Today's Cancelled Trains
Specail Status
08:27
Railway Ticket:Code of Status
Railway Ticket:Code of Status
Showing posts with label PNR. Show all posts
Showing posts with label PNR. Show all posts
Sunday, 6 November 2016
Saturday, 15 October 2016
Women safety
21:23
ALL WOMEN PASSENGER FACILITATION CENTRE AT CHENNAI EGMORE
ALL WOMEN PASSENGER FACILITATION CENTRE AT CHENNAI EGMORE
412/2016-17
14-10-2016
CHENNAI
ALL WOMEN PASSENGER FACILITATION CENTRE AT CHENNAI EGMORE
An All women Passenger Facilitation Centre has started functioning at Chennai Egmore on and from 13th October 2016 to assist passengers. This centre is manned by women personnel drawn from Commercial Department and RPF (Railway Protection Force). The working of the centre is under the control of the Station Manager, Chennai Egmore and under overall control of the Chief Commercial Manager/Passenger Marketing who is the guardian HOD for this facility.
The All Women Passenger Facilitation Centre will provide assistance to WOMEN PASSENGERS in :-
Guidance in accessing Medical Help, Retiring Room and Rest Room Facility
Will assist women passengers in getting prepaid Auto/Taxi services
Monitor prepaid autos and taxis which are already registered with the prepaid auto booth and which are taken by the women during night hours
Facilitate in registering complaints relating to Railways
Facilitate in filing complaints with the Govt Railway Police
Assist in getting Wheel Chairs and Luggage porters
Help with enquiries relating to Train/Platform/PNR and other Railway related enquiries
Apart from this, the All Women Passenger Facilitation Centre will house a Baby Feeding Centre where women passengers can, with privacy, feed their infants in the comfort of an exclusive room within the centre.
The centre is functioning at Platform no.4 of Chennai Egmore railway station.
Source:Southern Railway
Monday, 16 May 2016
Monday, 2 May 2016
Cancellation of PRS counter tickets through IRCTC website and 139
Cancellation of PRS counter tickets through IRCTC website and 139
Railway Minister announces two more passenger friendly services namely
(i) Cancellation of PRS counter tickets through IRCTC website and 139
(ii) Acceptance of International Debit and Credit Cards for payment for e-ticketing through IRCTC website
Working on the fast track to implement Rail Budget Announcements of 2016-17 ranging from improving passenger amenities to infrastructure development, Minister of Railways Shri Suresh Prabhkar Prabhu in a programme held today i.e. 29.04.2016 at Rail Bhawan inaugurated two very important budget announcements of (i) Cancellation of PRS counter tickets through IRCTC website and 139(IVRS & SMS) and (ii) Acceptance of International Debit and Credit Cards for payment for e-ticketing through IRCTC website. Shri Manoj Sinha, Minister of State for Railway was specially present to grace the occasion. Chairman, Railway Board, Shri A.K. Mittal, Member Traffic, Railway Board, Shri Mohd. Jamshed and other Board Members were present on the occasion.
Speaking on the occasion about these services, Shri Suresh Prabhakar Prabhu, said that the Indian Railways is the second largest commercial organization of the world which has lot of challenges before it becomes of world standard. He said that Railways is a big organization and its some areas need complete revamping and thus multiple strategies need to adopted and implemented to improve in all spheres. He said that Railways income generation and expenditure needs to be accounted closely so that there can be best use of the public money. He said that Railways principal source of revenue is freight and passenger fares which is 2/3 and 1/3 respectively and thus Railways’ development in all respect depends solely on the improvement of its both these services. He said that the service of Cancellation of PRS counter tickets through IRCTC website & 139 and Acceptance of International Debit and Credit Cards for payment for e-ticketing through IRCTC website is a step towards digital technology which will reduce cash handling. He assured more passenger friendly services in the coming time.
Speaking on the occasion, Minister of State for Railways Shri Manoj Sinha said that development of Railways is not a single-handed task and thus concerted efforts are necessary which railway personnel are doing day and day out. In a very short span of time of around two months, as many as 8 budget announcements have been fully implemented by the Railway Ministry which has been possible by the mechanised system.
Salient Features Of the Schemes Launched : -
Acceptance of International Debit and Credit Cards for payment for e-ticketing through IRCTC website
Purpose:
ØAt present, only American Express International Credit Cards are accepted at IRCTC portal through American Express (AMEX) Payment Gateway. Other International Cards are not accepted for payments as on date.
ØIRCTC will now permit other International Credit/Debit Cards issued outside India also for booking of e-tickets through IRCTC website. These International Credit/Debit Cards will be used for payment through the payment gateway provided by M/s.Atom Technologies.
