Today's Cancelled Trains
Railway Board
08:12
Providing Facilities to Person With Disability at the Time of Departmental Examination
Providing Facilities to Person With Disability at the Time of Departmental Examination
Showing posts with label disabled persons. Show all posts
Showing posts with label disabled persons. Show all posts
Monday, 9 September 2019
Wednesday, 20 February 2019
Indian Railways
06:42
Child Care Leave (CCL):Advance Correction Slip to the IR Establishment Code
Child Care Leave (CCL):Advance Correction Slip to the IR Establishment Code
Amendment to the Indian Railway Establishment Code, Volume-I,1985 Edition (Reprint Edition 32008) Chapter V - Child Care Leave (CCL)
Saturday, 3 February 2018
Divyangjan Passengers Added with More Facilities -Indian Railways
Divyangjan Passengers Added with More Facilities -Indian Railways
Making Railways Disabled Friendly
In order to provide better accessibility to Persons with Disabilities (Divyangjan), short term facilities as detailed below have been planned at all stations, beginning with ‘A-1’, ‘A’ and ‘B’ category stations:-
• Standard ramp for barrier free entry
• Earmarking at least two parking lots
• Non-slippery walk-way from parking lot to building
• Signages of appropriate visibility
• At least one toilet (on the ground floor)
• At least one drinking water tap suitable for use by Persons with Disabilities (Divyangjan)
• ‘May I help you’ Booth
In addition, long term facilities, as detailed below, have also been planned at ‘A-1’, ‘A’ and ‘B’ category stations:-
• Provision of facility for inter-platform transfer
• Engraving on edges of platform
In order to facilitate easy movement of elderly, sick and Persons with Disabilities (Divyangjan) and for smooth access to platforms at major railway stations, escalators have been planned at all ‘A-1’, ‘A’ & ‘C’ category stations with footfall of 25,000 and above and stations of tourist importance. These escalators shall be provided progressively at all such stations.
So far, 456 escalators at 170 stations and 298 lifts at 132 stations have been provided. Further, work is in progress for about 320 nos. of escalators at 129 stations and 338 nos. of lifts at 102 stations. Additionally 372 escalators have been sanctioned for Mumbai Sub-urban sections in current Financial Year (2017-18) on Out-of-Turn basis. In addition, proposal to install additional lifts and escalators on stations covering ‘A-1’, ‘A’ and important ‘C’ category stations are being planned.
Availability of Wheelchairs on Platforms:Instructions already exist for provision of Wheelchair at stations. This facility is provided, duly escorted by coolies (on payment) as per present practice. Zonal Railways have also been instructed to provide one wheelchair per platform and in case of island platforms one wheelchair per two platforms at all ‘A-1’ and ‘A’ category stations.
Battery Operated Cars (BOCs): Zonal Railways have been authorized to introduce Battery Operated Cars at major railway stations for Persons with Disabilities (Divyangjan), elderly and ailing passengers on ‘first come first served’ basis through sponsorship from individuals, NGOs, Trusts, Charitable institutions, Corporate and PSUs/Corporate Houses under their Corporate Social Responsibility free of charge to passenger or to the Railway. 110 Battery Operated Cars have already been provided at 63 major railway stations. Further, instructions have also been issued to Zonal Railways to invite Expression of Interest for providing the facility of Battery Operated Car service on payment basis initially at all ‘A-1’ category stations keeping in view the financial sustainability of the service. This facility can be availed by passengers on ‘first come first served’ basis; preference shall however be given to Senior Citizens, Persons with Disabilities (Divyangjan), pregnant women and medically sick passengers.
Yatri Mitra Sewa: ‘Yatri Mitra Sewa’ is being provided at major stations for enabling passengers to book wheelchair services cum Porter services etc. The responsibility of providing Yatri Mitra Sewa is entrusted to IRCTC who may provide this service ‘Free of cost’ through some NGOs, PSUs etc. under CSR or on payment basis. This service can be booked on IRCTC e-ticketing website and 139 (IVRS and SMS) or through a mobile.
