Guidelines for Train Services beginning on 1st June, 2020 - Instructions On Boarding Train
Guidelines for Train Services beginning on 1st June, 2020 - Instructions On Boarding Train
Types of Tourist Smart Card
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Cost of Smart Card (Rs.)
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Security Deposit (refundable) (Rs.)
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No. of rides permitted
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Tourist Smart Card-I
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250.00
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60.00
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Unlimited rides for one day
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Tourist Smart Card-II
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550.00
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60.00
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Unlimited rides for three days
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Card attributes
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Conditions
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Refund Scenario
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Physical condition
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Ok
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Only Security Deposit is
refunded.
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Electronic Readability
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Ok
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Readability of engraved ID
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Clear
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Validity
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Expired
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Card attributes
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Conditions
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Refund Scenario
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Physical condition
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Ok
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Proportionate balance amount is
refunded along with Security Deposit.
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Electronic Readability
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Ok
|
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Readability of engraved ID
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Clear
|
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Validity
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OK
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Card attributes
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Conditions
|
Refund Scenario
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Physical condition
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Ok
|
Proportionate balance amount is
refunded along with Security Deposit.
|
Electronic Readability
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Unreadable
|
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Readability of engraved ID
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Clear
|
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Validity
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Ok
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Card attributes
|
Conditions
|
Refund Scenario
|
Physical condition
|
Ok
|
Only Security Deposit is refunded.
|
Electronic Readability
|
Unreadable
|
|
Readability of engraved ID
|
Clear
|
|
Validity
|
Expired
|
Card attributes
|
Conditions
|
Refund Scenario
|
Physical condition
|
Damaged
|
Proportionate balance amount is
refunded without Security Deposit.
|
Electronic Readability
|
Ok
|
|
Readability of engraved ID
|
Clear
|
|
Validity
|
Ok
|
Card attributes
|
Conditions
|
Refund Scenario
|
Physical condition
|
Damaged
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No refund.
|
Electronic Readability
|
Ok
|
|
Readability of engraved ID
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Clear
|
|
Validity
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Expired
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Persons authorized to use RTC
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Single journey CST
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CSC
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Recharge of CSC
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Special Conditions
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MLAs of West Bengal Assembly
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Permitted maximum two.
(MLA+ One Companion)
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Permitted
|
Permitted
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Refunds allowed as per rule 6.1
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Ex-MLAs of West Bengal Assembly
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Permitted, maximum two.
(Ex.MLA+ One Companion)
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Not permitted
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Not permitted
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No refund allowed.
|
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Break Journey Rules
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Holders of single
journey tickets for distance of more than 500 kms. (Actual distance) are
allowed to break journey once for two days at any station en-route. This
facility can be availed only after traveling 500 Kms. from the starting
station. If ticket is for more than 1000Kms, passenger will be allow to break
journey twice. The day of departure and arrival must be excluded while
calculating the number of eligible days for first break of journey and ticket
should be endorsed by the station manager/ticket collector at the station
where the break journey is intended .
NOTE : 1. This facility is not available to passengers traveling by Rajdhani/Shatbadi/Jan shatbadi express trains. 2. This facility is not permitted short of the station up to which reservation has been done. 3. Inentation to break journey is to be advised at the time of original booking and not after obtaining reservation. EXAMPLE :
1. Whenever a through passenger detrains at a station en-route for catching a connecting train, it should not be treated as break journey provided such halt is for less than 24 hours. For example, the holder of a direct ticket from Pune to Jammu Tawi via Dadar travels from Pune to Bombay by any day train a day earlier in order to catch Bombay-Jammu Tawi Express next morning leaving Bombay at 6.25 hours shall not be treated as break journey. NOTE : Break of journey is not permissible on the tickets of certain trains like Rajdhani Express, Shatabdi Express, etc., which have separate all inclusive fare structure on point-to-point basis, and therefore, refund on such partially used tickets is also not admissible. ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 2. Passengers are required to have their tickets endorsed. The endorsement shall consist of the Station Code, Station Master's initials and the date. NOTE : Passengers breaking journey and not obtaining the endorsement as prescribed will be treated as persons traveling without a proper ticket and dealt with accordingly. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 3. Passengers breaking the journey en-route except as provided in paragraph (1) above must surrender their tickets at the station where journey is broken. Refund for the un traveled portion on such tickets will be allowed in special circumstances only subject to the condition laid down in Rule 213,4 and provided also that the procedure given in that rule is followed. ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- 4. Break journey shall not be permitted short of the station up to which reservation has been done. If a passenger seeking reservation on through tickets asks for break journey en route it should be clearly indicated on the Requisition form the names of the station where the break journey is requested. Reservation in this case will be done up to break journey station only. |
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