ALL WOMEN PASSENGER FACILITATION CENTRE AT CHENNAI EGMORE
412/2016-17
14-10-2016
CHENNAI
ALL WOMEN PASSENGER FACILITATION CENTRE AT CHENNAI EGMORE
An All women Passenger Facilitation Centre has started functioning at Chennai Egmore on and from 13th October 2016 to assist passengers. This centre is manned by women personnel drawn from Commercial Department and RPF (Railway Protection Force). The working of the centre is under the control of the Station Manager, Chennai Egmore and under overall control of the Chief Commercial Manager/Passenger Marketing who is the guardian HOD for this facility.
The All Women Passenger Facilitation Centre will provide assistance to WOMEN PASSENGERS in :-
Guidance in accessing Medical Help, Retiring Room and Rest Room Facility
Will assist women passengers in getting prepaid Auto/Taxi services
Monitor prepaid autos and taxis which are already registered with the prepaid auto booth and which are taken by the women during night hours
Facilitate in registering complaints relating to Railways
Facilitate in filing complaints with the Govt Railway Police
Assist in getting Wheel Chairs and Luggage porters
Help with enquiries relating to Train/Platform/PNR and other Railway related enquiries
Apart from this, the All Women Passenger Facilitation Centre will house a Baby Feeding Centre where women passengers can, with privacy, feed their infants in the comfort of an exclusive room within the centre.
The centre is functioning at Platform no.4 of Chennai Egmore railway station.
Source:Southern Railway
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