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Showing posts with label identity card. Show all posts
Showing posts with label identity card. Show all posts

Saturday, 20 February 2021

16:51

Students Permitted to travel in Chennai Suburban Network From 15.02.2021

 Students Permitted to travel in Chennai Suburban Network From 15.02.2021

462/2020-21

13-02-2021

Chennai

Students permitted to travel in Chennai Suburban Network

In view of popular demand, Students will be permitted to travel in Chennai Suburban train services effective from 15th February, 2021.  Students, both male and female, will be allowed to travel throughout the day including peak hours in Chennai suburban trains. 

Students are required to carry valid Photo Identity Card issued by their educational institution and produce the same at ticket booking counters while purchasing tickets or passes.  The ID card should also be produced along with ticket/pass during journey for verification by Ticket examiner.

Students are requested to strictly adhere to all the COVID standard safety protocols such as wearing of masks and social distancing.  

In view of COVID pandemic situation, Southern Railway has been permitting various categories of passengers in a phased manner in Chennai Suburban services.  It may be noted that all women passengers have already been allowed to travel in Chennai Suburban train services throughout the day without time restrictions.

Source:Southern Railway

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Tuesday, 27 March 2018

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Saturday, 10 March 2018

08:23

'Divyang' (Differently -Abled)Passengers Help Line Numbers

'Divyang' (Differently -Abled)Passengers Help Line Numbers
No.818/2017-18
08-03-2018
CHENNAI

AMENITIES FOR DIVYANG (DIFFERENTLY-ABLED) PASSENGERS IN RAILWAY STATIONS OF CHENNAI DIVISION                                                                                    
Standard facilities have been provided for the ‘Divyang’ (Differently-abled) passengers in 14 railway stations over Chennai Division of Southern Railway.The facilities provided in the railway stations include standard ramps, parking facilities, non-slippery walkways, signages, help booths, water taps and toilets in ground floor, wheel chairs, etc.
Facilities for differently-abled passengers will be provided at 70 more railway stations in Chennai Division.Tender for execution of these works at a cost of Rs.3.80 crores will be floated in the 3rd week of March, 2018.
To help the differently-abled passengers move with ease within the railway station, battery operated cars have been provided in Chennai Central and Chennai Egmore railway stations.The scope for providing this facility at Tambaram railway station is being examined.
Furthermore, 12,735 differently-abled persons have been issued ID cards upto January, 2018.These ID cards will help them enjoy the many privileges that railways offer.
A 24x7 Helpline Number 044-25354457, that will function round the clock, has been opened in Chennai Division.RPF Helpline Number 182 can be utilised in case of difficulties in accommodation earmarked for differently-abled passengers.
39 lifts have been provided in 20 railway stations over Chennai Division.Works for provision of 3 lifts are in progress in 2 railway stations.





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Tuesday, 6 June 2017

08:24

ACCEPTING OF E-AADHAAR AS PRESCRIBED PROOF OF IDENTITY FOR RESERVED JOURNEY

ACCEPTING OF E-AADHAAR AS PRESCRIBED PROOF OF IDENTITY FOR RESERVED JOURNEY
2017/06
02-06-2017
Mumbai

ACCEPTING OF E-AADHAAR AS PRESCRIBED PROOF OF IDENTITY FOR RESERVED JOURNEY
Ministry of Railways has decided to incorporate downloaded Aadhaar (e-Aadhaar) as prescribed proof of identity at par with printed Aadhaar card as mentioned in the list of prescribed proofs of identity which are valid for undertaking journey in trains in reserved class. Railway passengers may carry anyone of the below identity proof while travelling in reserved class coaches :

1.Voter Photo Identity Card issued by Election Commission of India

2.Passport

3.PAN Card issued by Income Tax Department

4.Driving Licence issued by RTO

5.Photo Identity Card having serial number issued by Central/State Government.

6.Student Identity Card with photograph issued by recognized School/College for their Students.

