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Showing posts with label RAC. Show all posts
Showing posts with label RAC. Show all posts

Monday, 1 January 2018

07:59

DUTIES OF THE TRAVELING TICKET EXAMINER

  DUTIES OF THE TRAVELING TICKET EXAMINER

1.Be in possession of complete details of reservations made in the coach and make all occupation details in the reservation chart along with number of vacant berths/seats.
2.Check the travel authority of the passengers in the coach, guide them to their berths/seats and also prevent unauthorized persons traveling in the coach.
3.Realise fare and any other charges due from the passenger and give receipt for the same.
4.Allot accommodations which are vacant to RAC passengers on demand at intermediate stations on realization of fare, surcharge,  reservation charges as per rules on first come first serve basis or according to the priority in the waiting list.
5.Pay prompt attention to all complaints from passengers in regard to non-working of lights, fans, tap etc., and take remedial action to get them rectified. Ensure cleanliness in the coach and also ensure the doors of the coaches are kept closed while on run. The doors of the vestibules are to be kept closed between 22.00hrs. and 06.00 hrs.
6.Always be polite, tactful and courteous in assisting passengers, leaving no room for complaint.
7.Wake up passengers to alight as requested.

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Saturday, 19 November 2016

18:18

Rules and Procedures to Cancel Railway Ticket Value Of Rs 5000 And Above

Rules and Procedures to Cancel Railway Ticket Value Of Rs 5000 And Above

2016/11
18-11-2016
Mumbai

PROCEDURE FOR CANCELLATION AND REFUND OF TICKETS OF VALUE OF Rs 5000 AND ABOVE

Ministry of Railways had revised the procedure for cancellation of tickets and refund of value of Rs 10000/- and above for the PRS counter tickets booked from 9.11.2016 to 15.11.2016. In partial supersession to the above, it has now been decided that the following procedure will apply for cancellation of tickets (Partial/Full) and refund of value of Rs 5000/- and above for the PRS counter tickets booked from 16.11.2016 to 24.11.2016.

Cancellation of tickets booked from PRS counters between 9.11.2016 to 15.11.2016 and refund of fare of value Rs 10000/- and above, and cancellation of tickets(Partial/Full) booked from PRS counters between 16.11.2016 to 24.11.2016, refund  shall NOT be allowed in cash or through green pay order or by any means involving cash across the counter. The payment shall be o­nly through Cheque/ECS payment. Such tickets may be refunded through filing of TDR o­nly o­n surrendering of original ticket. TDR shall be filed within the prescribed time limit for cancellation of ticket across the counter as per Refund Rule e.g TDR shall be filed o­nly upto half an hour before the scheduled departure of the train for RAC/WL tickets and for confirmed tickets upto 4 hours before the scheduled departure of the train, for which ticket has been issued. TDR and refund of fare as per refund rule for such tickets shall be allowed for waitlisted tickets also o­nly through Cheque/ECS payment.

The above rule  is implemented with immediate effect.

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Tuesday, 8 November 2016

08:36

Indian Railway Travel Insurance Scheme

Indian Railway Travel Insurance Scheme 

The scheme offers a compensation of Rs 10,00,000 for death or permanent total disability and Rs 7,50,000 for partial disability.

1. The scheme is optional and available for all passengers who book their ticket online. 

2. The premium is 92 paise for each passenger, which is inclusive of all taxes. 

3. This scheme is available for passengers holding confirmed, RAC and waitlisted tickets. However, no refund of the premium will be issued if the ticket is cancelled. 

4. The scheme offers a compensation of Rs 10,00,000 for death or permanent total disability; Rs 7,50,000 for partial disability; Rs 2,00,000 for hospitalization expenses for injuries; and Rs 10,000 for transportation of mortal remains. 

5. The cover is not applicable for children up to five years of age and foreign citizens, and for suburban railway travel. 

Source:Economic Times


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Wednesday, 30 March 2016

07:58

Railways to scrap Half-fare Tickets for kids from April 22

Railways to scrap Half-fare Tickets for kids from April 22

New Delhi: Children travelling with half-fare train tickets will not be allotted reserved berths starting April 22 as the Indian Railways reportedly decided to boost the state-run transporter’s revenue. At present, children in the age group of five years to 12 years are allotted separate seats at half the adult fare.

