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Showing posts with label rules to cancel train ticket. Show all posts
Showing posts with label rules to cancel train ticket. Show all posts

Tuesday, 15 December 2015

08:34

New Rules for Cancellation and Refund of Railway Tickets

New Rules for Cancellation and Refund of Railway Tickets 

Under normal circumstances no refund is granted on confirmed, RAC and Waitlisted tickets after the departure of the train. 

With effect from 12.11.2015, certain provisions of Railway Passengers (Cancellation of tickets and refund of fare) Rules have been amended and comprehensive Railway Passengers (Cancellation of tickets and refund of fare) Rules 2015 have been notified through Gazette Notification G.S.R. 836(E). dated 04.11.2015. 

Important changes made in Railway Passengers (Cancellation of tickets and refund of fare) Rules are as under:- 

Refund on cancellation of unused confirmed tickets: 

(i) If confirmed ticket is presented for cancellation upto 48 hours before the scheduled departure of the train, per passenger minimum cancellation charge is levied 

. (ii). If confirmed ticket is presented for cancellation between 48 hours and upto 12 hours before the scheduled departure of the train, 25% cancellation charges is levied subject to minimum flat cancellation charge. 

(iii) If confirmed ticket is presented for cancellation between 12 hours and upto 4 hours before the scheduled departure of the train irrespective of distance, 50% cancellation charge is levied subject to minimum flat cancellation charge. 

(iv). Refund on confirmed ticket is granted only upto 4 hours before the scheduled departure of the train. 

(B). Refund on cancellation of unused RAC/Wait-listed tickets/Partially confirmed tickets:- 

(i). When RAC/Waitlisted ticket/Partially confirmed tickets is presented for cancellation, the refund of fare minus clerkage charge is made upto 30 minutes before the scheduled departure of the train. 

Certain provisions of Railway Passengers (Cancellation of tickets and refund of fare) Rules have been amended to check bogus claims, to facilitate provision of Mobile ticketing as well as paperless ticketing, discourage last minute cancellation resulting in seats/berths going vacant etc. The amendment in refund rules became necessary to adapt to changes/developments in the ticketing systems. 

Further, reservation charts are being prepared at least 4 hours in advance, which facilitates purchase of available berths till 30 minutes before departure of the train. 

No cancellation charge or clerkage charges is levied and full fare is refunded to all passengers holding confirmed, RAC and Wait-listed tickets if the journey is not undertaken due to late running of the train by more than three hours of scheduled departure of the train from the journey commencing station, subject to the condition that the ticket is surrendered prior to the actual departure of the train

This information was given by the Minister of State for Railways Shri Manoj Sinha in a written reply to a question in Rajya Sabha on 11.12.2015. 

Source :PIBNEWS

Friday, 13 November 2015

23:16

Indian Railways plan to double ticket cancellation charges kicks in

Indian Railways plan to double ticket cancellation charges kicks in 

Cancellation charge for a railway ticket has been doubled while the refund option can now be availed only till four hours before the scheduled departure of a train as new rules came into effect today which railways said was aimed at thwarting touts.

According to the new refund rules, railways has doubled the ticket cancellation charge with the aim of helping genuine passengers get confirmed tickets.

“There will be no refund after the departure of a train and one has to get the refund four hours before the scheduled departure as per the revised refund rules,” said a senior railway ministry official, adding that the revised refund rules are effective from today.

“The rules were revised to discourage touts and ticketing agents who engage in black marketing of tickets,” said the official. While the cancellation fee of a Second-class confirmed ticket 48 hours before the scheduled departure of a train has been increased from Rs 30 to Rs 60, a similar step for a Third-AC ticket will cost Rs 180 as against the earlier Rs 90. 

For wait-listed and reservation-against-cancellation (RAC) tickets, one has to avail the refund up to half-an-hour before the scheduled departure of the train and there will be no refund after that. 

The Second-Sleeper class cancellation charge has been increased from Rs 60 to Rs 120, 
while for Second AC it is now Rs 200 as against the earlier Rs 100, according to the railway notification. 

The official said that the purpose behind amending the Railway Passengers (Cancellation of Ticket and Refund of Fare) Rules, 2015, is to plug the scope of misuse. 

Earlier, between 48 hours and 6 hours before the scheduled departure of the train, cancellation fee was 25 per cent of the ticket.

