29-08-2015
USER-FRIENDLY INFORMATIVE MOBILE APP OF NATIONAL TRAIN ENQUIRY SYSTEM (NTES) ON ANDROID PLATFORM & WINDOWS PLATFORM GARNERS MORE NUMBER OF USERS
SPOT YOUR TRAIN, VIEW DISPLAY BOARDS AT STATIONS, VIEW TRAIN SCHEDULE, TRAINS BETWEEN STATIONS, CANCELLED, RESCHEDULED OR DIVERTED TRAINS
THROUGH NTES MOBILE APP &WEBSITE
A vital area of Customer Service, Train Enquiry on Indian Railways has undergone transformative changes over the years providing 24X7 Services integrating real-time changes in train arrival/departure through centralized National Train Enquiry System. For greater convenience to rail passengers, the NTES has also been launched on Android platform and Window platform for train enquiry since September 2013 and has steadily found popularity as an important value-addition by a growing number of users.
The NTES on the website as well as on the App interface provides myriad features relating to train running and train services related information; some of the features are:
Spot Your Train-This query offers information about a train. Current running status, expected time of arrival/expected time of departure (ETA/ETD) at the queried station can be easily known through this query.
Live Station- This query has been given to replicate the display boards at station. one can see the trains expected to arrive/depart at any station in next 2 or 4 hours etc.
Train Schedule: This provides complete schedule of a train with all public stoppages enroute and schedule arrival/departure at the station, distance and day count.
Trains between Stations-A very valuable query covering all trains defined on Indian Railways. one can find out the list of all types of trains available between any two stations.
Cancelled Trains: This query displays all trains marked as cancelled on Indian Railways. The option displays trains which are cancelled through entire route as well as train which are cancelled on partial route.
Rescheduled Trains: This query displays all trains marked as rescheduled on Indian Railways. The option displays rescheduled train timings.
Diverted Trains: This query displays all trains marked as diverted on Indian Railways with route details.
The train enquiry system is presently available on a wide array of interfaces viz. nationwide unique rail enquiry number 139, website(www.trainenquiry.com), mobile interfaces, Touch Screens, Through Customer Support Enquiry and at Display Boards on stations
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