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Showing posts with label Alltment of berths. Show all posts
Showing posts with label Alltment of berths. Show all posts

Monday, 1 January 2018

07:59

DUTIES OF THE TRAVELING TICKET EXAMINER

  DUTIES OF THE TRAVELING TICKET EXAMINER

1.Be in possession of complete details of reservations made in the coach and make all occupation details in the reservation chart along with number of vacant berths/seats.
2.Check the travel authority of the passengers in the coach, guide them to their berths/seats and also prevent unauthorized persons traveling in the coach.
3.Realise fare and any other charges due from the passenger and give receipt for the same.
4.Allot accommodations which are vacant to RAC passengers on demand at intermediate stations on realization of fare, surcharge,  reservation charges as per rules on first come first serve basis or according to the priority in the waiting list.
5.Pay prompt attention to all complaints from passengers in regard to non-working of lights, fans, tap etc., and take remedial action to get them rectified. Ensure cleanliness in the coach and also ensure the doors of the coaches are kept closed while on run. The doors of the vestibules are to be kept closed between 22.00hrs. and 06.00 hrs.
6.Always be polite, tactful and courteous in assisting passengers, leaving no room for complaint.
7.Wake up passengers to alight as requested.

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Tuesday, 12 May 2015

07:47

Railways to cut down the role TTEs in alloting vacant berths to passengers in Train.

Railways to cut down the role TTEs in alloting vacant berths to passengers in Train.

New Delhi: The 'High-occupancy' traind all over Indian railways which include prominent trains from Lucknow division like superfast Lucknow Mail and Pushpak Express will have a facility in place that will not require passengers 'bargain' over vacent berths aboard the train with the Train Ticket Examiner(TTEs).

Most of the passengers will not deny that 'requesting' a TTE to allot a vacant berth in a train is aharrowing experience.To cut down the role of TTE and make the allotment of vacant berths a transparent process,railways have started giving hand-held machines to TTE's to update the information regarding berths left vacant in a train due to passengers who do not show up.

TTE will have to update the status of vacant berth which gets updated on the hand-held will show in the railways reservation system as well as in the charting of the next station in the route of the train.It will also show at the current reservation counter at the station.Facility will soon be launched in trains from Lucknow division.'This will make allotment of vacant berths a transparent process," said senior divisional commercial manager(DCM) Northern Railways,Lucknow,Ashwini Srivastava.

TTEs will neither be able to hide the information nor extort money  from passengers for alloting vacent berths.TTEs on-board high-occupancy trains will get the machines first. Railways have already conducted trials for the new move in few trains.

 Source:GovEmployees.
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