Indian Railways have manufactured more than 3,700 SLRD/SRD coaches (SLRD-Second Class Cum Luggage Cum Guard Van & Disabled friendly compartment, SRD- Second Class Cum Guard Van & Disabled friendly compartment) which have a suitably designed compartment and toilet adapted to the needs of Persons with Disabilities (Divyangjan)/wheelchair borne passengers. In SLRD/SRD coaches, wider entrance door, wider berths, wider compartments, larger lavatory and lavatory doors etc. have been provided. Inside the toilets, additional grab rails on the side walls for support, wash basin and mirror at lower height have been provided. It is endeavored to have at least one such Integral Coach Factory (ICF) design coach in each Mail/Express train running with ICF coaches. Further, the fully air conditioned (WRRMDAC) Garib Rath trains have been provided with an Air conditioned Persons with Disabilities (Divyangjan) friendly compartment in the power cars. For assistance to visually impaired travelers, Integrated Braille signages, i.e. signages superimposed with Braille scripts, are being provided in the newly manufactured coaches. Further, retrofitment of the same in existing coaches has also been taken up in a phased manner.
The expenditure on development of Passenger Amenities works including those for Persons with Disabilities (Divyangjan) at Railway Stations is generally funded under Plan Head – ‘Passenger Amenities’.
This Press Release is based on the information given by the Minister of State for Railways Shri Rajen Gohain in a written reply to a question in Rajya Sabha .
Source:PIBNEWS
Monday, 4 September 2017
Railway Employees News
18:47
Guidelines on Leave and Voluntary Retirement of Railway Servants in the light of the provision of the section 47 of persons with Disabilities(Equal Oppourtunities,Protection of Rights and Full Participation) Act,1995
Guidelines on Leave and Voluntary Retirement of Railway Servants in the light of the provision of the Section 47 of Persons with Disabilities(Equal Oppourtunities,Protection of Rights and Full Participation) Act,1995
Friday, 16 September 2016
TamilNadu
08:08
TAMIL NADU GOVT. ANNOUNCES SECOND FAMILY PENSION TO DEFENCE FAMILY PENSIONERS
TAMIL NADU GOVT. ANNOUNCES SECOND FAMILY PENSION TO DEFENCE FAMILY PENSIONERS
GOOD NEWS
TAMIL NADU GOVT. ANNOUNCES SECOND FAMILY PENSION TO DEFENCE FAMILY PENSIONERS
Finance Minister Shri.O.Panneer Selvam made the following announcement in the Tamilnadu
Assembly on 2nd Sep 2016.
1. Ex-gratia payable to a martyr’s family will be increased from 10 lacs to 20 lacs.
2.The Pension for the 2nd World War veterans will be increased from Rs.4500 to Rs.6000
3.The rate of family pension to the 2nd World War widows will be increased from Rs.2500 to Rs.3000.
4.The widows of the re-employed ex-servicemen from Government of Tamilnadu will be sanctioned (Second) Family pension in addition to Defence Family pension.
5.Marriage grant for the War Widows daughter increased from Rs.50000 to Rs.1 lac.
6.Ex-gratia for the Disabled soldier increased from Rs.30000 to Rs.50,000.
Source: The Hindu Tamil Dt.3.9.2016.
Monday, 4 April 2016
Railway Ticket
23:29
I-card for Disabled Persons for Train Ticket Concession (Procedure Documents attached)
I-card for Disabled Persons for Train Ticket Concession (Procedure Documents attached)
The photo I-card can be used to book concessional tickets through both ticket counters as well as through the Internet.
The card with a unique ID number will have to be carried during journey and produced for onboard verification, said a senior Railway Ministry official.
Till now, a physically challenged person used to fill the concession form and produce all relevant documents at the ticket reservation counter to avail the concession in train tickets.
There were complaints from differently-abled persons as well as from social activists who were demanding a hassle-free system.
As per the new system, phyisically-challenged persons will have to approach the nearest Divisional Railway Manager office along with all the relevant documents in original claiming concession and passport size photograph for issuing photo identity card.
The differently-abled is also required to provide a mobile number for communication while applying for the card, the official said.
After due verification by the concerned zonal railways, a photo identity card will be printed containing a unique ID. An automated SMS will be sent to the passenger on given mobile number to collect the card showing the original concession certificate.
“After getting the card, the person is not required to fill any concessional form to avail the facility at the counter. Even tickets can be booked on the Internet using the ID number written on the card,” he said.
The validity of the card will be for five years or the last date up to which concession certificate is valid.
