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Showing posts with label Handheld. Show all posts
Showing posts with label Handheld. Show all posts

Sunday, 24 July 2022

15:26

Introduction of Advanced Hand Held Terminals (HHT) in 16 Trains

Introduction of Advanced Hand Held Terminals (HHT) in 16 Trains 

 No.380/2022-23

21-07-2022

Secunderabad

PR No. 380 - SCR introduces Advanced Hand Held Terminals (HHTs) in 16 Trains - On board Ticket checking becomes real time, transparent and digitalised

Taking forward the initiative of Hon’ble Prime Minister’s Digital India Mission, South Central Railway has put o­ne more step ahead by providing Hand Held Terminals with advanced features to its ticket checking staff which dispenses the need of carrying physical charts and making manual entries. These Hand Held Terminals (HHTs) will enable the ticket checking staff o­n-board to verify status of reserved passengers list of the entire train, get to know o­n the live status of vacant berths and allot the vacant berths between identified destinations to passengers in a wholly transparent manner.



Earlier, the HHTs were initially introduced o­n Indian Railways in Rajdhani & Shatabdi Express trains in the year 2019 and o­n South Central Railway, it was implemented in o­ne train viz., Secunderabad - Pune - Secunderabad Shatabdi Express.

Now, in addition to the above, Sixteen select trains have already been bought under this initiative. The ticket checking staff will be working with the latest HHTs in these sixteen trains which originate/terminate o­n SCR Zone. These trains include 3 pairs of Duronto Express trains between Secunderabad - Nizamuddin, Secunderabad - Visakhpatnam and Secunderabad - Lokamanya Tilak Terminus, 5 pairs of superfast trains viz., Satavahana Express, Pinakini Express, Ratnachal Express, Sirpur Kagaznagar Express, Vijayawada Intercity express. Training has been imparted to the ticket checking staff with regards to the working with HHTs. The transformative measure of introducing HHTs to enable checking and monitoring the live vacancy status aboard the train is expected to bring-in a revolutionary change in the standards of customer services. For this purpose, HHTs have been procured by the Zone to supply the same to the ticket checking staff.

Advantages of Hand Held Terminals

Ø The Ticket checking staff (TCs) can easily check the tickets of passengers and mark their occupation of the allotted accommodation. Accordingly, any vacancies that arise during the journey can immediately come to notice of the TCs who will be able to allot the same to needy passengers o­n train. Passengers will benefit from prompt allotment of vacant berths in the course of journey.

Ø Passengers will get real-time information about vacant berths at stations enroute. Berths can be allotted for the needy passengers in the next remote location in case of vacant accommodation, even when the train is in running condition.

Ø Information about cancellation done after the preparation of the charts are sent o­n an hourly basis to the Hand Held Terminal, thereby easily detecting fraudulent travel.

Ø Real-time charting will ensure greater transparency in allotment of berths, especially in case of vacant accommodation.

Ø The facility to enable live updates of passenger occupancy o­n train will ease upgrading of reserved accommodation already booked.

Ø Calculation of occupancy for food and bedrolls can be made instantly.

Ø Refund, if any, can be processed quickly as real-time data of vacancy position and occupancy is connected with PRS software.

Ø Communication between TCs of different coaches aboard the trains to clear RAC will be easy and quick.

Ø An eco-friendly move, the Hand Held Terminals will replace paper charts presently used by TCs o­n-board.

Shri Arun Kumar Jain, General Manager (Incharge) has complimented staff and officers of the commercial wing for implementing the paperless working through Digital mode in the form of HHTs in several trains. He stated that implementation of HHTs will be very much useful for travelling passengers as it brings more effective, transparent and real time working in the ticket checking system.

Source:South Central Railway

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Tuesday, 16 February 2016

16:17

Railway Minister inaugurates three IT enabled projects viz. (i) Hand Held Terminals for TTEs (ii) Paperless Unreserved Ticketing Mobile Application and (iii) E-booking of Disposable Linen on Trains

Railway Minister inaugurates three IT enabled projects viz. (i) Hand Held Terminals for TTEs (ii) Paperless Unreserved Ticketing Mobile Application and (iii) E-booking of Disposable Linen on Trains 

Shri Suresh Prabhakar Prabhu, Union Minister of Railways  during a function held at Rail Bhawan today i.e.  10.02.2016 launched three IT enabled projects through Video-Conferencing which included (i) Paperless unreserved ticketing through mobile phone in suburban section of South Central Railway (ii) Pilot Project of hand Held Terminals for TTEs on Northern Railway and (iii) E-booking of disposable linen on trains at New Delhi Railway Station and Nizamuddin Railway Station. In addition, Launch at Mumbai Central (BCT) and Chattarpati Shivaji Terminus (CSTM) was also announced on this occasion.