7.Nationalised Bank Passbook with Photograph

8.Credit Cards issued by Banks with laminated photograph

9.Printed unique identification card "Aadhaar" or downloaded Aadhaar (e-Aadhaar).

10.   Ration Card with photograph of passenger travelling

Source:WR 
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Friday, 26 May 2017

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Thursday, 11 May 2017

07:59

ISSUE OF ID CARDS TO FACILITATE ONLINE RESERVATION FOR DIFFERENTLY ABLED PERSONS

ISSUE OF ID CARDS TO FACILITATE ONLINE RESERVATION FOR DIFFERENTLY ABLED PERSONS
76/2017-18
10-05-2017
CHENNAI

ISSUE OF ID CARDS TO FACILITATE ONLINE RESERVATION FOR DIFFERENTLY ABLED PERSONS

Railways have asked differently-abled concession certificate holders to collect the Identity Cards that facilitate o­nline reservation with concession. Those who had applied and had not collected the ID cards have been requested over phone no. provided by them to collect the same. As of now, the Identity Card nos. upto 09800 are ready but not collected. The applicants may contract the Office ofthe Senior Divisional Commercial Manager, IVth Floor, Western Wing, Moore Market Complex, Southern Railway, Chennai-3 and collect the same. Those who had applied at Katpadi and Jolarpettai may contact the Station Manager of the respective stations and collect the Identity Cards.

Source:SR
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Wednesday, 8 March 2017

08:08

ID Proof:Carrying of Identity Proof by Defence Personnel during Train Journey

ID Proof:Carrying of Identity Proof by Defence Personnel during Train Journey
No.853/2016-17
07-03-2017
Secunderabad
ID Proof:Carrying of Identity Proof by Defence Personnel during Train Journey

Defence Personnel travelling o­n Military Warrant should carry their Original Identity Cards issued by the Defence Department during their journey. Similarly, the family members of the defence officials booked and travelling o­n warrant should carry their Medical Card or Family Identity Card issued by Ministry of Defence.
Instances of misuse of Military Warrant have been brought to the notice of Railways, where some civilians were found travelling o­n the authority of military warrant. Accordingly, the matter has been reviewed and it has been decided that passengers booked on a military warrant should carry their Original Identity Cards issued by the Defence departments during their journey.
Similarly, the family members of the defence officials booked and travelling o­n warrant should carry their Medical Card or Family Identity Card issued by Ministry of Defence failing which they will be considered as travelling without ticket and charged accordingly.

Source:SCR
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Monday, 2 January 2017

07:53

Open NPS a/c via Aadhaar, avoid form

Open NPS a/c via Aadhaar, avoid form

New Delhi: Simplifying the process, pension fund regulator PFRDA has dispensed with the requirement of submission of physical application form for opening an NPS account if done through Aadhaar verification and e-signature. Pension Fund Regulatory and Development Authority (PFRDA), in October 2013, had allowed acceptance of e-KYC as a valid process for ‘Know Your Customer’ verification in addition to the other permitted documents of identity and address. PTI

Source:Tribune News
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Wednesday, 17 August 2016