Conditions:
Ø4% of transaction value (inclusive taxes as applicable) shall be levied for each transaction through the International Credit/Debit Cards.
ØThis payment option is available only when ticket is booked at least 2 days in advance of journey date.
ØThis payment option is not available for booking of “Tatkal” or “Premium Tatkal” quota tickets.
ØThis payment option is not available for booking of tickets in “Premium trains”.
Process:
ØSelect the “International Cards powered by Atom” payment option present under ‘Payment Gateway/Credit Card’ category at payment page.
ØInput all the mandatory details for payment at the Gateway page, such as Card Number, Name, Expiry, CVV, Bank Name, mobile number, e-mail and address.
ØAfter submission of all the details, ticket will be booked in case of successful payment response received from the Bank/Payment Gateway.
Benefits:
ØAcceptance of all International Credit/Debit Cards will fulfil the longstanding demand of foreign tourists as they will be able to book e-tickets directly and will no longer depend on other Agencies for this purpose.
Cancellation of PRS counter tickets through
IRCTC website and through 139 (IVRS and SMS)
Purpose:
To facilitate passengers having confirmed PRS counter tickets to cancel the ticket within the permitted time limit under Refund Rule 2015. PRS counter tickets can be cancelled through:
(i) IRCTC website (www.irctc.co.in) or
(ii) 139
The permissible refundable amount shall be collected only at the journey commencing station or nearby satellite PRS locations defined by Zonal Railway within the prescribed time limit.
Facility Available only for Fully confirmed system tickets:
· In normal circumstances only and not in case of late running of trains/cancellation of trains etc.,
·Where the mobile number has been given at the time of booking the ticket.
· Upto 4 hours before the scheduled departure of the train.
Collection of Refund Amount
· Refund of fare amount shall be collected only at the journey commencing station or nearby satellite PRS locations defined by Zonal Railway as under:-
(a) During first two hours of the opening of PRS counters on the next day for the tickets for the trains whose scheduled departure time is (i) between 1801 hours and 0600 hours.
(b) Upto 4 hours after the scheduled departure of the train during the working hours of PRS counters/current counters/special counters where cancellation is permitted round the clock on the tickets for the trains whose scheduled departure time is (i) between 0601 hours and 1800 hours.
(c) No refund of amount would be given after the above mentioned prescribed time limit.
Benefits:
Apart from cancellation across PRS counter, the passengers having confirmed PRS counter ticket can cancel the same within the prescribed time limit as per Refund Rule 2015 as under:-
(i). Through IRCTC website (www.irctc.co.in) (Steps how to cancel confirmed PRS counter ticket is placed at Annexure-I) or
(ii) Through 139 (Steps how to cancel confirmed PRS counter ticket is placed at Annexure-II)
CANCELLATION THROUGH IRCTC WEBSITE: (Annexure-I)
* A new page will be given on IRCTC website (www.irctc.co.in) without any login ID for purpose of cancellation of PRS counter tickets.
* Passenger will be asked to enter the PNR number & Train number along with captcha.
* The details entered by passenger shall be validated and an OTP will be sent to the passenger to his mobile number given at the time of booking the ticket. The OTP received on the mobile will be entered by the passenger in the web page and it will be validated by the system.
* After receiving the confirmation OTP number from the passenger, full cancellation of PNR will be done and PNR will be marked as Cancelled but not refunded in the system. Seat/berth will be released and would be made available for booking both at PRS & IRCTC Website. Refund amount due will also be displayed to the passenger on the website.
* An SMS will be sent to the passenger with PNR and fare details - ”Your ticket has been cancelled. PNR, xxxxxx, Amt,xxxxx. Refund of fare amount shall be collected only at the journey commencing station or nearby satellite PRS locations as per the notified time”.
* All the Privilege/Duty pass/PTOs/complimentary pass tickets shall be allowed to be cancelled through website or through 139.
* All types of PNRs including i-tickets (after printing) and system tickets booked across counter/post office/YTSK/Go India terminals/Bank terminals etc.’ will be allowed to be cancelled on website except the following:
(a). Circular Journey tickets and onwards tickets booked against CJT.
(b). Foreign tourists PNRs against which berth allotment has been done
(c). ATAS generated new PNR
(d). Duplicate ticket.
(e). Cluster ticket and pre-bought ticket.
CANCELLATION THROUGH 139: (Annexure-II)
Rail Ticket booked through Railway Reservation counter can be cancelled through Railway Enquiry 139. Service will be available on 139:
(a). IVR with Agent Assistance
(b). SMS Service
(a). Cancel through 139 using IVR(Agent Assistance)
(i). Customer will call on 139 and select Option ‘6’ from IVR main menu.