DOWNLOAD Procedure Document(s) HERE below:
Railways also extend the e-ticketing facility to the disabled
Indian Railways has extended the e-ticketing facility to the physically challenged persons. Such persons, who belong to the respective Railway Divisional jurisdiction and desirous of availing e-ticketing facility, have to submit their original medical certificate along with two copies of recent passport size photographs, photo identity proof and proof of date of birth at the Commercial Branch of respective Divisional Railway Manager’s Office.
After due verification of the certificates/documents, they will be issued photo identity card by the Commercial Branch of the respective Railway Division which facilitates e-ticketing for booking of rail tickets. An exclusive facilitation counter at all the DRM’s offices across all the Railway Zones has been opened up by Indian Railways and it functions on working days from 10.30 a.m. to 1 p.m.
Indian Railways for the disabled
It was going to be a train trip for me soon after a long time. I was traveling to Puttaparthi by Karnataka Express for darashan of Sri Satya Sai Baba along with my father who is a staunch devotee. For a number of people train travels were something to look forward to and enjoyable. In fact they were enjoyable for me to till I became severely disabled having to use a wheelchair. Since I became disabled I tried to avoid train travels as much as possible but considering that it was the most affordable means of travel I was forced to use it on occasions.
My father made the bookings well in advance. The railways gave a considerably large concession on the ticket for the disabled traveller and one escort traveling with them making the travel very cheap. We had heard about a ‘Handicapped Coach’ that the railways had introduced in every train. But it was an unreserved coach so a disabled passenger could not reserve it and as a matter of safety and convenience a disabled person would rarely travels unreserved, therefore this coach was useless for us as it still remains to be for most disabled travellers.
I was happy for not having access to this ‘Handicapped Coach’ that the Railways had so generously provided. Firstly the coach was a second-class coach and considering in the scorching heat in May we were going to travel air-conditioned. Secondly the design of the coach was not exceptionally accessible – boarding the train was still going to be difficult and using the toilet was still going to be impossible. The most important reason why I was happy not using this ‘special’ facility was because I did not want to be singled out along with my family and placed separately. I found the entire concept discriminatory. In my mind it was like the British Raj where Indians were not allowed in the same compartment as the British, here the disabled travellers being same as the Indians.
One of the main preparations for me before a train travel apart from packing was organise my bladder and bowel as the toilets in the train are inaccessible to a disabled person like me. Just because the Railways have designed their coaches to be so inaccessible to the disabled most people with disabilities are faced with this challenge. Considering it was a two-day journey, I needed to stop my intake of food and liquids nearly two days before commencing the journey. It is not easy to do so because as dehydration sets in one begins to feel weak. Needless to say I needed to keep the intake to bare minimum throughout the journey.
This I must point out is just the beginning of the difficulties to travel be train. The Railways is proud of making its large stations accessible to disabled people, but here again there is much to be done. During a visit to the New and Old Delhi railway stations recently, I was amazed at the bizarre on ground implementation of these access features. The low drinking water sink was blocked and overflowing with water. The accessible restroom was located in the ladies waiting room making me wonder where a disabled man was supposed to go. As for the condition of the special waiting room the lesser said the better.
In this entire thread of thought while making stations more disabled friendly there is no concern for the safety of disabled passengers. The basic issue of inter-platform transfer seems to have been entirely ignored. For instance, whenever I’ve travelled by train, I have always been taken as luggage over the railway tracks by a coolie, putting me as a passenger at a higher risk of accidents than anybody else. What disheartens me most is when I often read in news papers that the Railways in its understanding is sanctioning money to install escalators in various stations for the benefit of disabled people while it’s a internationally recognised norm that people using wheelchairs are not allowed to use escalators. A rule followed by the Delhi Metro and the Airports in India but happily ignored by the Railways. This again is an indication towards poor safety concern for the disabled.
Handicapped crossing TracksThe anxiety of travel does not subside even after reaching the platform well in time to board the train. The coolies that was hired to bring me over the tracks till the platform was engaged on the condition that he was going to board me in the train and leave me on my berth. Of course the cost of this is high therefore as a disabled traveller while the railways was generous in its concessions but because of inaccessibility the added cost to hire two coolies to board and de-board me compensates for the concession availed.