.  On this event, Shri Manoj Sinha, Minister of State for Railways was present as Guest of Honour.  Chairman Railway Board Shri A. K. Mital, Member Traffic Mohd. Jamshed, Member Engineering Shri V. K. Gupta, Member Staff Shri Pradip, other Board Members and other Senior Officials were present.  At New Delhi Station side Shri A. K. Puthia, General Manager, Northern Railways Smt. Meenakshi Lekhi, MP, New Delhi Constituency and at Secunderabad (SCR) side Shri Ravinder Gupta, General Manager & other senior officials were present.

 Speaking on the occasion, Union Minister of Railways Shri Suresh Prabhakar Prabhu stated that the Indian Railways is heading towards Digital India to bring transparency in Indian Railways and thus these there IT enabled applications have been launched. He said that Hand Held Terminals for TTEs will help in updating status of passenger list of the whole train.  He stated that with the help of Hand held Terminals for TTEs, after all allotments, remaining vacant berths will be sent back to HHT Application Servers and can be viewed on PRS terminal as well as web site (indianrail.gov.in).    Occupancy chart can be viewed on HHT device to dispense with the manual preparation of food-chart/occupancy chart. 
He further stated that with the help of CRIS, Indian Railways has developed a paperless Unreserved Ticketing Mobile Application “UTSONMOBILE”. The application for paperless journey tickets was rolled out as a pilot project between Chennai Egmore & Tambaram suburban section of Southern Railway on 22.4.2015. It was subsequently extended to suburban section of Western Railway, Central Railway, New Delhi-Palwal section of Northern Railway and Kolkata suburban section of Eastern Railway.  Today we have implemented Paperless unreserved ticketing through mobile phone in suburban section of South Central Railway

Introducing the Pilot Project of Personalised Takeaway E-Bedroll, Shri Suresh Prabhu said that the kit was earlier launched at Chennai and Trivandrum Station and this facility has also been extended at New Delhi and Hazarat Nizamudding Station for passengers which can either be booked through internet or at designated counters.  He stated that Indian Railways is committed to provide best facilities to its passengers through Technology.  

Speaking on the occasion, Shri Manoj Sinha, Minister of State for railways stated that these three applications will not only improve passenger amenities but also bring transparency in berth allotment. He stated that Railway Ministry is working hard to improve passenger amenities and will soon bring some more passenger amenities.

Salient Features of Projects: -

Hand Held Terminals for TTEs

With the help of Hand held Terminals for TTEs, after all allotments, remaining vacant berths will be sent back to HHT Application Servers and can be viewed on PRS terminal as well as web site (indianrail.gov.in) and information of all NT passengers will be sent to coaching refund system to get speedier refund and eliminate the preparation of manual Exception Data Reports (EDR).  Occupancy chart can be viewed on HHT device to dispense with the manual preparation of food-chart/occupancy chart.

The biggest spinoffs of the Project are:-

a)   Revenue Yield Maximization, by making onboard accommodation availability visible to downstream Stations so that they can do current bookings against these vacant seats, realizing additional revenue against the same as presently these seats usually go vacant up to the terminal stations due to non-availability of this information with the prospective Passengers.
b)   The Application ensures greater transparency in the allotment of Accommodation onboard.
c)    It will ensure better productivity norms amongst TTE’s as the process of ticket checking will get simplified considerably.

Paperless Unreserved Ticketing Mobile Application

· To move forward in line with Digital India, Centre for Railway Information Systems (CRIS) has developed a paperless Unreserved Ticketing Mobile Application “UTSONMOBILE”,  both for Android and Windows platforms. In this application, features enable booking of paperless unreserved journey tickets, season tickets and platform tickets through mobile phones.
· The applicationis being introduced today for issue of paperless unreserved journey ticket and season ticket for Secunderabad /Hyderabad suburban section of South Central Railway.The paperless platform tickets will be implemented on 5 stations of South Central Railway viz. Secunderabad Jn., Hyderabad Deccan, Begampet, Falaknuma and Lingampalli.   
· The application for paperless journey tickets was rolled out as a pilot project between Chennai Egmore & Tambaram suburban section of Southern Railway on 22.4.2015. It was subsequently extended to suburban section of Western Railway, Central Railway, New Delhi-Palwal section of Northern Railway and Kolkata suburban section of Eastern Railway. With today's expansion, the mobile paperless ticket application will now be available at 345 stations covering a distance of 955 Kms.
· The application provides necessary on-screen alerts to guide the passenger during the booking process. Payment for the ticket is done through the "Railway Wallet” feature in the "App". After booking the ticket, the passenger will get the ticket confirmation screen which contains limited information of the ticket. The paperless tickets will be stored in the local mobile application database in the encrypted form which cannot be tampered with. Ticket booked in paperless mode cannot be cancelled in order to prevent claiming of refund after travel.
· The journey ticket has distinct colour scheme on daily basis and it is embedded 
with Quick Response (QR) code. Similarly, paperless season ticket has distinct colour scheme for monthly season ticket, quarterly season ticket, half yearly season ticket and yearly season ticket. The paperless ticket cannot be forwarded to another mobile or edited or printed. The old invalid tickets will be removed from the mobile device through a sync feature in the ‘App’.
·For the purpose of ticket checking, the application has various features such as colour scheme, show ticket features, secret code of the day, booking time of the ticket and scrolling of legend “IR UNRESERVED TICKETING”. In case of mobile in disconnected mode, it will be checked through QR Code.
·User can download ‘App’ from Google Play Store or Window Store.

