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Sunday, 5 April 2015

How to cancel the Train Ticket

Cancellation Policy
The Railways permit refund on cancellation of untraveled and partially traveled journey tickets, after deduction of cancellation charges. You can claim refund on unreserved, reserved, wait listed and RAC tickets. However you must remember, that your ticket should be surrendered within a prescribed time
Depending on the the scheduled/actual departure time of the train. a percentage of the fare will be deducted as cancellation charge. These are given in detail in the following table.
Nature of Ticket
Time limit for Cancellation of Ticket
Cancellation charge per Passenger
Untravelled Unreserved Tickets
Within 3 hrs after the actual departure of the train
Rs.10/-
Unreserved Tickets valid for the day
Within 3 hrs after the departure of the last train of issue the day for your destination
Rs.10/-
Untravelled Reserved Tickets
More than one day in advance of the scheduled departure of the train (excluding the date of journey)
Rs.50/-   – AC I Class,Executive ClassRs.30/-   – AC 2 Tier &3 Tier class,AC Chair Car,First ClassRs.20/-  – Sleeper ClassRs.10/-   – Second Class
Untravelled Reserved Tickets
One day in advance (excluding the date of journey) and upto 4 hoursbefore the scheduled departure of the train
25%of the Fare Paid
Untravelled Reserved Tickets
Within 4 hours before the scheduled departure of the train and: -
50%of the fare paid*
 
* (subject to the
minimum cancellation charges specified in the shaded section above)
After actual Dep. of train
For a distance of
Upto 3 hours
upto 200 KM
Upto 6 hours
201-500 KM
Upto 12 hours
over 500 KM
Untravelled Waitlisted/RAC Tickets
After actual Dep. of train
For a distance of
Rs.10/-
Upto 3 hours
upto 200 KM
Upto 6 hours
201-500 KM
Upto 12 hours
over 500 KM
Untravelled Reserved Tickets not confirmed for a part of the Journey
Time limit as applicable for Reserved tickets and RAC/WL tickets as mentioned above according to the reservation status of first lap of journey: -a) If first lap of journey is confirmedb) If first lap of journey is in RAC/WL
a) Cancellation charges will depend on time of cancellation and distance as applicable to reserved tickets for entire journey. b) Rs. 10/- will be levied for entire journey.
Partially – usedReserved tickets
Within 24 hrs after the arrival of the train where you terminate your journey*
50% of the fare for the untravelled portion of the journey, after retaining fare for the travelled portion subject to a minimum fare for 100 KMs*
Partially – usedUnreserved tickets
Within 24 hrs after the arrival of the train where you terminate your journey* *Refunds will not be given at the intermediate station where you terminate your journey.  You will need to obtain a Ticket Deposit Receipt and apply for Refunds.
10% of the fare for the untravelled portion of the journey, after retaining fare for the travelled portion, subject to a minimum fare for 100 KMs*
Partially-used Reserved Tickets for Rajdhani/ Shatabdi Trains
No refund, since break of journey is not allowed by these trains.
* (Ordinary/Mail/Express)  PLEASE NOTE:* Do not count the day of journey, while calculating the time frame for surrendering tickets prior to and after departure of the train. * Cancellation charges are calculated on the fare, which includes supplementary charge and reservation fee.

For night trains departing between 21.00 hours and 6.00 hours (actual Dep.), refund shall be granted at the station, either within the time limit specified above or within four hours of the opening of the Reservation Offices, whichever is later. * Night refund counters for computerised tickets are available at
select stations. These counters work upto 23.00 hours where passengers can obtain refunds on current day untravelled tickets within the stipulated time. At other computerised Reservation Offices, which close at 20.00 hrs., passengers can obtain refund on current day untravelled tickets at the Station Booking Offices within the stipulated time.


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