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Showing posts with label OTP. Show all posts
Showing posts with label OTP. Show all posts

Saturday, 26 June 2021

07:12

How to use Station Wi-Fi ?

How to use Station Wi-Fi ?

With mission of turning Railway stations into platforms for Digital inclusion, RailTel has provided state of the art public Wi-Fi under the brand name of Railwire. Currently 6028+ stations are live with RailTel’s RailWire Wi-Fi. This is one of the largest and fastest public Wi-Fi networks of the world. We intend to provide Wi-Fi at all (except the halt ones) Railway stations and only few hundred stations are left to reach the mark. Passengers can use this facility for streaming High Definition (HD) Videos, download of movies, songs, games, and do their offices work online within the station premises.

The Wi-fi is free for the first 30 min of usage every day at 1 mbps speed. For using the Wi-Fi facility further at higher speed, the user needs to choose a plan with higher speed by paying a nominal fee. The plans vary from Rs. Rs 10/day (for 5 GB @ 34 MBPS) to Rs. 75/30 day (for 60 GB @ 34 MBPS) excluding GST. A number of payment options like net banking, wallet, credit card can be used to purchase plan online.

To further monetize the infrastructure created advertisement based monetisation is planned.

How to use station Wi-Fi :

Switch on the Wi-Fi mode on you smartphone

Select the RailWire Wi-Fi network

Enter Mobile and get one-time password (OTP) through SMS

Enter OTP and start accessing High speed Wi-Fi

Current Tariff May Differ ..

Source:RailTel

Saturday, 10 March 2018

08:03

Book Upto 12 tickets in a month by linking Aadhaar

Book Upto 12 tickets in a month by linking Aadhaar

Now users are allowed to book upto 12 tickets in a month, if users get themselves verified through their Aadhaar number along with at least one passenger also being verified through Aadhaar.
  • No Aadhaar Verification required for booking up to 6 tickets in a month, as earlier.
  • Existing facility of booking upto 6 tickets (without Aadhaar) in a month continues.
  • Steps to avail the facility of booking more than 6 tickets and up to 12 tickets in a month:
  • IRCTC Registered User is required to get himself Aadhaar verified using Aadhaar KYC option
  • in My Profile.
  • User’s Aadhaar will be verified by sending an OTP on his mobile number linked with hisAadhaar number. On successful submission of OTP, user will become Aadhaar verified.
  • At least One (1) passenger on the ticket being booked, beyond 6 tickets in a month, should also be Aadhaar verified.
  • Users are required to verify the probable passengers through their respective Aadhaar number and store the verified passengers in passenger master list. This should be done
  • before starting the ticket booking process, beyond 6 tickets in a month.
  • User can add Aadhaar verified passenger from master list at the time of booking to book additional tickets upto 12 tickets in a month.

Saturday, 20 May 2017

08:10

FREE Wi-Fi facility at 28 Railway Stations on Konkan Railway

FREE Wi-Fi facility at 28 Railway Stations on Konkan Railway
16-May-2017
Konkan Railway took various initiatives under able guidance of Hon’ble Railway Minister for the upliftment of Konkan Region by way of providing more and more passenger amenities/facilities on its railway stations which has facilitated in making the journey more comfortable.  
Konkan Railway in its continued efforts and dedicated approach to community development and with a view to provide FREE Internet bandwidth to the rural areas of Konkan Region, Konkan Railway  has tied up with M/s SYSCON/JOISTER for provision of 2 Mbps peer to peer 24 hrs FREE Wi-Fi INTERNET bandwidth at  28 stations of Konkan Railway. This is an unique service being provided by Konkan Railway to its passengers.
In line with Government’s Digital India Initiative, M/s SYSCON/JOISTER are providing the JOISPOT brand Wi-Fi in Pune & Mumbai educational institutes in Maharashtra state and have now undertaken as  part of their Corporate Social Responsibility (CSR) activity of providing FREE Wi-Fi bandwidth to the rural area on the Konkan route.
JOISPOT  Free Wi-Fi mobile app provides 2 MBPS high speed Wireless internet with unlimited uploads. The highlights of FREE Wi-Fi Internet bandwidth provided at Konkan Railway stations are:
It covers the Station entrance and Circulating area.
To access the Free Wi-fi, user has to open the JOISPOT mobile app and register using his/her name and mobile number and request for One time password (OTP).
Un-limited FREE Wi-Fi facility will be provided at 28 stations from KOLAD to MADURE in the initial phase with a peer to peer speed of 2 Mbps.
The system can provide access to about 300 users at bigger stations and about 100 users at smaller stations.
This facility will  helps travelling public, commutes & tourists on Konkan Railway to access essential information and they could use their time productively while waiting for trains at railway stations. This initiative of corporation is a steps towards making a smarter India.
Hon’ble Minister of Railway Shri Suresh Prabhu will inaugurate the said facility very soon.
Konkan Railway always believes in providing better passenger amenities to its passengers for their comfortable journey.

