security, Commercial and other departments along with IRCTC. Various associations viz. South Eastern Railway Women’s Welfare Organisation (SERWWO), SER Bharat Scouts & Guides, St.John Ambulance Brigade, Civil Defence, etc have also joined hands in this mass food distribution activities.
Modification of Passenger Coaches into Isolation/Quarantine Coaches
South Eastern Railway has completed the work for modification of 338 passenger coaches into Isolation/Quarantine Coaches till now to accommodate patients in view of outbreak of COVID-19. The modified coaches have been equipped with necessary facilitiesfor the Corona affected people. These have been modified at Santragachi Depot, Kharagpur Workshop, Tatanagar Depot and Hatia Depot under guidance of Medical Department of South Eastern Railway.
Installation of “AarogyaSetu”App.
Employees of South Eastern Railway are being encouraged to download the “AarogyaSetu” app for themselves and their family members. Employees are being counselled and encouraged to reap the benefits of the tracker in the App to keep their family members safe. Almost all SER employees along with their family members have installed the App.
Running of Time Tabled Parcel Express Trains
To maintain uninterrupted supply of essential commodities like vegetables, fruits, fish, egg, grocery items, medicines, medical equipment etc South Eastern Railway has been running a number of Time Tabled Parcel Express Trains towards different parts of the country. The Parcel Express Trains are running between Shalimar-Ranchi, Howrah-KSR Bengaluru, Shalimar-Mumbai CSMT, Tatanagar-Itwari, Howrah-Secunderabad and Shalimar-Porbander. These trains will continue to run up to 30thMay-2ndJune, 2020 to ensure swift and efficient transport of utilities. Till now, SER has run 1097 trips of Parcel Express Trains and handled 16,269tonnes of parcel traffic. 24X7 Helpline Numbers have been opened to enable the interested customers to avail booking of Parcel Express Trains.
Running of Shramik Special Trains
Indian Railways is running Shramik Special Trains since 01.05.2020 to bring back stranded migrant workers, pilgrims, tourists, students, patients etc. from different places of the country to their respective home states. As a result of the initiative taken by the Ministry of Railways in co-ordination with respective State Governments, so far 76 Shramik Special Trains arrived withstranded migrant workers at different stations under South Eastern Railway’s jurisdiction. These trains have arrived at Howrah, Hatia, Ranchi, Bokaro Steel City, Tatanagar, Kharagpur, Bankura, Purulia, Balasore and Hijli stations under SER jurisdiction from different parts of the country viz. Tamil Nadu, Karnataka, Telangana, Gujarat, Andhra Pradesh, Rajasthan, Kerala etc. In addition, 3Shramik Special Trains with stranded migrant workers and others have originated from SER’s jurisdiction so far. One Special left Hatia Station for Jaipur on 14th May, 2020 and anothertwo Shramik Special left for Bikaner and Udhampur from Shalimar station on 17th and 22nd May 2020.
Intensive Sanitisation and Cleanliness Drive
In view of the nationwide lockdown due to COVID-19 pandemic, South Eastern Railway has undertaken intensive sanitisation, cleanliness and disinfection drives in its four Divisions and Headquarters to prevent the spread the Novel Coronavirus. The disinfection and sanitisation drives have been carried out at all offices of Headquarters and Divisions along with station premises, trains etc. Though this is a continuous process but cleaning and sanitization work has now been intensified due to this deadly Coronavirus. Direct contact areas like railings, handles, door knobs,lift’s gate and buttons, escalators etc. are being rigorously cleaned and disinfected on regular measure. In order to ensure hygienic and safe working environment, SER has deployed trained house-keeping staff and is laying stress on mechanized cleaning and sanitizing which is being monitored by apex level.
GRADED RESTORATION OF PASSENGER SERVICES
The following steps have been taken so far for restoration of passenger services in a phased manner: -
Running of Special Trains
As decided by Ministry of Railways, AC Special Train Services have started from 12th May, 2020 on specific routes. These Special Trains include 02454/02453 New Delhi-Ranchi-New Delhi Bi-weekly Rajdhani Superfast Special and 02823/02824 Bhubaneswar-New Delhi-Bhubaneswar Special which originate/terminate/pass through SER’s jurisdiction.
Announcement of 9 Pairs of special trains
With a view to clear stranded passengers at various places across the country due to lockdown, Ministry of Railways have decided to run 100 pairs of Special Trains all over Indian Railways. Out of these 100 pairs, South Eastern Railway will run 9 pairs of Special Trains starting on different nominated days w.e.f 1st June, 2020. These Special Trains will run as per the existing route, timings, stoppages and compositions of regular Mail/Express, Duronto and Jan Shatabdi trains. These Special Trains are: -
02245/02246 Howrah-Yesvantpur-Howrah Superfast Special, 02213/02214 Shalimar-Patna-Shalimar Special, 02021/02022 Howrah-Barbil-Howrah Superfast Special, 02810/02809 Howrah-CSMT (Mumbai)-Howrah Superfast Special, 02834/02833 Howrah-Ahmedabad-Howrah Superfast Special, 08183/08184 Tatanagar-Danapur-Tatanagar Superfast Special, 02703/02704 Howrah-Secunderabad-Howrah Special, 02073/02074 Howrah-Bhubaneswar-Howrah Special and 02365/02366 Patna-Ranchi-Patna Special.
Opening of Ticket Booking Counters (PRS)
South Eastern Railway has opened reservation counters for booking of reserved tickets considering the need of the general public for making the task of ticket booking easy for all prospective travelers from all parts of India in reserved trains.PRS counters at 26 stations in four Divisions have been opened in SER jurisdiction w.e.f 22.05.2020.