20:25

Railways to give MPs unique identity for ticket bookings

Railways to give MPs unique identity for ticket bookings
All MPs and former MPs will soon be given a unique identity to help them book train tickets and end any "misuse" in multiple bookings, Railway Minister Suresh Prabhu said on Wednesday.
Prabhu said in Lok Sabha it was a fact that a Member of Parliament can at the same time make multiple bookings in different trains bound for different destinations and there is no mechanism to find out in which train the MP actually travelled.
"Probably, there is a chance of misuse of this facility.
So, to avoid any such misuse from occuring, the Railway Ministry is mulling to provide a unique identity to each MP and former MP with a password so that only he or she can book the ticket. When the ticket is booked, the MP will instantly get an SMS in his or her registered mobile number, thus making the system transparent," he said during Question Hour.
The minister said the Railways would look into the issue of wrongdoings, if any, in the process of multiple bookings.
"Some instances of multiple bookings being made in the names of MPs do come to notice. However, no case of impersonation has been reported. The details of persons not turning up in the train are not maintained," he said.
Posing a supplementary, suspended BJP MP Kirti Azad said that if an MP books multiple railway tickets and subsequently cancels them, the cancellation charges should be levied on the MP himself or herself rather than the Lok Sabha or Rajya Sabha Secretariats paying them.
As majority of MPs voiced reservation over such a move, Prabhu said he would act on the basis of whatever the House decides but expressed difficulties in taking such a decision as many a time, Parliament adjourns abruptly or extends its business.
Speaker Sumitra Mahajan also said that "no one books tickets just for fun"
The Minister said a decision has been taken to feed few key details of profile of MPs in computerised Passenger Reservation System to validate the inputs at the time of booking of tickets in their favour.
Prabhu said the Railway Ministry was trying to overhaul the ticket booking system to stop abuse, check touts and provide a transparent system.

Source:Thestatesman

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Monday, 18 July 2016

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Monday, 4 April 2016

23:29

I-card for Disabled Persons for Train Ticket Concession (Procedure Documents attached)

I-card for Disabled Persons for Train Ticket Concession (Procedure Documents attached) 

The photo I-card can be used to book concessional tickets through both ticket counters as well as through the Internet.
The card with a unique ID number will have to be carried during journey and produced for onboard verification, said a senior Railway Ministry official.
Till now, a physically challenged person used to fill the concession form and produce all relevant documents at the ticket reservation counter to avail the concession in train tickets.
There were complaints from differently-abled persons as well as from social activists who were demanding a hassle-free system.
As per the new system, phyisically-challenged persons will have to approach the nearest Divisional Railway Manager office along with all the relevant documents in original claiming concession and passport size photograph for issuing photo identity card.
The differently-abled is also required to provide a mobile number for communication while applying for the card, the official said.
After due verification by the concerned zonal railways, a photo identity card will be printed containing a unique ID. An automated SMS will be sent to the passenger on given mobile number to collect the card showing the original concession certificate.
“After getting the card, the person is not required to fill any concessional form to avail the facility at the counter. Even tickets can be booked on the Internet using the ID number written on the card,” he said.
The validity of the card will be for five years or the last date up to which concession certificate is valid.

DOWNLOAD Procedure Document(s) HERE below:
Railways also extend the e-ticketing facility to the disabled
Indian Railways has extended the e-ticketing facility to the physically challenged persons. Such persons, who belong to the respective Railway Divisional jurisdiction and desirous of availing e-ticketing facility, have to submit their original medical certificate along with two copies of recent passport size photographs, photo identity proof and proof of date of birth at the Commercial Branch of respective Divisional Railway Manager’s Office.
After due verification of the certificates/documents, they will be issued photo identity card by the Commercial Branch of the respective Railway Division which facilitates e-ticketing for booking of rail tickets. An exclusive facilitation counter at all the DRM’s offices across all the Railway Zones has been opened up by Indian Railways and it functions on working days from 10.30 a.m. to 1 p.m.
Indian Railways for the disabled
Handicapped crossing TracksIt was going to be a train trip for me soon after a long time. I was traveling to Puttaparthi by Karnataka Express for darashan of Sri Satya Sai Baba along with my father who is a staunch devotee.  For a number of people train travels were something to look forward to and enjoyable. In fact they were enjoyable for me to till I became severely disabled having to use a wheelchair. Since I became disabled I tried to avoid train travels as much as possible but considering that it was the most affordable means of travel I was forced to use it on occasions.
My father made the bookings well in advance. The railways gave a considerably large concession on the ticket for the disabled traveller and one escort traveling with them making the travel very cheap. We had heard about a ‘Handicapped Coach’ that the railways had introduced in every train. But it was an unreserved coach so a disabled passenger could not reserve it and as a matter of safety and convenience a disabled person would rarely travels unreserved, therefore this coach was useless for us as it still remains to be for most disabled travellers.

