Cancellation Policy
The Railways
permit refund on cancellation of untraveled and partially traveled journey
tickets, after deduction of cancellation charges. You can claim refund on
unreserved, reserved, wait listed and RAC tickets. However you must remember,
that your ticket should be surrendered within a prescribed time
Depending on
the the scheduled/actual departure time of the train. a percentage of the fare
will be deducted as cancellation charge. These are given in detail in the
following table.
Nature of Ticket
|
Time limit for Cancellation of Ticket
|
Cancellation charge per Passenger
|
|
Untravelled Unreserved Tickets
|
Within 3 hrs after the actual departure of the train
|
Rs.10/-
|
|
Unreserved Tickets valid for the day
|
Within 3 hrs after the departure of the last train of
issue the day for your destination
|
Rs.10/-
|
|
Untravelled Reserved Tickets
|
More than one day in advance of the scheduled departure of
the train (excluding the date of journey)
|
Rs.50/- – AC I
Class,Executive ClassRs.30/- – AC 2 Tier
&3 Tier class,AC Chair Car,First ClassRs.20/- –
Sleeper ClassRs.10/- – Second
Class
|
|
Untravelled Reserved Tickets
|
One day in
advance (excluding the date of journey) and upto 4 hoursbefore the scheduled departure of the train
|
25%of the Fare Paid
|
|
Untravelled Reserved Tickets
|
Within 4 hours before the scheduled departure of the
train and: -
|
50%of the fare paid*
* (subject to the minimum cancellation charges specified in the shaded section above) |
|
After actual
Dep. of train
|
For a
distance of
|
||
Upto 3 hours
|
upto 200 KM
|
||
Upto 6 hours
|
201-500 KM
|
||
Upto 12 hours
|
over 500 KM
|
||
Untravelled Waitlisted/RAC Tickets
|
After actual
Dep. of train
|
For a
distance of
|
Rs.10/-
|
Upto 3 hours
|
upto 200 KM
|
||
Upto 6 hours
|
201-500 KM
|
||
Upto 12 hours
|
over 500 KM
|
||
Untravelled
Reserved Tickets not confirmed for a part of the Journey
|
Time limit as
applicable for Reserved tickets and RAC/WL tickets as mentioned above
according to the reservation status of first lap of journey: -a) If first lap
of journey is confirmedb) If first lap of journey is in RAC/WL
|
a)
Cancellation charges will depend on time of cancellation and distance as
applicable to reserved tickets for entire journey. b) Rs. 10/- will be levied for entire journey.
|
|
Partially – usedReserved tickets
|
Within 24 hrs after the arrival of the train where you
terminate your journey*
|
50% of the
fare for the untravelled portion of the journey, after retaining fare for the
travelled portion subject to a minimum fare for 100 KMs*
|
|
Partially – usedUnreserved tickets
|
Within 24 hrs after the arrival of the train where you
terminate your journey* *Refunds will not be given at the intermediate
station where you terminate your journey. You will need to obtain a
Ticket Deposit Receipt and apply for Refunds.
|
10% of the
fare for the untravelled portion of the journey, after retaining fare for the
travelled portion, subject to a minimum fare for 100 KMs*
|
|
Partially-used
Reserved Tickets for Rajdhani/ Shatabdi Trains
|
–
|
No refund,
since break of journey is not allowed by these trains.
|
|
*
(Ordinary/Mail/Express) PLEASE NOTE:* Do
not count the day of journey, while calculating the time frame for
surrendering tickets prior to and after departure of the train. *
Cancellation charges are calculated on the fare, which includes supplementary
charge and reservation fee.
|
For night
trains departing between 21.00 hours and 6.00 hours (actual Dep.), refund
shall be granted at the station, either within the time limit specified above
or within four hours of the opening of the Reservation Offices, whichever is
later. * Night refund counters for computerised tickets are available at
select stations. These counters work upto 23.00 hours where passengers can obtain refunds on current day untravelled tickets within the stipulated time. At other computerised Reservation Offices, which close at 20.00 hrs., passengers can obtain refund on current day untravelled tickets at the Station Booking Offices within the stipulated time. |
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