Monday, 25 May 2020

07:21

Refund of PRS Train Tickets will Start From 27.05.2020 –Western Railway

Refund of PRS Train Tickets will Start From 27.05.2020 –Western Railway

2020/05

24-05-2020

Mumbai

REFUND TO START FROM 27TH MAY AT PRS COUNTERS OF NOMINATED STATIONS OVER MUMBAI DIVISION OF WR

REFUND TO START FROM 27TH MAY AT PRS COUNTERS OF NOMINATED STATIONS OVER MUMBAI DIVISION OF WR

For the convenience of passengers, the Indian Railways has decided to restore passengers services in a phased manner with 100 pairs of trains starting from 1st June, 2020. Continuing with this decision, the functioning of selected Passenger Reservation System (PRS) counters at nominated stations has also been re-started with effect from 22nd May, 2020. Now, Western Rly has also decided to re-start the refund of PRS train tickets of cancelled trains due to lockdown. Accordingly, in Mumbai division of WR, passengers will be able to get their refund of PRS tickets w.e.f. 27th May, 2020.

According to a press release issued by Shri Ravinder Bhakar - Chief Public Relations Officer of Western Railway, over Mumbai Division of Western Railway, PRS counters are being operated at 6 stations i.e. Churchgate, Mumbai Central, Vasai Road, Valsad, Surat and Nandurbar from 22nd May, 2020 for passengers to book reserved tickets in special trains through cash or through Point of Sale (POS) machines. In addition to these, PRS counters will also be operated at 3 more locations at Andheri, Borivali and Vapi stations with effect from 27th May, 2020.

Shri Bhakar added that in continuation to this, it has also been decided that the refund of PRS tickets for the journey of trains cancelled between 22nd March, 2020 to 30th June, 2020 will be granted as per below schedule:

Journey commencement Date

Date of Refund o­n PRS Counters

22.03.2020 to 31.03.2020

From 27.05.2020 o­nwards

01.04.2020 to 14.04.2020

From 03.06.2020 o­nwards

15.04.2020 to 30.04.2020

From 09.06.2020 o­nwards

01.05.2020 to 15.05.2020

From 16.06.2020 o­nwards.

16.05.2020 to 31.05.2020

From 23.06.2020 o­nwards

01.06.2020 to 30.06.2020

From 28.06.2020 o­nwards

 It's worth mentioning that passengers can avail the refund within 180 days from the date of journey as stipulated by the Railways. Passengers are advised not to rush to avail refund against cancelled trains and avoid overcrowding by following social distancing norms and health protocols.