I was happy for not having access to this ‘Handicapped Coach’ that the Railways had so generously provided. Firstly the coach was a second-class coach and considering in the scorching heat in May we were going to travel air-conditioned. Secondly the design of the coach was not exceptionally accessible – boarding the train was still going to be difficult and using the toilet was still going to be impossible. The most important reason why I was happy not using this ‘special’ facility was because I did not want to be singled out along with my family and placed separately. I found the entire concept discriminatory. In my mind it was like the British Raj where Indians were not allowed in the same compartment as the British, here the disabled travellers being same as the Indians.

One of the main preparations for me before a train travel apart from packing was organise my bladder and bowel as the toilets in the train are inaccessible to a disabled person like me. Just because the Railways have designed their coaches to be so inaccessible to the disabled most people with disabilities are faced with this challenge. Considering it was a two-day journey, I needed to stop my intake of food and liquids nearly two days before commencing the journey. It is not easy to do so because as dehydration sets in one begins to feel weak. Needless to say I needed to keep the intake to bare minimum throughout the journey.
This I must point out is just the beginning of the difficulties to travel be train. The Railways is proud of making its large stations accessible to disabled people, but here again there is much to be done. During a visit to the New and Old Delhi railway stations recently, I was amazed at the bizarre on ground implementation of these access features. The low drinking water sink was blocked and overflowing with water. The accessible restroom was located in the ladies waiting room making me wonder where a disabled man was supposed to go.  As for the condition of the special waiting room the lesser said the better.

In this entire thread of thought while making stations more disabled friendly there is no concern for the safety of disabled passengers. The basic issue of inter-platform transfer seems to have been entirely ignored. For instance, whenever I’ve travelled by train, I have always been taken as luggage over the railway tracks by a coolie, putting me as a passenger at a higher risk of accidents than anybody else. What disheartens me most is when I often read in news papers that the Railways in its understanding is sanctioning money to install escalators in various stations for the benefit of disabled people while it’s a internationally recognised norm that people using wheelchairs are not allowed to use escalators. A rule followed by the Delhi Metro and the Airports in India but happily ignored by the Railways. This again is an indication towards poor safety concern for the disabled.
Handicapped crossing TracksThe anxiety of travel does not subside even after reaching the platform well in time to board the train. The coolies that was hired to bring me over the tracks till the platform was engaged on the condition that he was going to board me in the train and leave me on my berth. Of course the cost of this is high therefore as a disabled traveller while the railways was generous in its concessions but because of inaccessibility the added cost to hire two coolies to board and de-board me compensates for the concession availed.
Once the train arrived and the initial frenzy subsided two coolies lift me like a sack of potatoes (one grabbing me from under my shoulders and the other from under my knees) and carry me in. There is no point in my feeling awkward or angry at the way I am physically handled as there are no other options in any case.  Train is about 50 cm higher from the platform and carrying me up is difficult, but the real challenge is taking me in through the extra narrow and extra heavy door of the air-conditioned compartment. There is a jam caused my getting in blocking the way for the rest.  In between all the confusion that is created the coolies struggle to squeeze in in through the door. There are always a few scratches or red finger marks of the coolies hand that remain as a memory of this experience. I take a deep breath of relief as I settle on my berth finally. One third of the journey is completed for me at that moment.
As the train rolls forward I stay happily perched on my berth enjoying the scenery outside as feeling bad about the way I am treated as a disabled person is of no use as in so many years of being disabled I have reconciled to this differential treatment, it is not something specific only to the railways in any case. My berth was my spot for the next two days as I am going to be able to get down for some fresh air at any of the stations neither was I going to be able to access the sink or the toilet. With a restricted intake there was nothing more that I could do to avert something as natural as natures call. All I hoped for now was for an eventless journey.
As the train jolted to a halt at the Puttaparti Station where the stop was just for a couple of minutes, my father was already at the compartment door trying to hail to coolies to help us out. He had already spoken to the ticket conductor explaining him our problem in de-boarding the train and requesting him to ensure that the train didn’t move ahead without letting us off. The TC assured him and told him not to worry and get of comfortably. In spite of hurrying frantically to expedite our de-boarding, the train jolted ahead with me in the hands of two coolies with one of them on the platform and the other still in the train. I thought this was the end of me but my father ran forward and grab me and put me on the platform. From the moving train the coolies unloaded my wheelchair and other luggage, it was clear that the TC had not bothered to ensure my safety as he had promised to.
This was a journey that is etched in my mind forever. Today as I have become older and broader physically I know that there is no way I can make a train journey ever again. The only mode of travel available to me is to travel by air. Since it is not something that is very affordable to me I am very restricted in my travel not able to take as may holidays I would like to.  I am discriminated and excluded because of only one reason and that reason is ‘inaccessibility’. As a disabled person only the more expensive services are accessible to me such as air travel instead of rail travel, using taxis instead of public transport, five star hotels instead of cheaper guest houses. It is as though I am being charged a tax for being disabled!
The concession provided by the railways is useless unless they provide accessibility and providing accessibility is not rocket science, it only required that the railways consider inclusion, safety and comfort of disabled travellers as one of their main objectives and then work towards it in a phased and an inclusive manner. It is not charity that a disabled person needs in the form of concessions rather we want inclusion and the right to use the service with the same dignity and convenience as anybody else.
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Monday, 8 February 2016