Once the train arrived and the initial frenzy subsided two coolies lift me like a sack of potatoes (one grabbing me from under my shoulders and the other from under my knees) and carry me in. There is no point in my feeling awkward or angry at the way I am physically handled as there are no other options in any case. Train is about 50 cm higher from the platform and carrying me up is difficult, but the real challenge is taking me in through the extra narrow and extra heavy door of the air-conditioned compartment. There is a jam caused my getting in blocking the way for the rest. In between all the confusion that is created the coolies struggle to squeeze in in through the door. There are always a few scratches or red finger marks of the coolies hand that remain as a memory of this experience. I take a deep breath of relief as I settle on my berth finally. One third of the journey is completed for me at that moment.
As the train rolls forward I stay happily perched on my berth enjoying the scenery outside as feeling bad about the way I am treated as a disabled person is of no use as in so many years of being disabled I have reconciled to this differential treatment, it is not something specific only to the railways in any case. My berth was my spot for the next two days as I am going to be able to get down for some fresh air at any of the stations neither was I going to be able to access the sink or the toilet. With a restricted intake there was nothing more that I could do to avert something as natural as natures call. All I hoped for now was for an eventless journey.
As the train jolted to a halt at the Puttaparti Station where the stop was just for a couple of minutes, my father was already at the compartment door trying to hail to coolies to help us out. He had already spoken to the ticket conductor explaining him our problem in de-boarding the train and requesting him to ensure that the train didn’t move ahead without letting us off. The TC assured him and told him not to worry and get of comfortably. In spite of hurrying frantically to expedite our de-boarding, the train jolted ahead with me in the hands of two coolies with one of them on the platform and the other still in the train. I thought this was the end of me but my father ran forward and grab me and put me on the platform. From the moving train the coolies unloaded my wheelchair and other luggage, it was clear that the TC had not bothered to ensure my safety as he had promised to.
This was a journey that is etched in my mind forever. Today as I have become older and broader physically I know that there is no way I can make a train journey ever again. The only mode of travel available to me is to travel by air. Since it is not something that is very affordable to me I am very restricted in my travel not able to take as may holidays I would like to. I am discriminated and excluded because of only one reason and that reason is ‘inaccessibility’. As a disabled person only the more expensive services are accessible to me such as air travel instead of rail travel, using taxis instead of public transport, five star hotels instead of cheaper guest houses. It is as though I am being charged a tax for being disabled!
The concession provided by the railways is useless unless they provide accessibility and providing accessibility is not rocket science, it only required that the railways consider inclusion, safety and comfort of disabled travellers as one of their main objectives and then work towards it in a phased and an inclusive manner. It is not charity that a disabled person needs in the form of concessions rather we want inclusion and the right to use the service with the same dignity and convenience as anybody else.
Tuesday, 22 March 2016
Monday, 16 November 2015
News
22:18
75 Railways Stations, 5000 Buildings to get disabled-friendly in 7 months
75 Railways Stations, 5000 Buildings to get disabled-friendly in 7 months
New Delhi: Taking the first step towards making India truly accessible, all international airports, 75 railways stations and 5,000 public buildings in the major cities will be made disabled-friendly by July.
As a part of an Accessible India campaign, the government has started auditing 27 international airports and 75 railway stations to identify areas that need to be improved and made disabled-friendly.
The list includes airports at Srinagar, Amritsar, Jaipur, New Delhi, Lucknow, Varanasi, Guwahati, Ahmedabad, Kolkata, Mumbai, Goa, Hyderabad, Bengaluru, Chennai, Port Blair, and Bhopal.
The Accessible India campaign will be formally launched on the International Day of Persons with Disabilities on December 3 and the government has set a deadline of July 2016 to retrofit international airports and railway stations.
The initiative, spearheaded by the department of disability affairs under the Ministry of Social Justice and Empowerment, will include conducting accessibility audit of government buildings in 100 cities and making them fully accessible by July. A beginning will be made in 26 large cities and state capitals where the 50 most important government buildings will be identified for accessibility audit.
Senior officials told that professional agencies will conduct the accessibility audit and retrofit the buildings. A senior official said, “Even before the formal launch next month, the spadework has already started.”
The exercise of retrofitting buildings, airports and stations to make them disabled-friendly should be used to yield a blueprint that can be used to make existing private buildings, especially commercial buildings, also disabled friendly.
It is a good idea to involve corporate India in the project. This should spur companies to make privately-owned building disabled friendly.