Source:Western Railway


 

 


Monday, 16 March 2020

07:43

Kolkata Metro Railway Conducts Coronavirus Awareness Camps

Kolkata Metro Railway Conducts Coronavirus Awareness Camps
211
13-03-2020
Kolkata
METRO RAILWAY CONDUCTS CORONAVIRUS AWARENESS CAMPS
In the wake of the coronavirus pandemic, Metro Railway has taken several steps to make its staff as well as commuters aware about this deadly virus. As part of such initiative, a door to door awareness campaign o­n coronavirus infection was conducted at Tollygunge Staff Colony A-Block o­n 11.03.2020.  Medical officers of Metro Railway interacted with staff and their family members and also counseled them about what needs to be done to prevent spreading of this infection.
Earlier, staff of Noapara carshed as well as Netaji, Kavi Nazrul and Masterda Surya Sen stations have also been counseled about this deadly disease. During such awareness campaigns Metro staff are advised to remain alert.
It is to be noted that at Tapan Sinha Memorial Hospital, a Fever Clinic and an Isolation Ward have been opened to tackle any emergency.  o­ne doctor and other medical staff have also been posted there.  Control Numbers are-
·Railway No: 32803
·BSNL No: 033- 23606713
·Mobile No: 9002020845
Posters and banners are also o­n display at different stations of Metro Railway to educate commuters about coronavirus infection. Special videos and announcements are also being played at all Metro stations to educate people about dos and don’ts in order to battle against this infection.

Saturday, 14 March 2020

07:39

Mega Block on Harbour Line on 15.03.2020

Mega Block on Harbour Line on 15.03.2020
2020/3/19
13-03-2020
Mega Block on Harbour Line on 15.3.2020 – No Mega Block on Main line and Transharbour line

Central Railway Press Release
Mega Block o­n Harbour Line o­n 15.3.2020 – No Mega Block o­n Main line and Transharbour line
Central Railway will operate Mega Block on harbour line for carrying out maintenance work o­n 15.3.2020.
Kurla-Vashi Up and Dn lines from 11.10 am to 4.10 pm
Dn harbour line services to Vashi/Belapur/Panvel leaving Chhatrapati Shivaji Maharaj Terminus from 10.34 am to 3.39 pm and Up harbour line services towards Chhatrapati Shivaji Maharaj Terminus leaving Vashi/Belapur/Panvel from 10.21 am to 3.41 pm will remain suspended.
Special trains will be run o­n Chhatrapati Shivaji Maharaj Terminus-Kurla and Vashi Panvel sections during the block period.
Harbour line passengers are permitted to travel via Transharbour line/main line from 10.00 am to 4.30 pm
There will be no Mega block o­n Main line and Transharbour line o­n 15.3.2020.
Due to harbour line block, suburban trains are likely to be more crowded than usual. Passengers are requested not to take any risks while travelling. They are also requested to avoid travelling o­n foot board, roof top of locals and not to board extremely over crowded trains.
These maintenance mega blocks are essential for infrastructure upkeep and safety. Passengers are requested to bear with the Railway Administration for the inconvenience caused.

Thursday, 4 October 2018

07:28

Change Name of the Railway Passenger with following procedures

Change Name of the Railway Passenger with following procedures

Change in name
1. Save as otherwise, a berth or a seat reserved in the name of a person shall be used only by the person and shall not be transferable to any other person.
2. Chief Reservation Supervisor of important stations are authorized by Railway Administration to permit the change of name of a passenger having a seat or berth reserved in his name in the following circumstances namely :
(a) Where the passenger is a Government Servant, proceeding on duty and appropriate authority, makes a request in writing 24 hours before the scheduled departure of trains
(b) Where the passenger makes a request in writing 24 hours before the scheduled departure of the train that the reservation made in his name may be transferred to another member of his family, meaning, Father, Mother, Brother, Sister, Son, Daughter, Husband and Wife.
(c) Where the passengers are students of a recognized educational institution and the Head of the institution makes a request in writing 48 hours before the scheduled departure of the train, that the reservation made in the name of any student be transferred to any other student of the same institute.
(d) Where the passengers are members of a marriage party and any person deemed to be Head of such party makes a request in writing 48 hours before the scheduled departure of the train that the reservation made in the name of any member of the marriage party be transferred to any other person.
(e) Where the passengers are a group of cadets of National Cadet Corps and any officer who is the head of the group, makes a request in writing at least 24 hours before the departure of the train that the reservation made in the name of any cadet be transferred to any other cadet.
Such request will be granted only once. Regarding item no. (c), (d) and (e), such request for change in excess of 10% of the total strength of group shall not be granted.