20:41

Family Identity Cards to retiring/retired railway employees: Railway Board Order

Family Identity Cards to retiring/retired railway employees: Railway Board Order

RBE No. 12/2016
GOVERNMENT OF INDIA
MINISTRY OF RAILWAYS
(RAILWAY BOARD)
No. E(W) 2003/PS 5-8/1
New Delhi, Dated 29.01.2016

The General Managers(P)
The General Managers(Commercial),
All Indian Railways.


Sub: Family Identity Cards to retiring/retired railway employees.
Ref: Board’s letter of even No. dated 16.03.2015.
In terms of Board’s letter cited under reference, Family Identity Cards (FICS) are to be issued to retiring/retired railway employees and the Widows of railway employees with life time validity.

2. The issue of simplification of FIGS, presently in the form of a booklet, was considered and with the approval of Board, it has been decided that individual FICs should be issued to the retiring/retired railway officials and the Widows of railway employees in the form of computer printed and laminated cards on the model enclosed as Annexure-L As it is stipulated in the Pass Rules that the Railway Administration should issue FIC, for the first time simplified FICs may be issued. free of cost. However, issue of duplicate FICs should be on receipt of a written request, accompanied by a copy of FIR filed on loss of the card and payment @ Rs.25/- per card.
3. The Railways should commence issue of individual FICs within 2 months from the date at of issue of these instructions. It has also been decided that in order to avoid any rush, FICs in the booklet form issued till March 2015 with 7 years validity may be replaced free of cost with individual FICS as and when they become due for renewal. However, if any retired official requests for individual FICs in lieu of old FIC before the expiry of validity, such requests may not be denied and individual FICs should be issued free of cost treating it as renewal. In case of officials who retired after April 2015 and got an FIC with life time validity, they may be allowed to get it replaced with individual FICs, free of cost, as per their convenience. FICs in the booklet form will, however, continue as a valid identity proof for travel on PRCP till its replacement with individual FICs in due course so that pensioners do not face any problem while travelling. Individual FICs for travel on Widow Passes may also be issued on the same model. 
4.  The following instructions issued vide Board’s letter ' of even no. dated 04.06.2003 would continue to be in force:-
(i) The identity card should be carried by the spouse/dependent children during journey and produced on demand by the Ticket Checking Staff.
(ii) The FICs, Will be issued by the office from where the employees retired.
(iii) ‘ In case of retired employees/Widows drawing Post-retirement Complimentary Pass/Widow Pass from an office other than the office where the original FIC was issued, the renewal of the PIC shall be done by the authority who is issuing the pass to the applicant. For the purpose of renewal, the applicant shall submit the old FIC based on which renewal will be done.
(iv) Any addition in the PIC shall be done only by the office who issued the FIC for the first time. Renewing authorities shall have no power to carry out any addition in FIC. However, deletion of eligible member in FIC on account of death, marriage of daughter, etc. may be allowed on request.
5. Aadhaar No., if available may be incorporated in the FICs as indicated in the format. Necessary action may be taken by the Railways accordingly.
6. This issues with the concurrence of the Finance Directorate of the Ministry of Railways.


