No change in the rule related to booking of tickets for Children travelling in train

No change in the rule related to booking of tickets for Children travelling in train It is optional for passengers to buy ticket & book berth for children below 5 years

Free travel is allowed for children below 5 years, if no berth is booked

Posted On: 17 AUG 2022 2:02PM by PIB Delhi

There have been some recent media reports that claim that Indian Railways has changed the rule with regards to booking of tickets for Children travelling in the train. These reports claim that now children between the age of one to four years will have to get a ticket for traveling in the train.

These news items and media reports are misleading. It is informed that Indian Railways has not introduced any changes with regards to booking of tickets for children travelling in the train. On the demand of the passengers, an option has been given to them to buy a ticket and book a berth for their under 5 year old child if they want. And if they don’t want a separate berth, then it is free, same like it used to be earlier.

A Circular dated 06.03.2020 of Ministry of Railways states that Children under five years of age shall be carried free. However, separate berth or seat(in chair car) shall not be given. Therefore purchase of any ticket is not required provided separate berth is not claimed. However, if berth/seat shall be sought on voluntary basis for children of age below 5 years then full adult fare shall be charged.

Source:PIB NEWS

Refund of Fare For Cancelled Trains,Time Limit Extended for Nine Months From the Date of Journey (21.03.2020 to 31.07.2020)

Ministry of Railways

Ministry of Railways extends time limit beyond six months for cancellation of PRS counter tickets and refund of fare across reservation counters for the journey period 21.03.2020 to 31.07.2020.

This is applicable only for cancelled regular time tabled trains

Posted On: 07 JAN 2021 3:28PM by PIB Delhi

Ministry of Railways has decided to extend the time limit beyond six months and upto nine months from the date of journey for cancellation of PRS counter tickets and refund of fare across reservation counters for the journey period 21.03.2020 to 31.07.2020. It is applicable only for regular time tabled trains cancelled by Railways. In case of ticket cancelled through 139 or through IRCTC website, the time limit for surrendering of such ticket for the above mentioned period across reservation counter upto nine months from the date of journey.

After lapse of six months from the date of journey, many passengers may have deposited the tickets to Claims Office of Zonal Railways through TDR or through general application along with original tickets, full refund of fare on such PRS counter tickets shall also be allowed for such passengers.

Earlier, comprehensive guidelines for cancellation of tickets and refund of fare, due to COVID-19 situation have been issued. As per instruction for trains cancelled by Railways, relaxation has been given for submission of PRS counter tickets upto six months from the date of journey (instead of 3 days excluding day to journey) and in case the PRS counter tickets cancelled through 139 or through the website of IRCTC, refund across the counter upto six months from the date of journey.

Source:PIBNEWS

Passengers Reservation Confirmation Message From IRCTC Website -Clarification

No.229/2020-21

05-10-2020

Chennai

Language is an option in E- Ticketing    

There were tweets forwarded by some alleging that a train passenger received message pertaining to ticket reservation in Hindi apparently causing inconvenience in understanding its content.

In this regard it is clarified that while registering the details under the section titled ‘profile’ in the IRCTC website, o­ne needs to indicate the preferred language -  either English or Hindi, to enable receipt of ticket related messages in the language of o­ne’s preference. In the instant case, in the profile of the person o­n whose ID the said ticket was booked, the preferred language was indicated as Hindi. This was the reason why the system generated message was sent in Hindi, which was the preferred language.

Passengers are requested to kindly choose the correct language option while registering their profile in the IRCTC website for booking e-tickets.

Source:Southern Railway