Thursday, 26 May 2016

08:06

CANCELLATION OF PRS COUNTER TICKETS (FULLY CONFIRMED/RAC/WAITLISTED) THROUGH IRCTC WEBSITE OR THROUGH 139

CANCELLATION OF PRS COUNTER TICKETS (FULLY CONFIRMED/RAC/WAITLISTED) THROUGH IRCTC WEBSITE OR THROUGH 139
  
Purpose: - 
To facilitate passengers with PRS counter tickets to cancel their tickets through within the prescribed time limit as per Refund Rule 2015 facility for cancellation of such tickets through IRCTC website (www.irctc.co.in) / 139 (by IVRS and SMS).
A pilot project was inaugurated by Hon’ble MR on 29th April,2016,  for cancellation of fully confirmed PRS counter tickets. The pilot was restricted to cancellation of tickets for trains scheduled to depart  within the next 24 hours. Now this facility is being extended to all confirmed tickets without any time limit and also for RAC and Waitlisted tickets with effect from 26th May, 2016.
Conditions:
Cancellation will be permitted in normal circumstances only and not in case of late running of trains/cancellation of trains etc., 
This facility shall be available only in case the mobile number has been given at the time of booking the ticket. 
Online cancellation or cancellation through 139 shall be permitted only upto 4 hours before the scheduled departure of the train in case of confirmed tickets and upto half an hour before the scheduled departure of the train in case of RAC/Waitlisted tickets. 
Refund of fare amount shall be collected only at the journey commencing station or nearby satellite PRS locations defined by Zonal Railway as under:-
(a) During first two hours of the opening of PRS counters on the next day for the tickets for the trains whose scheduled departure time is between 1801 hours and 0600 hours.
(b) Upto 4 hours after the scheduled departure of the train during the working hours of PRS counters/current  counters/special counters where cancellation is permitted round the clock on the  tickets for the trains whose scheduled departure time is  between 0601 hours and 1800 hours.
(c) No refund of amount would be given after the above mentioned prescribed time limit. 
 A.Procedure For Cancellation through IRCTC website:   
* A new page will be given on IRCTC website (www.irctc.co.in) without any login for purpose of cancellation of PRS counter tickets.
* Passenger will be asked to enter PNR number & Train number on IRCTC website along with captcha.
* The details entered by passenger shall be validated and an OTP will be sent to the passenger on his mobile no. given at the time of booking the ticket. The OTP received on the mobile will be entered by the passenger in the web page and it will be validated by the system.
*  After receiving the confirmation OTP number from the passenger, full cancellation of PNR will be done and PNR will be marked as Cancelled but not refunded in the system. Seat/berth will be released and would be made available for booking both at PRS & IRCTC Website. Refund amount due will also be displayed to the passenger on the website.
* An SMS will be sent to the passenger with PNR and fare details. Sample format: ”Your ticket has been cancelled. PNR, xxxxxx, Amt,xxxxx. Refund of fare amount shall be collected only at the journey commencing station or nearby satellite PRS locations as per the notified time”.
* All the privilege/duty pass/PTOs/complimentary pass tickets shall be allowed to be cancelled through website or through 139.
* All types of PNRs including i-tickets (after printing) and system tickets booked across counter/post office/YTSK/Go India terminals/Bank terminals etc.’ will be allowed to be  cancelled on website except the following:
(a). Circular Journey tickets and onwards tickets booked against CJT.
(b). Foreign tourists PNRs against which berth allotment has been done
(c). ATAS generated new PNR
(d). Duplicate ticket.
(e). Cluster ticket and pre-bought ticket. 
B. Procedure for Cancellation through 139:                             
Now  Rail Ticket booked through Railway Reservation counter can be cancelled through Railway Enquiry 139.  Service is available on:

(a). 139 IVR with Agent Assistance
(b). 139 SMS Service

(a). Procedure to cancel through 139 IVR

(i). Customer will call on 139 and select 6th Option from IVR main menu.

(ii). IVR will ask whether it is Counter Ticket or E- Ticket. Press 1 for Counter Ticket or Press 2 for E-Ticket.

(iii). In case customer selects E-Ticket option, IVR will play a message “Currently ticket booked through Railway Reservation Counter can be cancelled through 139. Press 8 to go back to main menu”

1.Once customer selects Counter Ticket option, call will be transferred to agent for cancellation.