(Sunil Kumar)
Director Establishment(Welfare)
Railway Board

Encl: Annexure-I.




Source: http://www.indianrailways.gov.in/railwayboard/uploads/directorate/establishment/E(W)/2016/RBE_12_2016.pdf


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Tuesday, 20 October 2015

20:02

The i-ticket now can be collected from any PRS counter by the defence personnel on showing one of the ten prescribed proofs of identity

The i-ticket now can be collected from any PRS counter by the defence personnel on showing one of the ten prescribed proofs of identity 

Defence Personnel will have better facility for collection of Train I-Tickets Booked on Defence Travel System

I-Tickets on Defence Travel System can be Collected at any PRS Counter by Defence Personnel

For hassle-free collection of i- tickets by Defence Personnel booked on the Defence Travel System on Indian Railways, the Indian Railways now affords the facility of collection of the booked i-tickets from any Computerized Passenger Reservation System (PRS) counter of Indian Railways. Earlier, the i-tickets could be collected by the Defence Personnel at the journey originating station only. 

Now it has been liberalized and it can be collected from any PRS counter in the country. However, the i-tickets can be printed only once. This liberalized facility will be a big help to defence personnel.

 With a view to phase out the Defence Warrant System, the Indian Railways commenced the Defence Travel System on its e- ticketing portal of IRCTC in 2009. The i-ticket now can be collected from any PRS counter by the defence personnel on showing one of the ten prescribed proofs of identity allowed for undertaking journeys on e-tickets.

If some other person collects the tickets on behalf of the defence personnel, then he/she must produce any of the ten prescribed proofs of identity in original along with photocopy of the ticket-holding defence personnel.

The Railways has also issued format of receipt to be given by the Defence Personnel while collecting the i-ticket from the Railway counter which specifies inter alia details such as PNR Number and Transaction ID on Defence Travel System.

The Railway has also mitigated certain other problems encountered in booking of i-tickets for the Defence Personnel through facilities like auto cancellation of fully waitlisted e-tickets, allowing of booking of tickets on defence travel system during first thirty minutes of opening of reservation disallowed for all other ticketing agents.
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Friday, 16 October 2015

09:06

Issue of Pensioners Identity Card to Pensioners


Issue of Pensioners Identity Card to Pensioners




No.II35/Part 11                                                                       Dated :14/10/2015

The Secretary (E),
Railway Board,
New Delhi
Dear Sir,

Sub:Issue of Pensioners Identity Card to Pensioners-reg.
**********

Federation invites kind attention of Railway Board to the OMs No.41/21/2000-P&PW(D) dated 12th August 2015 and 20th August 2015 on the subject wherein instructions have been issued by the Goverment of India to all the Ministries/Departments to issue pensioners' Identity Cards to all pensioners.Federation desired to mention that while the OM .dated 12th August 2015  has prescribed the revised format for pensioners Identity Card the O.M dated 20th August 2015 states that the Identity Card to Pensioners retiring from Central Government offices in Delhi and other Metropoiltan cities and big cities may be printed as plastic cards with the help of PVC Thermal Printer with 600 DPI resolutions.The Goverment has further directed that in case such facility for printing of plastic card is not available in the office from where the employee is retiring, the pensioners identity card may be got printed locally from the market.Federations encloses copies of the two OMs referred to above reference.