Now, the charge will be 25 per cent of the ticket for cancellation between 48 hours and 12 hours before the scheduled departure of a train. 

Also, from 6 hours before the scheduled departure of a train and up to 2 hours after the actual departure of the train, cancellation fee was 50 per cent of the ticket. 

However, the revised rules stipulate that between 12 hours and 4 hours before the scheduled departure of the train, cancellation fee will be 50 per cent of the ticket.

Railways has also decided to enable certain unreserved ticket counters to allow refund of reserved ticket.


Sunday, 5 April 2015

18:54

How to cancel the Train Ticket

Cancellation Policy
The Railways permit refund on cancellation of untraveled and partially traveled journey tickets, after deduction of cancellation charges. You can claim refund on unreserved, reserved, wait listed and RAC tickets. However you must remember, that your ticket should be surrendered within a prescribed time
Depending on the the scheduled/actual departure time of the train. a percentage of the fare will be deducted as cancellation charge. These are given in detail in the following table.
Nature of Ticket
Time limit for Cancellation of Ticket
Cancellation charge per Passenger
Untravelled Unreserved Tickets
Within 3 hrs after the actual departure of the train
Rs.10/-
Unreserved Tickets valid for the day
Within 3 hrs after the departure of the last train of issue the day for your destination
Rs.10/-
Untravelled Reserved Tickets
More than one day in advance of the scheduled departure of the train (excluding the date of journey)
Rs.50/-   – AC I Class,Executive ClassRs.30/-   – AC 2 Tier &3 Tier class,AC Chair Car,First ClassRs.20/-  – Sleeper ClassRs.10/-   – Second Class
Untravelled Reserved Tickets
One day in advance (excluding the date of journey) and upto 4 hoursbefore the scheduled departure of the train
25%of the Fare Paid
Untravelled Reserved Tickets
Within 4 hours before the scheduled departure of the train and: -
50%of the fare paid*
 
* (subject to the
minimum cancellation charges specified in the shaded section above)
After actual Dep. of train
For a distance of
Upto 3 hours
upto 200 KM
Upto 6 hours
201-500 KM
Upto 12 hours
over 500 KM
Untravelled Waitlisted/RAC Tickets
After actual Dep. of train
For a distance of
Rs.10/-
Upto 3 hours
upto 200 KM
Upto 6 hours
201-500 KM
Upto 12 hours
over 500 KM
Untravelled Reserved Tickets not confirmed for a part of the Journey
Time limit as applicable for Reserved tickets and RAC/WL tickets as mentioned above according to the reservation status of first lap of journey: -a) If first lap of journey is confirmedb) If first lap of journey is in RAC/WL
a) Cancellation charges will depend on time of cancellation and distance as applicable to reserved tickets for entire journey. b) Rs. 10/- will be levied for entire journey.
Partially – usedReserved tickets
Within 24 hrs after the arrival of the train where you terminate your journey*
50% of the fare for the untravelled portion of the journey, after retaining fare for the travelled portion subject to a minimum fare for 100 KMs*
Partially – usedUnreserved tickets
Within 24 hrs after the arrival of the train where you terminate your journey* *Refunds will not be given at the intermediate station where you terminate your journey.  You will need to obtain a Ticket Deposit Receipt and apply for Refunds.
10% of the fare for the untravelled portion of the journey, after retaining fare for the travelled portion, subject to a minimum fare for 100 KMs*
Partially-used Reserved Tickets for Rajdhani/ Shatabdi Trains
–
No refund, since break of journey is not allowed by these trains.
* (Ordinary/Mail/Express)  PLEASE NOTE:* Do not count the day of journey, while calculating the time frame for surrendering tickets prior to and after departure of the train. * Cancellation charges are calculated on the fare, which includes supplementary charge and reservation fee.

For night trains departing between 21.00 hours and 6.00 hours (actual Dep.), refund shall be granted at the station, either within the time limit specified above or within four hours of the opening of the Reservation Offices, whichever is later. * Night refund counters for computerised tickets are available at
select stations. These counters work upto 23.00 hours where passengers can obtain refunds on current day untravelled tickets within the stipulated time. At other computerised Reservation Offices, which close at 20.00 hrs., passengers can obtain refund on current day untravelled tickets at the Station Booking Offices within the stipulated time.