2.Agent will ask below mentioned information from customer to process the cancellation.

a.PNR Number
b.Train Number
3.Agent will retrieve ticket information from back end and confirm with customer.
4. After ticket details confirmation, agent will click on “Generate OTP” button to generate the OTP. System will validate the calling number of customer with the number mentioned in ticket details at the back end.
5.If mobile number validation fails, agent will advise the customer to call from same number which are mentioned in ticket details. If number is successfully validated, OTP will be delivered on passenger’s mobile number which he would convey to agent.
6.Agent will enter OTP on CRM and will click “Submit” button to process the cancellation. Ticket will be cancelled and refundable amount will be display on agent screen. Agent will communicate the same refundable amount to customer.
7.Customer have to collect the permissible refundable amount across the PRS counter within the prescribed time limit. 
(b) Cancellation through SMS sent to 139:

(i). User has to send PNR Number & Train Number to 139 in below mentioned syntax:

CANCEL<PNR Number><Train Number> to 139

Example: CANCEL 2303529769 12420
          
(ii). User will get below response from 139 after mobile number verification:

“Dear User, We have received cancellation request against PNR number 2303529769, OTP against this request is 123456. To confirm the ticket cancellation send SMS OTP 123456 to 139.

(iii). User has to send given OTP back to 139 for second level of confirmation.

OTP <OTP received on Passenger Mobile Number> to 139

Example: OTP 123456

User will get below response from 139:

“Dear User, Your ticket with PNR number 2303529769 has been cancelled, refundable amount is Rs. ----.”

(iv) Passenger has to collect the permissible refundable amount within prescribed time limit across the PRS counter.

Source:PIBNEWS

Monday, 2 May 2016

19:04

Cancellation of PRS counter tickets through IRCTC website and 139

Cancellation of PRS counter tickets through IRCTC website and 139 

Railway Minister announces two more passenger friendly services namely

(i) Cancellation of PRS counter tickets through IRCTC website and 139 
(ii) Acceptance of International Debit and Credit Cards for payment for e-ticketing through IRCTC website

Working on the fast track to implement Rail Budget Announcements of 2016-17 ranging from improving passenger amenities to infrastructure development, Minister of Railways Shri Suresh Prabhkar Prabhu in a programme held today i.e. 29.04.2016 at Rail Bhawan inaugurated two very important budget announcements of (i) Cancellation of PRS counter tickets through IRCTC website and 139(IVRS & SMS) and (ii) Acceptance of International Debit and Credit Cards for payment for e-ticketing through IRCTC website.  Shri Manoj Sinha, Minister of State for Railway was specially present to grace the occasion.  Chairman, Railway Board, Shri A.K. Mittal, Member Traffic, Railway Board, Shri Mohd. Jamshed and other Board Members were present on the occasion. 
Speaking on the occasion about these services, Shri Suresh Prabhakar Prabhu, said that the Indian Railways is the second largest commercial organization of the world which has lot of challenges before it becomes of world standard. He said that Railways is a big organization and its some areas need complete revamping and  thus multiple strategies need to adopted and implemented to improve in all spheres. He said that Railways income generation and expenditure needs to be accounted closely so that there can be best use of the public money. He said that Railways principal source of revenue is freight and passenger fares which is 2/3 and 1/3 respectively and thus Railways’ development in all respect depends solely on the improvement of its both these services. He said that the service of Cancellation of PRS counter tickets through IRCTC website & 139 and Acceptance of International Debit and Credit Cards for payment for e-ticketing through IRCTC website is a step towards digital technology which will reduce cash handling. He assured more passenger friendly services in the coming time. 

Speaking on the occasion, Minister of State for Railways Shri Manoj Sinha said that development of Railways is not a single-handed task and thus concerted efforts are necessary which railway personnel are doing day and day out. In a very short span of time of around two months, as many as 8 budget announcements have been fully implemented by the Railway Ministry which has been possible by the mechanised system.  
Salient Features Of the Schemes Launched : -

Acceptance of International Debit and Credit Cards for payment for e-ticketing through IRCTC website

Purpose:

ØAt present, only American Express International Credit Cards are accepted at IRCTC portal through American Express (AMEX) Payment Gateway.  Other International Cards are not accepted for payments as on date.

ØIRCTC will now permit other International Credit/Debit Cards issued outside India also for booking of e-tickets through IRCTC website.  These International Credit/Debit Cards will be used for payment through the payment gateway provided by M/s.Atom Technologies.

Conditions:

Ø4% of transaction value (inclusive taxes as applicable) shall be levied for each transaction through the International Credit/Debit Cards. 
ØThis payment option is available only when ticket is booked at least 2 days in advance of journey date.
ØThis payment option is not available for booking of “Tatkal” or “Premium Tatkal” quota tickets.
ØThis payment option is not available for booking of tickets in “Premium trains”.