(ii). IVR will ask whether it is Counter Ticket or E- Ticket. Press 1 for Counter Ticket or Press 2 for E-Ticket.
(iii). In case customer selects E-Ticket option, IVR will play a message “Currently ticket booked through Railway Reservation Counter only can be cancelled through 139. Press 8 to go back to main menu”
1.Once customer selects Counter Ticket option, call will be transferred to agent for cancellation.
2 Agent will ask the following information from customer to process the cancellation.
a. PNR Number
b.Train Number
3.Agent will retrieve ticket information from the server and confirm it with the customer.
4.After ticket details confirmation, agent will click on “Generate OTP” button to generate the OTP. System will validate the calling number of customer with the number mentioned in ticket details from the system.
5.If mobile number validation fails, agent will advise the customer to call from the same number mentioned at the time of booking the ticket. If number is successfully validated, OTP will be delivered on passenger’s mobile number which he would convey to agent.
6.Agent will enter OTP on CRM and will click “Submit” button to process the cancellation. Ticket will be cancelled and refundable amount will be display on agent screen. Agent will communicate the same refundable amount to customer.
7. Customer has to collect the permissible refundable amount across the PRS counter within the prescribed time limit.
(b) Cancellation through SMS to 139:
(i). User has to send PNR Number & Train Number to 139 in the syntax given below:
CANCEL<PNR Number><Train Number> to 139
Example: CANCEL 2303529769 12420
(ii). User will get below response from 139 after mobile number verification:
“Dear User, We have received cancellation request against PNR number 2303529769, OTP against this request is 123456. To confirm ticket cancellation send SMS OTP 123456 to 139.
(iii). User has to send OTP number received back to 139 for second level of confirmation.
OTP <OTP received on Passenger Mobile Number> to 139
Example: OTP 123456
User will get below response from 139:
“Dear User, Your ticket with PNR number 2303529769 has been cancelled, refundable amount is Rs. ----.”
(iv) Passenger has to collect the permissible refundable amount within prescribed time limit across the PRS counter.
Source:PIBNEWS
Friday, 18 March 2016
Southern Railway
21:58
TRACK YOUR TRAIN’S PLATFORM USING 139 OR NTES APP AT CHENNAI CENTRAL
619/2015-16
18-03-2016
CHENNAI
TRACK YOUR TRAIN’S PLATFORM USING 139 OR NTES APP AT CHENNAI CENTRAL
YET ANOTHER INITIATIVE BY SOUTHERN RAILWAY FOR PASSENGER CONVENIENCE
Southern Railway has made arrangements for passengers boarding and alighting at Chennai Central railway station to get information regarding the Platform Number on which their train will be received or dispatched.Platform allocation at Chennai Central has been linked to both 139 and the NTES app.This facility will be enabled at all major stations in a phased manner.
Platform allocation as well as information regarding expected arrival and scheduled departure of trains is available through the NTES app and from 139.The NTES app is a free app which has been developed by the Centre for Railway Information System (CRIS) for Indian Railways.This app can be downloaded on any Windows, Android or i-phones through Play Store or the i-Tunes app Store and will also give information regarding cancelled, rescheduled or diverted trains.
Through 139, passengers can receive their PNR status as well as information regarding time of arrival and departure of all trains including Platform Number allocation by sending an SMS.
For information regarding arrival/departure time and Platform Number, the customer should send SMS to 139 as given: AD spaceTrain Number space STD Code of station/city.For instance, type AD 12607 044 and send to 139.
Sunday, 1 November 2015
wait listed
13:42
3 ways of checking of Indian Railways pnr status
3 ways of checking of Indian Railways pnr status
PNR status explained
The PNR status of your IRCTC or Indian Railway
ticket can easily be checked on our website. Just enter your PNR number and
click the button where indicated. A new window will appear showing your current
status.
What is PNR status and what does it
tell me?
PNR status is the status of
your booking. It tells you whether your ticket is confirmed, wait listed,
reserved, etc.
When do I need to know my PNR status?
When traveling by train in India, you may find that your train
ticket is on a waitlist. This is quite common and to find out whether your
ticket is confirmed you need to check your current PNR status .
You can easily do this online at www.irctc-pnr-status.com .
To see the current status of your train ticket on the IRCTC booking system
waitlist, just use the form at the top of this page.
What does “PNR number” mean?
pnr
number on Indian Railways ticket
PNR stands for
“passenger name record” and it tells you your current status on the WL
(waitlist) or RAC (reservation against cancellation queue). If you buy a WL
ticket or an RAC ticket, you will be assigned a unique 10-digit PNR
number .
3 ways of checking of Indian Railways
pnr status
There are three ways to check your PNR status:
1.