After the new scheme is implemented, parents will have to either pay full fare and get reserved berths for their children or share their berths with them. The Indian Railways had taken the decision to do away with the existing half-fare system for children in December last year.

By scrapping reservation system on half-fare ticket, the Indian Railways would have around 20 million berths in a year to allot it to other passengers, in addition to boosting its revenue by approximately Rs 550 crore, the Mint reported.

“We took this cue from air travel, where the kids are charged for the full ticket and avail a seat. Our estimates show that around 21-22 million kids travel on half-ticket annually in our trains and they avail the seat/berth, a rule which has been going on for decades,” a railway official, who did not wish to be named, said.

The decision is expected to affect the middle class families in India, says Madurai Divisional Railway Users’ Consultative Committee member V Manoharan.

“A section of middle class passengers will think twice if they want to take their children with them on a train. For a Chennai-Madurai journey, a person with two kids will have to spend Rs.600 more in sleeper class. The increase in expenditure will be a burden for them,” he said.

Questioning the Indian Railways for charging full fare for Reservation Against Cancellation (RAC) tickets, Manoharan said: “If allotting a berth for a kid can attract full fare, then the Railways should also refund the 50 per cent of the charges for RAC travellers.”

Kanyakumari District Railway Users’ Association Secretary P Edward Jeni appreciated the move, but suggested that parents who will be sharing berths with their children should be given lower berths as upper and middle ones can be risky or cause inconvenience.

“Most times, children below 10 sleep with either of the parent because of which the berths booked for them remain vacant. Considering the huge demand for reserved berths, it is not a bad idea to regularise berth allocation for kids,” the NIE quoted Jeni as saying.
The half-fare ticket system will remain unchanged for unreserved class and there will also be no changes in the system for children below five years who travel ticket-free and without reserved seats.
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Sunday, 1 November 2015

13:51

An app to tell your train ticket status

An app to tell your train ticket status

PANAJI: Come Diwali or Christmas holidays and thousands of Goans in Bangalore and Mumbai begin to fret as they plan their trip home. With thousands of tourists traveling to Goa for the holiday, 60% of them by rail, it is nigh impossible to get tickets.

Booking a railway ticket during this time through IRCTC is nothing short of excruciating which only worsens when the end result is a waitlisted ticket. Till date, all one could do was pray for a confirmed ticket or opt for the more expensive tatkal service, which is equally dicey. Until, three upstarts in their 20s thought differently.

In 2012, while working at IBM, Dinesh Kumar Kotha and Sripad Vaidya decided to employ their data analytic skills to design an algorithm that could predict whether a waitlisted ticket could get confirmed. After testing over two lakh tickets and getting a 75% success rate, Confirmtkt was born. Realizing that they were on to something significant, the two quit their jobs and decided to better Confirmtkt.

In July 2014, they launched the Confirmtkt (app bit.ly/1O7UIxq) which not only notified users when a ticket gets confirmed but also lets users check their PNR status. Till date, the app which is available for Android and Windows smartphones has been downloaded by 3 lakh users across the country. It has processed 5.64 crore ticket queries and predicted 1.41 crore tickets with an impressive 98% success rate, said Kotha who hails from Telangana.

Keen to continue growing, the duo took in Ponda-lad Pranav Chimulkar as part of the core team.

"We were not happy with the 98% so we went ahead and enabled machine learning. The software now learns from those mistakes where the prediction was wrong," Chimulkar said.

The guys at Confirmtkt went one step further. "When a direct ticket is unavailable and the chances of getting a ticket confirmed are slim, we suggest breaking up the journey," Vaidya said.

Despite tickets being unavailable, railway statistics indicate that nearly 57% of tickets available go unutilized. "There are several ticket quotas. By breaking the journey, the user only has to change the seat or coach and not the train," Vaidya added.

ConfirmTkt has raised an undisclosed amount of funding from Pravin Agarwala among other angels.

Source :TOI

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13:42

3 ways of checking of Indian Railways pnr status

3 ways of checking of Indian Railways pnr status
PNR status explained
The PNR status of your IRCTC or Indian Railway ticket can easily be checked on our website. Just enter your PNR number and click the button where indicated. A new window will appear showing your current status.