Process:

ØSelect the “International Cards powered by Atom” payment option present under ‘Payment Gateway/Credit Card’ category at payment page.
ØInput all the mandatory details for payment at the Gateway page, such as Card Number, Name, Expiry, CVV, Bank Name, mobile number, e-mail and address.
ØAfter submission of all the details, ticket will be booked in case of successful payment response received from the Bank/Payment Gateway.

Benefits:

ØAcceptance of all International Credit/Debit Cards will fulfil the longstanding demand of foreign tourists as they will be able to book e-tickets directly and will no longer depend on other Agencies for this purpose. 
Cancellation of PRS counter tickets through
IRCTC website and through 139 (IVRS and SMS)

Purpose:
To facilitate passengers having confirmed PRS counter tickets to cancel the ticket within the permitted time limit under Refund Rule 2015.  PRS counter tickets can be cancelled through:

(i)  IRCTC website (www.irctc.co.in) or

(ii) 139

The permissible refundable amount shall be collected only at the journey commencing station or nearby satellite PRS locations defined by Zonal Railway within the prescribed time limit.

Facility Available only for Fully confirmed system tickets:

· In normal circumstances only and not in case of late running of trains/cancellation of trains etc.,

·Where the mobile number has been given at the time of booking the ticket.

· Upto 4 hours before the scheduled departure of the train.

Collection of Refund Amount

· Refund of fare amount shall be collected only at the journey commencing station or nearby satellite PRS locations defined by Zonal Railway as under:-

(a) During first two hours of the opening of PRS counters on the next day for the tickets for the trains whose scheduled departure time is (i) between 1801 hours and 0600 hours.

(b) Upto 4 hours after the scheduled departure of the train during the working hours of PRS counters/current counters/special counters where cancellation is permitted round the clock on the  tickets for the trains whose scheduled departure time is (i) between 0601 hours and 1800 hours.

(c) No refund of amount would be given after the above mentioned prescribed time limit.

Benefits:

Apart from cancellation across PRS counter, the passengers having confirmed PRS counter ticket can cancel the same within the prescribed time limit as per Refund Rule 2015 as under:-

(i). Through IRCTC website (www.irctc.co.in) (Steps how to cancel confirmed PRS counter ticket is placed at Annexure-I) or

(ii) Through 139 (Steps how to cancel confirmed PRS counter ticket is placed at Annexure-II)

CANCELLATION THROUGH IRCTC WEBSITE:              (Annexure-I)

* A new page will be given on IRCTC website (www.irctc.co.in) without any login ID for purpose of cancellation of PRS counter tickets.

* Passenger will be asked to enter the PNR number & Train number along with captcha.

* The details entered by passenger shall be validated and an OTP will be sent to the passenger to his mobile number given at the time of booking the ticket. The OTP received on the mobile will be entered by the passenger in the web page and it will be validated by the system.

* After receiving the confirmation OTP number from the passenger, full cancellation of PNR will be done and PNR will be marked as Cancelled but not refunded in the system. Seat/berth will be released and would be made available for booking both at PRS & IRCTC Website. Refund amount due will also be displayed to the passenger on the website.

* An SMS will be sent to the passenger with PNR and fare details - ”Your ticket has been cancelled. PNR, xxxxxx, Amt,xxxxx. Refund of fare amount shall be collected only at the journey commencing station or nearby satellite PRS locations as per the notified time”.

* All the Privilege/Duty pass/PTOs/complimentary pass tickets shall be allowed to be cancelled through website or through 139.

* All types of PNRs including i-tickets (after printing) and system tickets booked across counter/post office/YTSK/Go India terminals/Bank terminals etc.’ will be allowed to be  cancelled on website except the following:

(a). Circular Journey tickets and onwards tickets booked against CJT.

(b). Foreign tourists PNRs against which berth allotment has been done

(c). ATAS generated new PNR

(d). Duplicate ticket.

(e). Cluster ticket and pre-bought ticket. 

CANCELLATION THROUGH 139:                                 (Annexure-II)

Rail Ticket booked through Railway Reservation counter can be cancelled through Railway Enquiry 139.  Service will be available on 139:

(a).  IVR with Agent Assistance
(b). SMS Service

(a). Cancel through 139 using IVR(Agent Assistance)

(i). Customer will call on 139 and select Option ‘6’ from IVR main menu.

(ii). IVR will ask whether it is Counter Ticket or E- Ticket. Press 1 for Counter Ticket or Press 2 for E-Ticket.