Online via your PC
2.
Via SMS service
3.
Via a smartphone app
Online via your PC
The easiest way to check your PNR status is to submit a request
on our website www.irctc-pnr-status.com or
on official Indian Railways website.
Via SMS service:
Using SMS service Check your PNR status by sending an SMS in one
of the following formats:
· your 10-digit PNR number to 139
· your 10-digit PNR number to 5676747
Note: the correct format of the sms text is ‘9876543210’ (sample
number – use your unique PNR number). Note that you just need to type your
10-digit PNR number.
Via a smartphone app
Using smartphone apps to check PNR status Internet-connected
smartphones and tablets are commonly used so we have listed the following
helpful apps for checking your PNR status:
Android apps:
One of the best is “PNR status
app“, which you can download from the Google Play store.
iPhone app
There is no dedicated iPhone app to date (10/2014). We will let
you know once one is available!
PNR status and railway reservations explained step by step …
WL and RAC
When all available seats on a train are sold, the railway ( Indian
Railway or IRCTC ) releases
RACs for railway reservations. Once all of those are sold, WL tickets are
released. On almost every train, tickets are canceled for a variety of reasons.
These cancellations can get you on the train if you bought an RAC or WL ticket.
When the reservation chart of a particular train is ready (usually meaning that
the train is due to depart in a few hours) and there are still some available
tickets in different quotas, those will be given to RAC/WL ticket holders.passenger details on
Indian
Railways ticketseat class of the
Indian Railways ticket
Here is an example of a railway reservation situation. Tickets
are sold in the following order:
1.
Available 02
2.
Available 01
3.
RAC 01
4.
RAC 02
5.
RAC 03
6.
RAC 04
7.
WL 01
8.
WL 02
Understanding your ticket and WL number of PNR status
On your ticket, there are two numbers. They tell you the
position at which you joined the waitlist and your current position – in this
order. Here is an example:
You are booking a ticket online (Indian Railway, IRCTC, etc…).
You find the train and class/seat/berth that you want along with the date and
time. At the end of the reservation, you buy a ticket with WL5/WL2.
In this example you joined the WL at position 5, but by the time
you actually bought the ticket online you moved to position 2 (due either to a
cancellation or to someone not making a final booking). The first number will
stay the same – it indicates when you JOINED the queue. The second number will
decrease until you get a ticket (hopefully).
Your railway reservation could look like:
·
WL 5/WL 2 (this is your starting position)
·
WL 5/WL 1
·
WL 5/RAC 3
·
WL 5/RAC 2
·
WL 5/RAC 1
·
WL 5/CNF
WL 5/WL 2 = Waitlist ticket: you cannot board the train.
WL 5/RAC 3 = RAC ticket: you are allowed to board the train, but
you may end up on a seat instead of a berth.
WL 5/CNF = Confirmed ticket: you can board the train and you
have a berth to yourself.
WL and RAC refunds
If your train is ready for departure and its reservation chart
is finalized, the cost of your WL ticket will be automatically refunded to your
bank account.
NOTE: There can be significant movement on the waitlist on the
very last day, so you may get an RAC status at the last minute. In such a case,
you will not get a refund, as an RAC is actually a boarding ticket.
Wednesday, 8 July 2015
Star Hotels
09:37
Ixigo brings its vast data base into play to predict chance for waitlisted rail passsengers
Ixigo brings its vast data base into play to predict chance for waitlisted rail passsengers
New Delhi: Leading mobile travel player Ixigo has brought predictive analytics into play to help train travellers decide if their place on the waiting list has a good chance.
With over 1.5 million monthly active users, “Ixigo trains & hotels”, will now get PNR confirmation predictions in addition to information, search & planning tools for train travellers.
For any given train’s wait-listed status, Ixigo is now able to show the near accurate probability with which the ticket will confirm, so that travellers may decide whether or not to book a waitlisted ticket. PNR prediction feature also shows the probability of getting your ticket confirmed if already booked and solves a huge pain area for millions of daily train travellers. Ixigo’s trains & hotels App gives more accurate PNR prediction than all existing PNR prediction services since Ixigo has mined data from over 10 million PNRs over the last two years.
Says Rajnish Kumar, co-founder & CTO: “Ixigo has always believed in simplifying the lives of travelers and one of the pain areas we wished to solve was to make it easier for train travelers to decide whether they should book a waitlisted seat / berth on a train or not. Over 50,000 PNR status checks and nearly 200,000 train information requests are done on our app every day. This was an interesting big data project and we are happy with the outcome. Our machine learning algorithms will keep improving the accuracy of the system with every new train PNR tracked inside our apps. We expect to go from the current 90% accuracy to 95% accuracy pretty quickly.”