The government should ensure that the seven-month timeline it has set for the retrofitting is adhered to.
Tuesday, 3 November 2015
wheel chair booking
21:36
Disabled forced to ‘pay’ for wheelchairs at Chennai; Doctor with disability harassed at Mumbai
Disabled forced to ‘pay’ for wheelchairs at Chennai; Doctor with disability harassed at Mumbai
Chennai: The iconic Chennai Central railway station is anything but friendly towards senior citizens and the differently abled. Not only are they provided with dirty wheelchairs they are even forced to pay for a facility that is supposed to be free, they complain.
A week ago, when a passenger nearly fainted at the station, a porter appeared with a wheelchair and offered to ferry the patient to the emergency medical centre – for an exorbitant fee. When questioned, he walked away nonchalantly leaving the patient to fend for himself.
Disabled rights activist T M N Deepak says, “It is the responsibility of the railway ministry to provide us with well-functioning wheelchairs but we only get broken ones.” Others say they can find a wheelchair only at the passenger care centre near the station manager’s office. The lack of proper signage to guide the disabled is another problem they say, adding that it is against the UN declaration on persons with disabilities.
A railway employee at the passenger care centre said, “Wheel chairs are provided to the disabled for free but if they require assistance with the wheelchair they are charged accordingly.” But the Railways has not displayed these charges.
Meenakshi of Equals, a centre for promotion of social justice, said, “Even if we get assistance from the railway staff or porters, they charge us with exorbitant rates which are higher than our train tickets.” Most disabled passengers cannot afford these charges and are forced to push the wheelchairs themselves, she said. “Whenever I travel I carry my wheelchair,” she said.
Nasarath of Tiruvallur said he travelled to many places in Andhra Pradesh and Karnataka but I face problems with wheelchairs only in Chennai. “We are not allowed to take the wheelchairs even to the nearby bus stop.”
“We would like to travel on our own and not depend on somebody for assistance. Railways officials can initiate a public-private partnership for provision and maintenance of wheelchairs in railway stations,” said Deepak. There have been instances when passengers have been taken on baggage trolleys from a train to the entrance for want of wheelchairs.
A senior railway official said battery-operated cars and wheelchairs were provided free. “We offer wheelchairs at passenger care centre for those in a medical emergency. People are also available assistance. An ambulance is stationed to move passengers to hospital,” he added.
Insensitive Railwaymen forces senior Government Doctor with 70% disability, to climb multiple platform FOBs with wrong information
In another incident, a senior government doctor with 70 per cent orthopaedic disability was allegedly harassed and put to inconvenience at the New Delhi railway station early this week. The physician complained that his journey turned into a nightmare because of the highly insensitive behaviour of railway officials there.
“On October 27, I reached the New Delhi railway station to catch my train Kashi Vishwanath from New Delhi to Bareilly,’’ said Dr. Satendra Singh. “From platform 1, I had to reach platform 8; so I asked for a battery-operated car stating I am a disabled person. The man at the counter told me that the service had stopped.
Wheelchair facility was a paid service. Besides, the lift available was not connected to the platform that I wanted to go to,” said Dr. Singh.
Later, a railway official on duty explained that there is a payment issue of the battery car operators. Hence this facility has stopped for the past one-and-a-half months.
“I made a written complaint (number 34) and got a receipt. With great difficulty, I climbed steps and reached platform 8, where I saw a battery-operated car ferrying passengers to platform 10. I clicked a few photographs. This means both the railways officials deliberately gave me false information despite seeing me in crutches. Their signed letter is the testimony,” said Dr. Singh.
He was also misinformed about the platform on which his train had come in. “I managed to catch my train just in time from another platform,” he said.
Meanwhile, responding to Dr. Singh’s official complaint, Anant Swarup, executive director (Public Grievances), Ministry of Railways, said, “A complaint has been received from our valued passenger regarding harassment and misbehaviour by railway staff. Please enquire into the matter immediately and send a report at the earliest.”
Monday, 15 June 2015
Senior citizen
10:14
Stations to get escalators and elevators for elders, disabled
Stations to get escalators and elevators for elders, disabled
NEW DELHI: In order to make railway stations of Delhi more accessible for senior citizens and disabled people, the Delhi division has sanctioned 18 escalators and 21 elevators which will be operational by the year-end.