(iii). In case customer selects E-Ticket option, IVR will play a message “Currently ticket booked through Railway Reservation Counter only can be cancelled through 139. Press 8 to go back to main menu”

1.Once customer selects Counter Ticket option, call will be transferred to agent for cancellation.

2 Agent will ask the following information from customer to process the cancellation.

a. PNR Number

b.Train Number

3.Agent will retrieve ticket information from the server and confirm it with the customer.

4.After ticket details confirmation, agent will click on “Generate OTP” button to generate the OTP. System will validate the calling number of customer with the number mentioned in ticket details from the system.

5.If mobile number validation fails, agent will advise the customer to call from the same number mentioned at the time of booking the ticket. If number is successfully validated, OTP will be delivered on passenger’s mobile number which he would convey to agent.

6.Agent will enter OTP on CRM and will click “Submit” button to process the cancellation. Ticket will be cancelled and refundable amount will be display on agent screen. Agent will communicate the same refundable amount to customer.

7. Customer has to collect the permissible refundable amount across the PRS counter within the prescribed time limit.

(b) Cancellation through SMS to 139:

(i). User has to send PNR Number & Train Number to 139 in the syntax given below:

CANCEL<PNR Number><Train Number> to 139

Example: CANCEL 2303529769 12420
           
(ii). User will get below response from 139 after mobile number verification:

“Dear User, We have received cancellation request against PNR number 2303529769, OTP against this request is 123456. To confirm ticket cancellation send SMS OTP 123456 to 139.

(iii). User has to send OTP number received back to 139 for second level of confirmation.

OTP <OTP received on Passenger Mobile Number> to 139

Example: OTP 123456

User will get below response from 139:

“Dear User, Your ticket with PNR number 2303529769 has been cancelled, refundable amount is Rs. ----.”

(iv) Passenger has to collect the permissible refundable amount within prescribed time limit across the PRS counter.

Source:PIBNEWS

Monday, 3 August 2015

07:42

Forced to have Biometric Aadhaar? File an affidavit in Supreme Court before by 3rd August to get relief

Forced to have Biometric Aadhaar? File an affidavit in Supreme Court before by 3rd August to get relief

Forced to have Biometric Aadhaar? File an affidavit in Supreme Court before by 3rd August to get relief

Court wants specific instances of violations of its order

Biometric profiling promotes genetically determined caste system

1st August, 2015: As per Supreme Court’s website the case against biometric aadhaar number is “Likely to be Listed on: 04/08/2015”. Earlier, on 30th July, 2015, the Court said that after hearing the whole matter if it found reasons they would give whatever order was necessary. The judges were concerned about denial of any service to any Indian resident because they did not have an aadhaar and asked for specific instances of violations of is orders. It wanted affidavit stating the same to enable it to pass orders in this regard.

Gopal Subramanian, Senior Advocate for the petitioner seeking scrapping of 12 digit biometric aadhaar number project concluded his arguments raising the issue of governments and their institutions violating Supreme Court’s orders. He underlined the issue of inter connectivity of various databases and seeding of aadhaar into all the databases. The counsel sought enforcement of court’s orders and sought immediate protection of all the children from biometric profiling. From Government’s side Additional Solicitor General of India, Pinky Anand apparently misinformed the Supreme Court that there is no interconnectivity between biometric aadhaar and other programs and databases of the government contrary to documentary evidence which were shown to the court. 

Apparently, applauding herself, she was heard telling the Senior Advocate that he did not get any desired interim relief not realizing that the court made it explicitly apparent that their reiteration of the previous orders even in the face of violations hasn’t been sufficient

Towards the end of the hearing on 30th July, Shyam Diwan, Senior Advocate representing Justice K S Puttaswamy (Retd) appeared and supported Subramanian’s contention against seeding of aadhaar with other databases such as electoral database. He asked the court time to argue the matter on Tuesday, 4th August, 2015.    

There is documentary evidence to suggest that a situation is emerging where if the pre-existing databases like electoral database, census and other databases which are under preparation are converged at the behest of unaccountable and undemocratic financial institutions and biometric surveillance technology companies. The court is yet to take cognizance of it although future heads of states, prime ministers, legislators, law enforcers, military and security personnel are being made transparent to transnational powers without factoring in its far reaching security implications for decades and centuries to come. 

The collection of biometric data, personal sensitive information which is deemed “asset” is illegal and mandatory requirement for aadhaar in manifest contempt Supreme Court’s repeated orders during 23rd September, 2013 till 16th March, 2015. When confronted with such gross wrongful acts, adopting the posture of “offense is the best defence”, in a stark case of misrepresentation of relevant precedents, Attorney-General Mukul Rohatgi orally submitted in the biometric aadhaar case in the Supreme Court that right to privacy is not a fundamental right. 