NFIR therefore requests the Railway Board to issue corresponding instructions to GMs etc..for taking further action.A copy of the instructions issued may be endorsed to the Federation.

Yours faithfully

(Dr.M.Raghavaiah)
General Secretary
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Friday, 21 August 2015

20:26

MODIFICATION OF INSTRUCTIONS FOR UNDERTAKING JOURNEY UNDER TATKAL SCHEME

194/2015-16
21-08-2015
CHENNAI

MODIFICATION OF INSTRUCTIONS FOR UNDERTAKING JOURNEY UNDER TATKAL SCHEME

The issue regarding carrying of proof of identity for undertaking journey under Tatkal scheme has been reviewed.

Now, in case of ticket booked under Tatkal scheme, one of the passengers has to produce any one of the following proofs of identity in original during the journey failing which all the passengers booked o­n that ticket will be treated as travelling without ticket and charged accordingly. 

Proofs of identity:

  • Voter Photo Identity Card issued by Election Commission of India.

  • Passport.

  • PAN Card issued by Income Tax Department.

  • Driving License issued by RTO.
  • Photo Identity Card having serial number issued by Central / State Government.
  • Student Identity Card with photograph issued by recognised School / College for their students.
  • Nationalised Bank Passbook with photograph.

  • Credit Cards issued by Banks with laminated photograph.

  • Unique Identification Card Áadhar’.


Photo Identity Cards having serial number issued by Public Sector Undertakings of State / Central Government, District Administrations, Municipal Bodies and Panchayat Administrations.

It has also been decided that now there is no need to furnish photocopy of proof of identity while booking Tatkal ticket from computerised reservation counter or to indicate its number at the time of booking of Tatkal ticket at the counter or through internet.Hence, there shall be no indication of identity card number on the Tatkal tickets or in the reservation charts.

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Saturday, 30 May 2015

19:06

I-card for Disabled Persons for Train Ticket Concession (Procedure Documents attached)

I-card for Disabled Persons for Train Ticket Concession (Procedure Documents attached)

New Delhi: Railways will issue photo identity cards to physically-challenged persons to enable them to avail concessions in train tickets in a hassle-free manner.

The photo I-card can be used to book concessional tickets through both ticket counters as well as through the Internet.

The card with a unique ID number will have to be carried during journey and produced for onboard verification, said a senior Railway Ministry official.

Till now, a physically challenged person used to fill the concession form and produce all relevant documents at the ticket reservation counter to avail the concession in train tickets.

There were complaints from differently-abled persons as well as from social activists who were demanding a hassle-free system.

As per the new system, phyisically-challenged persons will have to approach the nearest Divisional Railway Manager office along with all the relevant documents in original claiming concession and passport size photograph for issuing photo identity card.

The differently-abled is also required to provide a mobile number for communication while applying for the card, the official said.

After due verification by the concerned zonal railways, a photo identity card will be printed containing a unique ID. An automated SMS will be sent to the passenger on given mobile number to collect the card showing the original concession certificate.

“After getting the card, the person is not required to fill any concessional form to avail the facility at the counter. Even tickets can be booked on the Internet using the ID number written on the card,” he said.

The validity of the card will be for five years or the last date up to which concession certificate is valid.

DOWNLOAD Procedure Document(s) HERE below:



Railways also extend the e-ticketing facility to the disabled

Indian Railways has extended the e-ticketing facility to the physically challenged persons. Such persons, who belong to the respective Railway Divisional jurisdiction and desirous of availing e-ticketing facility, have to submit their original medical certificate along with two copies of recent passport size photographs, photo identity proof and proof of date of birth at the Commercial Branch of respective Divisional Railway Manager’s Office.

After due verification of the certificates/documents, they will be issued photo identity card by the Commercial Branch of the respective Railway Division which facilitates e-ticketing for booking of rail tickets. An exclusive facilitation counter at all the DRM’s offices across all the Railway Zones has been opened up by Indian Railways and it functions on working days from 10.30 a.m. to 1 p.m.


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