Missed your train and what happen to the reserved ticket?

TDR (Ticket Deposit Receipt) Policy

 
If you missed your train then it is possible to cancel a train reservation after chart preparation. You need to file a TDR (Ticket Deposit Receipt) for the same.

Valid Reasons for TDR

A passenger can file a TDR if he was not able to perform the journey due to

any of the following reasons.

·         Train cancelled

·         Train late more than three hours and passenger not travelled

·         Difference of fare in case proper coach not attached

·         AC failure

·         Travelled without proper ID proof

·         Wrongly charged by TTE

·         Party partially travelled (journey terminated short of destination)

·         Passenger not travelled

·         Train diverted and train not touching boarding station

·         Train diverted and train not touching destination station

·         Passenger not travelled as reservation provided in lower class

·         Passenger not travelled due to ticket in RAC after chart preparation

·         Train terminated short of destination

·         Party partially confirmed/waitlisted and waitlisted passengers did not travel

·         Party partially confirmed/waitlisted and all passengers did not travel

·    Party could not cancel because chart prepared at originating or previous remote   location

·         Train missed as connecting train was late

·         Change in reservation status from confirmed to waitlisted/part
 wait listed/RAC after chart preparation

·         After charting no room provided

·         Difference of fare as passenger travelled in lower class

TDR Policy

IRCTC will process the refund claim with the Railway Administration andrefund granted by the      Railway shall be credited to your account. Refund claimsunder below clause may require at least 90 days or more for processing.

·         The TDR refund will be processed as per extant railway rules

·         TDR should be filed within 30 days of departure of train

·         The refund process will take at-least 90 days and more

·         e-Ticket refund request (after chart preparation) can be filed online

·         In case of i-ticket, online refund request is not allowed

Refund Rule

In case train is cancelled by the Indian Railways due to accidents, breaches or floods, bandh or rail roko agitation etc., full refund of the fare of entire booked journey will be granted. Online cancellation can be done up to 72 hours. In case of train running late by more than three hours and the passenger not performing journey on this account, full refund is permitted subject to the condition that the ticket is surrendered/TDR obtained in case of i-ticket. If it is an e-ticket, the passenger should file online or email IRCTC within the prescribed time limits. In case of any problem in e-ticket TDR filing, please email etickets@irctc.co.in.