During the hearing Subramanian contended that right to privacy is an inalienable birth right and natural right during the pre-lunch hearing. In fact he argued, birth itself is a gift of privacy.

The fact remains aadhaar based on indiscriminate biometric profiling is an assault on right to privacy.  
Notably, Unique Identification Authority of India (UIDAI) had set up a Biometrics Standards Committee which revealed that 'the biometrics will be captured for authentication by government departments and commercial organisations at the time of service delivery.' The commercial organisation mentioned herein is not defined. Notably, Biometrics Standards Committee had categorically stated that UID/aadhaar’s is meant only for “civilian application” but the order on aadhaar enabled biometric attendance system has been extended to defence employees as well. The fact remains UID was first adopted by USA’s Department of Defence, later by NATO. It has subsequently been pushed through World Bank’s eTransform Initiative in partnership with France, South Korea, Gemalto, IBM, L1, Microsoft, Intel and Pfizer. Some of them have signed agreements with UIDAI. This constitutes not only a threat to privacy but also to national security.  

Citizens Forum for Civil Liberties (CFCL) which has been opposing biometric enrollment, profiling, databasing and surveillance through aadhaar like schemes since 2010 appeals to fellow citizens to send information about specific instances wherein they were denied services in the absence of aadhaar or they were compelled to enroll for aadhaar. This is urgently required by to be filed in the court as an affidavit. If such facts can be shared, lawyers representing the petitioners can prepare it as an affidavit. CFCL had appeared before the Parliamentary Standing Committee on Finance that trashed the National Identification Authority of India Bill, 2010 that wished legalise UIDAI and aadhaar through an ex post facto law in order to escape adverse judicial action. Notably, the Bill did not define biometric data which as per Information Technology Act includes DNA data. Government’s Centre for DNA Fingerprinting & Diagnostics (CDFD) is seeking caste data as well paving the path of genetic determinism. Such projects have been abandoned in UK, Australia, China, France, USA, Philippines and other countries. CFCL attended the hearing in the Supreme Court on 29th and 30th July, 2015 and has been following the case since 2012 when the case against aadhaar was first filed.  

CFCL seeks attention of fellow citizens who want to say that they enrolled for 12 digit biometric aadhaar number because of a threat of discontinuance of a service, they too should share their formal statements in this regard. It could be quite useful. They could also make statements asking that their number be deleted from the aadhaar database called Central Identities Data Repository (CIDR) because they never wanted to be there in the first place. Such statements will illustrate how the aadhaar database was and is being constructed through coercion and not through consent or voluntarily. It will underline the absence of free informed consent. The cases of specific instances can be communicated to Email-1715krishna@gmail.com

(Aadhaar authentication is the process wherein aadhaar number, along with other attributes (demographic and/or biometrics and/or One Time PIN [OTP]) is submitted to UIDAI’s CIDR) for verification. Biometrics is a method by which a person's authentication information is generated by digitizing measurements of a physiological or behavioral characteristic. Biometric authentication verifies user's claimed identity by comparing an encoded value with a stored value of the concerned biometric characteristic.) Scientific studies have established that this technology is inherently fallible. The uniqueness and permanence of measurable biological material which is the very basis of aadhaar is a admittedly only a postulate.     

Given the fact that hearing is underway since 21st July, all eyes are on the three judge bench to set matters right by ensuring that its orders are complied with before addressing issues of constitutionality. In a situation no one has been held accountable for violating court’s previous orders on mandatororiness of aadhaar wherein almost every government entity has deliberately chosen not to comply with it, how can court be convinced that its verdict on the constitutionality of biometric data collection and aadhaar will be complied with?  


Sunday, 12 July 2015

19:27

To avoid fraudulent transactions - IRCTC asks 26 banks to put OTP systems in place

To avoid fraudulent transactions -IRCTC asks 26 banks to put OTP systems in place 

NEW DELHI, JULY 10:  
Concerned over people not getting One Time Passwords (OTP) from several banks while booking train tickets on its portal, Indian Railway Catering and Tourism Corporation (IRCTC) has proposed that banks should take corrective action by August 15 to ensure smooth e-ticket transactions.

IRCTC has tied up with 50 banks for payments for e-ticket transactions, but only 24 of these banks have an OTP system, while the remaining 26 are yet to introduce it.

“We recently held a meeting with the officials of these banks to discuss the issue. We have now set August 15 as the deadline for the banks to issue OTPs to passengers who book tickets on our portal,” said IRCTC Chairman and Managing Director AK Manocha.

IRCTC, a ‘mini Ratna’ PSU of the Indian Railways, has been receiving complaints not only from customers but also from the Crime Branch regarding fraudulent transactions carried out on its digital portal.

