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Showing posts with label NTES. Show all posts
Showing posts with label NTES. Show all posts

Thursday, 31 December 2020

11:14

Howrah-Ernakulam Special Train to Continue up to March 2021

 Howrah-Ernakulam Special Train to Continue up to March 2021

29-12-2020

SOUTH EASTERN RAILWAY PRESS RELEASE

HOWRAH-ERNAKULAM SPECIAL TO CONTINUE UPTO MARCH 2021

Kolkata, 29th December 2020:

   South Eastern Railway, after considering the huge rush of passengers and after partial modification, has decided to continue the running of 02877/02878 Howrah-Ernakulam-Howrah Special upto March 2021. The details of revised programme of run of Howrah-Ernakulam-Howrah Special are given as under:-

  • 02877 Howrah-Ernakulam Special will leave Howrah every Saturday during the period from 02.01.2021 to 27.03.2021. The train leaving Howrah at 14.25 hrs. will reach Ernakulam at 03.30 hrs. o­n third day.
  • 02878 Ernakulam-Howrah Special will leave Ernakulam every Monday during the period from 04.01.2021 to 29.03.2021. The train leaving Ernakulam at 23.25 hrs. will arrive Howrah at 14.05 hrs o­n third day.

Passengers are requested to kindly converse with NTES (National Train Enquiry System) App for update, intersectional stoppages and timings of train services before undertaking journey. Passengers are also requested to strictly follow all the safety protocols before and during journey in the wake of COVID-19 Pandemic.

Source:South Eastern Railway

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Friday, 18 March 2016

21:58

TRACK YOUR TRAIN’S PLATFORM USING 139 OR NTES APP AT CHENNAI CENTRAL

619/2015-16
18-03-2016
CHENNAI
TRACK YOUR TRAIN’S PLATFORM USING 139 OR NTES APP AT CHENNAI CENTRAL

YET ANOTHER INITIATIVE BY SOUTHERN RAILWAY FOR PASSENGER CONVENIENCE

Southern Railway has made arrangements for passengers boarding and alighting at Chennai Central railway station to get information regarding the Platform Number o­n which their train will be received or dispatched.Platform allocation at Chennai Central has been linked to both 139 and the NTES app.This facility will be enabled at all major stations in a phased manner.

Platform allocation as well as information regarding expected arrival and scheduled departure of trains is available through the NTES app and from 139.The NTES app is a free app which has been developed by the Centre for Railway Information System (CRIS) for Indian Railways.This app can be downloaded o­n any Windows, Android or i-phones through Play Store or the i-Tunes app Store and will also give information regarding cancelled, rescheduled or diverted trains.

Through 139, passengers can receive their PNR status as well as information regarding time of arrival and departure of all trains including Platform Number allocation by sending an SMS.

For information regarding arrival/departure time and Platform Number, the customer should send SMS to 139 as given: AD spaceTrain Number space STD Code of station/city.For instance, type AD 12607 044 and send to 139.

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Sunday, 30 August 2015

11:02

USER-FRIENDLY INFORMATIVE MOBILE APP OF NATIONAL TRAIN ENQUIRY SYSTEM (NTES) ON ANDROID PLATFORM & WINDOWS PLATFORM GARNERS MORE NUMBER OF USERS

29-08-2015

USER-FRIENDLY INFORMATIVE MOBILE APP OF NATIONAL TRAIN ENQUIRY SYSTEM (NTES) ON ANDROID PLATFORM & WINDOWS PLATFORM GARNERS MORE NUMBER OF USERS

SPOT YOUR TRAIN, VIEW DISPLAY BOARDS AT STATIONS, VIEW TRAIN SCHEDULE, TRAINS BETWEEN STATIONS, CANCELLED, RESCHEDULED OR DIVERTED TRAINS
THROUGH NTES MOBILE APP &WEBSITE

A vital area of Customer Service, Train Enquiry on Indian Railways has undergone transformative changes over the years providing 24X7 Services integrating real-time changes in train arrival/departure through centralized National Train Enquiry System. For greater convenience to rail passengers, the NTES has also been launched on Android platform and Window platform for train enquiry since September 2013 and has steadily found popularity as an important value-addition by a growing number of users.

The NTES on the website as well as on the App interface provides myriad features relating to train running and train services related information; some of the features are:
Spot Your Train-This query offers information about a train. Current running status, expected time of arrival/expected time of departure (ETA/ETD) at the queried station can be easily known through this query.

Live Station- This query has been given to replicate the display boards at station. one can see the trains expected to arrive/depart at any station in next 2 or 4 hours etc.

Train Schedule: This provides complete schedule of a train with all public stoppages enroute and schedule arrival/departure at the station, distance and day count.

Trains between Stations-A very valuable query covering all trains defined on Indian Railways. one can find out the list of all types of trains available between any two stations.

Cancelled Trains: This query displays all trains marked as cancelled on Indian Railways. The option displays trains which are cancelled through entire route as well as train which are cancelled o­n partial route.

Rescheduled Trains: This query displays all trains marked as rescheduled on Indian Railways. The option displays rescheduled train timings.

Diverted Trains: This query displays all trains marked as diverted on Indian Railways with route details.

The train enquiry system is presently available o­n a wide array of interfaces viz. nationwide unique rail enquiry number 139, website(www.trainenquiry.com), mobile interfaces, Touch Screens, Through Customer Support Enquiry and at Display Boards on stations
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Saturday, 2 May 2015

19:35

Now, Indian Railways officials who ‘fudge’ train status data to pay ticket refunds

Now, Indian Railways officials who ‘fudge’ train status data to pay ticket refunds

In a new policy directive issued to zonal railways, officials found fudging data on train punctuality will now pay from their salaries if Indian Railways has to give refunds to passengers thanks to trains being late by over three hours.

The Indian Railway Ministry seeks to weed out the menace of “wrong reporting” of punctuality data in an attempt to paint a rosy picture of train performance in the system. The move will come into effect from June 1, sources confirmed. An order to this effect was issued this week.

As per rules, if a train reaches a station late by over three hours, or its departure is delayed by over three hours, passengers can claim a full refund without traveling. Policymakers decided that simply fudging punctuality data to show that a train is running on time does not insulate the transporter from refunds.

Officials in the traffic control offices, who physically log the running of trains and update the National Train Enquiry System (NTES) — the time-keeper for punctuality in real time; accessible to the public – have been found to be doctoring data.

Now, the Ministry order says that if a passenger gets refunds based on the NTES timings, and upon investigations it is found the data was incorrect, the money will go straight out of the pockets of the officials concerned.

The strong, and potentially unpopular decision, seeks to be a deterrent against data-fudging. Before starting the new system, Railways will hold counselling sessions for its officials and monitor operations for May.

Source : The Financial Express.
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