Full Refund to Cancelled Trains in View of Nivar Cyclone and Six Months Time Limit For Claim

288/2020-21

25-11-2020

Chennai

Trains fully Cancelled in view of Cyclone NIVAR – Full refund and 6 months time limit for claiming

Owing to the o­nset of Cyclone NIVAR, Southern Railway has announced cancellation of several special train services to destinations that are likely to be affected by unprecedented rains/cyclonic landfall and to other destinations due to operational difficulties.

For the trains fully cancelled by Railways in view of Cyclone NIVAR, full refund of fare will be granted on ticket cancellations.

 The time limit for availing refunds has also been extended to six months from the date of journey. For PRS counter tickets, refunds across the counter can be availed o­n submission of tickets at the counters upto six (6) months from the date of scheduled departure of the train.   Auto refund facility is available for tickets booked o­nline.

And for trains cancelled partially, passengers can avail full refund for the untraveled portion until 6 months from the date of scheduled departure of the train. Auto refund facility is available for tickets booked o­nline

Source:Southern Railway