All such banks which are yet to provide a hassle-free OTP system, have been intimated by e-mails and letters to take corrective measures before the expiry of the deadline, he added.

M. Srinivas MS, Addl GM (Software), IRCTC, said the e-ticketing portal has arrangements for transactions with 50 banks — 28 for Net banking, six for Payment Gateways (PGs), 10 for Debit Card and for for Cash Card, while one each is EMI-based and an IRCTC Prepaid Card. All the banks collect service charges for e-ticket transactions.

“Most of the banks/PGs/Cash Cards/EMI-based cards have the OTP facility for online transactions. Hence, it is imperative for them to implement it for all IRCTC transactions, including e-ticketing and online shopping,” he said, adding: “To avoid fraudulent transactions, we need to implement OTP for all transactions on our website. There should be a uniform policy.”

“This also makes a strong case for banks to introduce the OTP system at the earliest,” he said, adding: “This is also in consonance with the RBI guidelines.”

“The universal application of OTP is unlikely to have an adverse effect on the IRCTC’s Passenger Reservation System (PRS). On the other hand, touting activities such as cornering of e-tickets and use of automated tools for booking e-tickets will be restricted,” he said.

Source :The Hindu-Business Line

Saturday, 30 May 2015

19:13

Now Book Railway Reservation through Simple SMS! – an IRCTC/CRIS initiative

Now Book Railway Reservation through Simple SMS! – an IRCTC/CRIS initiative

A user’s guide, comparisons and limitations of the railway’s latest SMS based ticketing service targeting the mobile phone population

Indian Railways now provides enough options for you to avoid the queue at the booking counter. The latest is the SMS ticketing service which targets the 80 percent mobile phone population in India.

Railways has launched the service to book tickets through SMS on July 1. You do not need to download any app and do not even need a phone with internet connection. This is a smart move because only less than 5 percent of India owns a smart phone among the 80 percent who own mobile phones in India.

As with any new service, there are many questions and apprehensions regarding the service; there are a few pointers hence on how to book tickets using the SMS ticketing method.

There are two numbers through which people could book tickets through SMS: 139 and 5676714

Booking through 139

This is a simple process and involves two steps, sending the travel information (date of journey, number of passengers, train number) and getting a transaction id and paying for the ticket. Before getting on to booking your ticket with 139 on SMS, you need the following essentials:

An IRCTC account for which you have to register at www.irctc.in

A mobile number registered both with your bank and IRCTC. A registered mobile number is the one in the records with your bank and can also be used for your banking needs. This same number should be in the records of IRCTC else the SMS ticketing will return an error.
A four-digit Mobile Money Identifier (MMID) code needed for the payment process. To register your bank account for MMID, choose your bank from a list <hyperlink ‘list’ to http://www.npci.org.in/bankmember.aspx> of 26 banks which offer this service.
You can click on the bank in the list which will direct you to bank site which explains the procedure for availing an MMID. For most banks, all one has to do is send one’s MMID followed by the last four digits of your account number from a registered account number to this number. The MMID is sent almost instantly.

Once armed with an IRCTC account, MMID and a registered mobile number, you are ready to book your ticket.

To start, SMS, BOOK <TravelDate(DDMM)> (upto 6 passengers) to 139 to book your ticket.

You will receive a message in the following format:

Transaction id, Ticket Amount, Service Charges, Total Amount Seat status. For Payment: SMS PAY IMPS IRCTCUserID to 139

Decoding the above message:

The customer will get a message with a unique transaction id of seven digits, the amount of the ticket, added service charge, total amount and the status of availability of seats. For payment, the format for SMS code to be sent to 139 will be as follows:

PAY IMPS IRCTCUserID

This where you need to get an OTP. OTP is one-time password provided by the banks for safe banking. Different banks have different procedures for OTP. For example, with ICICI Bank it can be requested by sending ‘OTP’ from a registered mobile number to a specific number provided by ICICI Bank. You can also request it on your registered email id.

Where TID is Transaction id.

IMPS is used when you want to use the mobile payment gateway to pay for the ticket.

OTP or one-time password

IRCTC User Id is your IRCTC user name.

Once your details are verified, your ticket will be booked and you will get a congratulatory message about your ticket booking.

Tickets can be cancelled by sending CAN followed by PNR number and IRCTC user ID to 139. This is for full cancellation. For partial cancellation, the customer needs to send CAN followed by PNR number, IRCTC user ID and passenger name and number.

Booking through 5676714

This method is a little different method of booking tickets. For this method too, the customer would need a mobile number registered with IRCTC and his/her bank account. Apart from IMPS, this also provides the facility to pay by ‘mWallet’ which is a mobile payment platform where payments can be made from an existing account known as ‘Zipcash’.