At present only 8 escalators are installed at the six major railway stations in Delhi including New Delhi, Delhi, Hazrat Nizamuddin, Anand Vihar, Sarai Rohilla and Sahadra.
"We have sanctioned 18 escalators and 21 elevators for six main stations of Delhi. These will all be installed by the year end and will make the station premises more accessible for the senior citizens and those disabled." said Arun Arora, divisional railway manager, Delhi division, Northern Railways.
Out of 18, 8 of the escalators will be installed at New Delhi, while Delhi station will get 2 new escalators and 4 will be installed at Hazrat Nizamuddin station. Sarai Rohilla and Sahadra will get two new escalators each.
Similarly, out of 21 planned elevators, 6 are for New Delhi, 3 for Hazrat Nizamuddin, 6 for Delhi station, 2 for Anand Vihar, while 2 each for Sarai Riholla and Sahadra.
"However as the construction and installation work will interrupt regular traffic at the platforms, there might be delays in completing the work at major stations like New Delhi due to seasonal rush," Arora said.
Source : TOI.
Source : TOI.
Saturday, 30 May 2015
identity card
19:06
I-card for Disabled Persons for Train Ticket Concession (Procedure Documents attached)
I-card for Disabled Persons for Train Ticket Concession (Procedure Documents attached)
New Delhi: Railways will issue photo identity cards to physically-challenged persons to enable them to avail concessions in train tickets in a hassle-free manner.
The photo I-card can be used to book concessional tickets through both ticket counters as well as through the Internet.
The card with a unique ID number will have to be carried during journey and produced for onboard verification, said a senior Railway Ministry official.
Till now, a physically challenged person used to fill the concession form and produce all relevant documents at the ticket reservation counter to avail the concession in train tickets.
There were complaints from differently-abled persons as well as from social activists who were demanding a hassle-free system.
As per the new system, phyisically-challenged persons will have to approach the nearest Divisional Railway Manager office along with all the relevant documents in original claiming concession and passport size photograph for issuing photo identity card.
The differently-abled is also required to provide a mobile number for communication while applying for the card, the official said.
After due verification by the concerned zonal railways, a photo identity card will be printed containing a unique ID. An automated SMS will be sent to the passenger on given mobile number to collect the card showing the original concession certificate.
“After getting the card, the person is not required to fill any concessional form to avail the facility at the counter. Even tickets can be booked on the Internet using the ID number written on the card,” he said.
The validity of the card will be for five years or the last date up to which concession certificate is valid.
DOWNLOAD Procedure Document(s) HERE below:
Railways also extend the e-ticketing facility to the disabled
Indian Railways has extended the e-ticketing facility to the physically challenged persons. Such persons, who belong to the respective Railway Divisional jurisdiction and desirous of availing e-ticketing facility, have to submit their original medical certificate along with two copies of recent passport size photographs, photo identity proof and proof of date of birth at the Commercial Branch of respective Divisional Railway Manager’s Office.
After due verification of the certificates/documents, they will be issued photo identity card by the Commercial Branch of the respective Railway Division which facilitates e-ticketing for booking of rail tickets. An exclusive facilitation counter at all the DRM’s offices across all the Railway Zones has been opened up by Indian Railways and it functions on working days from 10.30 a.m. to 1 p.m.
Wednesday, 29 April 2015
Southern Railway
19:59
Railway plans more centres to process ID card for Disabled
Railway plans more centres to process ID card for Disabled
Southern Railway has increased the number of centres where people with disabilities can submit their documents to apply for a photo ID in order to book train tickets online as well as across the counter.
According to a press release, those who need the ID cards can send in their documents to the divisional offices in Chennai, Tiruchi, Madurai, Salem, Palakkad and Thiruvananthapuram as well as to 36 additional locations across south India.
These locations will take in application forms at the railway station every Tuesday and Thursday between 10 a.m. and 1 p.m.
Among the additional locations are: Erode, Karur, Tiruppur, Coimbatore, Tuticorin, Villupuram, Kumbakonam and Thanjavur. For a full list, visit: http://bit.ly/1Ac1lUh
These 36 locations will start receiving applications from May 1 and continue to do so for a period of two months.
On April 22, members of The Tamil Nadu Association for the Rights of all Types of Differently Abled and Caregivers had agitated in four cities protesting the difficulties in booking their concession tickets online.