What is PNR status and what does it tell me?
pnr status details : the actual pnr status of the ticket
PNR status is the status of your booking. It tells you whether your ticket is confirmed, wait listed, reserved, etc.

When do I need to know my PNR status?
When traveling by train in India, you may find that your train ticket is on a waitlist. This is quite common and to find out whether your ticket is confirmed you need to check your current PNR status . You can easily do this online at www.irctc-pnr-status.com . To see the current status of your train ticket on the IRCTC booking system waitlist, just use the form at the top of this page.

What does “PNR number” mean?


pnr number on Indian Railways ticket
PNR stands for “passenger name record” and it tells you your current status on the WL (waitlist) or RAC (reservation against cancellation queue). If you buy a WL ticket or an RAC ticket, you will be assigned a unique 10-digit PNR number .

3 ways of checking of Indian Railways pnr status
There are three ways to check your PNR status:
1.    Online via your PC
2.    Via SMS service
3.    Via a smartphone app
Online via your PC
The easiest way to check your PNR status is to submit a request on our website www.irctc-pnr-status.com or on official Indian Railways website.

Via SMS service:
Using SMS service Check your PNR status by sending an SMS in one of the following formats:
·   your 10-digit PNR number to 139
·  your 10-digit PNR number to 5676747
Note: the correct format of the sms text is ‘9876543210’ (sample number – use your unique PNR number). Note that you just need to type your 10-digit PNR number.
Via a smartphone app
Using smartphone apps to check PNR status Internet-connected smartphones and tablets are commonly used so we have listed the following helpful apps for checking your PNR status:
Android apps:
One of the best is “PNR status app“, which you can download from the Google Play store.
iPhone app
There is no dedicated iPhone app to date (10/2014). We will let you know once one is available!
PNR status and railway reservations explained step by step …
WL and RAC
When all available seats on a train are sold, the railway ( Indian Railway or IRCTC ) releases RACs for railway reservations. Once all of those are sold, WL tickets are released. On almost every train, tickets are canceled for a variety of reasons. These cancellations can get you on the train if you bought an RAC or WL ticket. When the reservation chart of a particular train is ready (usually meaning that the train is due to depart in a few hours) and there are still some available tickets in different quotas, those will be given to RAC/WL ticket holders.passenger details on Indian














Railways ticketseat class of the Indian Railways ticket

Here is an example of a railway reservation situation. Tickets are sold in the following order:
1.    Available 02
2.    Available 01
3.    RAC 01
4.    RAC 02
5.    RAC 03
6.    RAC 04
7.    WL 01
8.    WL 02
Understanding your ticket and WL number of PNR status
On your ticket, there are two numbers. They tell you the position at which you joined the waitlist and your current position – in this order. Here is an example:
You are booking a ticket online (Indian Railway, IRCTC, etc…). You find the train and class/seat/berth that you want along with the date and time. At the end of the reservation, you buy a ticket with WL5/WL2.
In this example you joined the WL at position 5, but by the time you actually bought the ticket online you moved to position 2 (due either to a cancellation or to someone not making a final booking). The first number will stay the same – it indicates when you JOINED the queue. The second number will decrease until you get a ticket (hopefully).
Your railway reservation could look like:
·         WL 5/WL 2 (this is your starting position)
·         WL 5/WL 1
·         WL 5/RAC 3
·         WL 5/RAC 2
·         WL 5/RAC 1
·         WL 5/CNF
 WL 5/WL 2 = Waitlist ticket: you cannot board the train.
WL 5/RAC 3 = RAC ticket: you are allowed to board the train, but you may end up on a seat instead of a berth.
WL 5/CNF = Confirmed ticket: you can board the train and you have a berth to yourself.
WL and RAC refunds
If your train is ready for departure and its reservation chart is finalized, the cost of your WL ticket will be automatically refunded to your bank account.
NOTE: There can be significant movement on the waitlist on the very last day, so you may get an RAC status at the last minute. In such a case, you will not get a refund, as an RAC is actually a boarding ticket.