 E-booking of Disposable Linen on Trains

The Railway Ministry has given the go-ahead to the pilot project of E-Bedroll that allows passengers to avail bedroll kits through online booking and from over the counter at select outlets set up by the IRCTC on the stations.

Hon’ble Railway Minister Shri Suresh Prabhu has inaugurated the facility on February 7, 2016 at Chennai Central Station. The facility has also been inaugurated at Trivandrum Station on the same day by its DRM.  Further Shri Suresh Prabhu will inaugurate the facility remotely from his office in Railway Board on February 10, 2016.

Passengers can avail this facility by paying Rs 140 for two bed sheets and a pillow, Rs 110 for a blanket. These can be purchased together at a cost of Rs 250 or can be purchased separately.  

The facility can be availed by passengers having confirmed e-tickets at the time of ticketing or up to four hours prior to the scheduled departure of the train on the basis of online payment.  Online booking of bedroll kit will also be offered to confirmed passengers other than e-ticket holders up to four hours prior to the scheduled departure of the train. The booked bedroll will be supplied at the berth of the passenger by IRCTC. 

The facility has also been made available at select IRCTC outlets at the stations from where it can be purchased over the counter, by the passengers. Earlier Personalised take away bedrolls service in was launched on 07.02.2016 in Chennai Central Railway Station and Thiruvananthapuram Central Railway Station of Southern Railway
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Monday, 3 August 2015

07:15

WESTERN RAILWAY to equip TCs with Hand-held Devices for long distance trains in 3 months

WESTERN RAILWAY to equip TCs with Hand-held Devices for long distance trains in 3 months

Mumbai: Western Railway is to bring in hand-held devices for long distance trains within the next three months in the hope that ticket collectors (TCs) will no longer take bribes and allot berths to passengers far back on the waiting list instead of those supposed to be allotted the same berths as per the list when passengers cancel or don’t turn up.

With this, the WR will be one of the first railways to initiate hand-held devices to directly connect with the Passenger Reservation System (PRS) and do away with the old system of long paper lists carried by TCs who then tick if passengers have occupied their seats and allot empty seats to waitlisted passengers who board the train in the hope they will get seats in the event of cancellations.

“One of the main reasons behind bringing in hand-held devices is reducing corruption that occurs on passenger trains by TCs who give vacant or cancelled berths to the highest bidder. We will do away with this completely as officials under whose jurisdiction the trains come will also have information in front of them and will know if TCs are allotting berths to people out of turn,” said an official on condition of anonymity.

Another reason for bringing in hand-held devices is convenience as many a times, the list of passengers stuck to the train tends to get washed away during monsoons and passengers who might be catching the train from somewhere in the middle of the journey have to run to the station master or TC, leading to chaos as the train doesn’t stop for more than five to 10 minutes on most stations, “If a train has left from Bombay Central to Ahmedabad, many times by the time the train reaches Dahanu or even before, the list is washed away since we all know how intense the Indian monsoon can be,” the official added.

The hand-held devices are said to be revolutionary in the ticketing system of passenger trains on Indian Railways and are being billed as a big step in keeping mass transport up-to-speed with the latest technology.
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Tuesday, 12 May 2015

07:47

Railways to cut down the role TTEs in alloting vacant berths to passengers in Train.

Railways to cut down the role TTEs in alloting vacant berths to passengers in Train.

New Delhi: The 'High-occupancy' traind all over Indian railways which include prominent trains from Lucknow division like superfast Lucknow Mail and Pushpak Express will have a facility in place that will not require passengers 'bargain' over vacent berths aboard the train with the Train Ticket Examiner(TTEs).

Most of the passengers will not deny that 'requesting' a TTE to allot a vacant berth in a train is aharrowing experience.To cut down the role of TTE and make the allotment of vacant berths a transparent process,railways have started giving hand-held machines to TTE's to update the information regarding berths left vacant in a train due to passengers who do not show up.

TTE will have to update the status of vacant berth which gets updated on the hand-held will show in the railways reservation system as well as in the charting of the next station in the route of the train.It will also show at the current reservation counter at the station.Facility will soon be launched in trains from Lucknow division.'This will make allotment of vacant berths a transparent process," said senior divisional commercial manager(DCM) Northern Railways,Lucknow,Ashwini Srivastava.

TTEs will neither be able to hide the information nor extort money  from passengers for alloting vacent berths.TTEs on-board high-occupancy trains will get the machines first. Railways have already conducted trials for the new move in few trains.

 Source:GovEmployees.
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