To register on ‘Zipcash’, all a customer needs to do is send ZIP to 56767 after which a login name and PIN number will be sent to the mobile phone number. You can recharge your Zipcash account online at https://www.zipcash.in/User/commands.html and pay through that when you book your ticket.

To start with the process, SMS START IRCTC user id to 5676714. This message again should be sent from a registered mobile number.

As a reply, the customer will receive the format for sending the SMS along with instructions for booking the ticket. One can get further clarifications by sending HELP to 56767.

The format is as follows:

BOOK Date of journey in DD/MM/YY format, Train number, class, passenger name, age, gender. This is valid for only four passengers.

If all the fields are entered correctly, the customer will receive the following reply:

As mentioned above, payment can be made through IMPS, which is the same as the payment method when ticket is booked through 139 or through MPAY. MPAY is the mobile wallet application through which payments can be made using Zipcash.

For payment, the following SMS needs to be sent to 5676714:

For IMPS method: Pay IMPS

For MPAY method: Pay MPAY

Instructions in both cases would be sent as a reply to the customer. In case of IMPS, customer will have to proceed with MMID and OTP received from the bank to complete the transaction, just as when using 139. Money would be deducted in one step in case of MPAY system where the customers use Zipcash to pay for the ticket.

Limitations

While both the methods provide an easy way to book tickets, you cannot book tickets under any quota and not between 8am and 12am. Everything is in English, which is again a limitation as the target population of mobile owners is not all English-speaking. Both the payment options need you to be under the umbrella of banked population which is also not true of all the people this service is targeting. Hopefully, such shortcomings will be taken care of once the system starts running and changes are made accordingly.

Comparison

In booking with both 139 and 5676714, the 139 method looked easier as it was just a two-step process. In booking with 5676714, the payment step was further divided into two more steps which looked complicated when compared with 139. Of course, 5676714 gives an option to book using Zipcash which will be an easier method for those who already have Zipcash accounts for making other payments. 139 also allows you to book tickets for six passengers in one go while 5676714 allows for only four.

Saturday, 2 May 2015

18:46

E-CATERING SERVICES OF IRCTC AVAILABLE IN 14 CENTRAL RAILWAY TRAINS

2015/4/26
30-04-2015

E-CATERING SERVICES OF IRCTC AVAILABLE IN 14 CENTRAL RAILWAY TRAINS

As a part of Railways’ endeavour to offer wide variety to passengers to choose from, IRCTC has started e-catering services on 138 trains out of 143 trains approved by Railway Board.  Out of 138 trains, 14 trains are originating or terminating on Central Railway.  The list of trains is given below: 

12201/12202 Lokmanya Tilak Terminus-Kochuveli Garib Rath Express

12187/12188 Jabalpur-Chhatrapati Shivaji Terminus Mumbai Garib Rath Express

11035/11036 Dadar-Mysore Sharavati Express

11057/11058 Lokmanya Tilak Terminus-Amritsar Express

22629/22630 Dadar-Tirunelveli Express

15017/15018 Lokmanya Tilak Terminus-Gorakhpur Express via Allahabad

15029/15030 Pune-Gorakhpur Express 

Recently delivering of pizzas has also been introduced at 12 stations initially, which has now been extended to 29 more stations including  CST Mumbai, Nasik Road on CENTRAL RAILWAY and Mumbai Central on WESTER RAILWAY. 

Any passenger having valid confirmed reservation ticket may book the meal through website as well the phone. The trains in which e-catering services are available are also uploaded for information of the passengers. 

THE PROCESS OF BOOKING IS AS UNDER:

Passenger will enter the PNR. Stations list shall appear/display in drop down menu. Passenger may choose the station he/she wishes to book meal o­n. After which, vendor menu will open along with item prices.

Passenger may choose the vendor and the meals to be booked. Prices of meal will be displayed with the meals.

On confirmation of booking, e-payment for the transaction is to be made.

On completion of transaction, SMS and email shall be generated and sent to the customer as well as the service provider.

The SMS and email shall have the details of the order. The SMS content to passenger shall have an OTP (One Time Password) which will be used for verification by the service provider on the mobile application at the time of delivery of meal.

In addition to the above SMS and email at the time of booking of meal, SMS and email shall again be forwarded to the passenger 02 hours before the scheduled delivery time at the station for convenience of customer. 

Passengers with wait listed ticket in the select trains can book meal through e-catering on phone & SMS o­nly at 

Toll-free number -1800-1034-139 & 0120-4383892-99 (Toll) and SMS MEAL to 139. 

For further details visit www.ecatering.irctc.co.in.