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Tuesday, 14 July 2015

07:20

AUTOMATIC REFUND OF CONFIRMED / RAC E – TICKETS ON CANCELLATION OF TRAINS

2015/07
13-07-2015
Mumbai

AUTOMATIC REFUND OF CONFIRMED / RAC E – TICKETS ON CANCELLATION OF TRAINS.

With a view to reduce the hassles involved in refund of confirmed/ RAC e tickets o­n account of cancellation of trains, Railways have introduced the concept of automatic refund of confirmed/RAC e-tickets on cancellation of trains similar to in case of waitlisted e-tickets. Therefore, the passenger shall not be required for cancellation/ filling of TDR for refund of e-ticket, in case of cancellation of trains.

However, PRS counter ticket shall continue to be refunded across the reservation counter as per the existing provisions.
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Friday, 12 June 2015

21:27

Indian Railways Decide to Run Suvidha Trains

Railways Decide to Run Suvidha Trains

These Trains will Run at Dynamic Fare System

Ministry of Railways has decided to run Suvidha trains on the following terms & conditions:

Tickets shall be issued only for confirmed and RAC passengers accommodation. There shall be no provision for waiting list in the train.

The maximum Advance Reservation period will be 30 days while the minimum Advance Reservation period will be of 10 days. Zonal Railways may decide the exact ARP for each train within this limit.

No concession shall be applicable on these trains. Full adult fare shall be changed for all passengers irrespective of their age. Also free passes/complimentary passes/warrant/concessional voucher etc. shall not be permitted in these trains.

Apart from e-ticketing the sale of tickets shall also be allowed through PRS counters.

Modification/duplicate ticket/cluster bookings/BPT will not be allowed.

Only General quota bookings will be applicable.

Upgradation option shall not be applicable in these trains.

Passenger should produce one of the prescribed Identity Card during journey for verification purpose for both e-ticket & PRS ticket.

On the basis of demand pattern, Suvidha train services may run during peak seasons like winter rush, summer rush, Dussehara rush, Holi rush and on other occasions as jointly decided by COMs and CCMs of the zonal Railways.

There shall be no First AC/Fist Class/Executive class/general class/2nd sitting coach in the train composition of Suvidha Trains.

Three types of Suvidha Trains services are proposed:-

(1) Fully air-conditioned services with or without stoppages: Base Price: (Rajdhani base fare+Tatkal charges).

(2) Mixed services having no enroute commercial stoppages on mixed Duronto pattern: Base price: (Mixed Duronto base fare+ Tatkal charges).

(3) For mixed services having some stoppages enroute and running as Mail/Express: Base price: (Mail/Express base fare+Tatkal charges).

In addition to above, if demand arises zonal Railways may also plan for fully airconditioned Shatabdi/Double decker type Suvidha Trains with fare of the respective categories of trains as per above.

Suvidha trains will run on dynamic fare system. The Permissible booking pattern and charges thereon of Suvidha Trains will be as under:-

For both AC classes and non AC- classes:-

Charges* (Base fare +Tatkal) 1.5 times of (base fare+tatkal) 2 times of (base fare+tatkal) 2.5 times of (base fare+tatkal) 3 times of (base fare+tatkal)% of seat/ berth 20% 20% 20% 20% 20%
(*Other charges like reservation charge, catering charge, S/F, service tax, etc. will be taken in full wherever applicable)

Vacant berths left at the time of charting will be offered for current booking counters. Tickets at current counters shall be sold at the last price sold for that class and other supplementary charges like reservation fee, superfast charges, catering charges, service tax applicable shall be levied in full.

The information would also be displayed to the passenger during the booking in case the fare of lower class becomes higher than the higher class to exercise option to travel by the higher class.

There shall be no downward movement in the fare.

50% refund of fare subject to minimum flat cancellation charge of rupees one hundred for airconditioned-II tier/first class, rupees ninety for airconditioned III-tier/3 economy/airconditioned chair car and rupees sixty for sleeper class will be granted for confirmed/RAC tickets upto 6 hours before the scheduled departure of the train. No refund of fare after that will be granted. Such refund will be granted by filing TDR in case of e-tickets and in case of PRS counter-ticket across the counter.

The Suvidha train services shall be over and above the normal train services and special trains on Tatkal fares.

The above guidelines will be implemented w.e.f. 01 July 2015.

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