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Showing posts with label Food service. Show all posts
Showing posts with label Food service. Show all posts

Sunday, 31 May 2020

21:48

Provision of packed items only on payment basis in Special Trains from 1.6.2020

Provision of packed items only on payment basis in Special Trains from 1.6.2020
2020/05/48
31-05-2020
Provision of packed items only on payment basis in Special Trains from 1.6.2020
Central Railway Press Release
Provision of packed items o­nly o­n payment basis in Special Trains from 1.6.2020
As decided by Ministry of Railways, Central Railway will run Special trains with effect from 1.6.2020. These specials will run in addition to Special AC trains being run from 12th May 2020.
Passengers are requested to bring their own food and water, however provision of only packed items, Ready to Eat Meals (RTE), Packaged Drinking Water,  and Tea/Coffee/Beverages on payment basis will be made available in these trains either through pantry cars or train side vending /  Catering stalls run by IRCTC / Railways o­n platforms.
Passengers are requested to please note the above changes.
These instructions can also be viewed on the Indian Railways website-www.indianrailways.gov.in under the head commercial circulars in Traffic Commercial Directorate.
Let us fight together #COVID19.    


 
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Saturday, 30 May 2020

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Tuesday, 7 April 2020

20:05

Western Railway and IRCTC Provide Service with Smile

 Western Railway and IRCTC Provide Service with Smile
2020/04/
06-04-2020
Mumbai
WR & IRCTC PROVIDING SERVICE WITH SMILE
WHAT IF PASSENGER TRAINS NOT RUNNING IN LOCKDOWN….WR & IRCTC PROVIDING SERVICE WITH SMILE TO BIG NUMBER OF NEEDY PERSONS THROUGH MISSION FOOD DISTRIBUTION
Western Railway and IRCTC are providing their services seamlessly during COVID 19 pandemic with  smile. Distribution  of   food packets is under way to the needy, poor and homeless  people, with the help of  commercial staff /RPF and several NGOs. Western Rly & IRCTC have geared up their base kitchens at Mumbai Central and Ahmedabad  stations. Western Railway's Commercial, RPF & other departments  too are making all best possible efforts to reach out to the needy persons and are providing  all assistance wherever possible with the unique motive that no o­ne sleeps hungry. Therefore, when no passenger trains are running due to CORONA lockdown, Western Rly & IRCTC are offering their social services to needy persons with a smile through their Mission Food Distribution.
According to a press release issued by Shri Ravinder Bhakar - Western Railway’s Chief Public Relations Officer, IRCTC has continued its pursuance to serve the society in these difficult times of COVID 19 pandemic. IRCTC West Zone served 6000 meals from its Base Kitchen at Mumbai Central to NGO's spread over South and Central Mumbai like the Giants Group, Nanhi Pari, Salaam Mumbai, Mc Aalms,Sainath Mahila Mandal, Akhil Bharatiya Samiti, Terapanth Yuvak Parishad, Angels Charitable Trust etc. Even BMC has come forward to provide assistance to IRCTC for distribution of food to the deserving and needy people who are finding it difficult to make their ends meet with the National Shutdown against Covid 19. With its motive of "No o­ne Sleeps Hungry",IRCTC West Zone Base Kitchens, o­n 5th April, 2020 provided 6000 and 1500 community Bhojans from its Mumbai Central and AhmedabadBase Kitchens respectively.
In addition to this, Rajkot unit of Western Railway Women's Welfare Organisation distributed packets containing 2 Cloth Masks, 1 Sanitizer, 1 Soap Bar and 1 Thermometer to 100 families of all Group D employees in Kothi Compound Colony ofRajkot. The unique inclusion of a thermometerwill promote self checking forfever bystaffbefore reportingto duty. This effortwill continue and families in other colonies will also be assistedsoon. Similarly,Bhavnagar unit of Western Railway Women Welfare Organisationdistributed 150 food packets and Ration kits to needy and poor persons. 247 food packets received from commercial staff and NGOs were distributedat Botad , Navgharh, Veraval and Mahuva stations. 2060 food packets were distributed tolabourers at Nadiad goods shed byVadodara division.Rajkot division supplied 250 food packets in nearby station areas with the help of NGOs namely , Shri Badrinath Education trust and Jalaram Seva Trust . 2915 food packets were distributed by Ahmedabad division. Similarly Vapi industrial associationdistributed around 35 food packets to all housekeeping , GRP and other staff deputed at VAPI.

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Sunday, 8 December 2019

13:22

IRCTC Menu and Tariff Of Catering Services Revised

IRCTC Menu and Tariff Of Catering Services Revised 
2019/12/7
04-12-2019
REVISION IN MENU AND TARIFF OF CATERING SERVICES IN RAILWAYS
Central Railway Press Release
REVISION IN MENU AND TARIFF OF CATERING SERVCES IN RAILWAYS
Railway Board has revised the Menu and Tariff of pre-paid catering services of Rajdhani / Shatabdi / Duronto trains and standard meals / food items provided in Mail/Express trains o­n payment basis taking into consideration the requests of Indian Railway Catering and Tourism Corporation (IRCTC) and the recommendations of the Menu and Tariff committee set up by Railway Board.

This revision of Menu and tariff of catering services and standard meals will be implemented with effect from 28.3.2020 as per 120 days Advance Reservation Period.
The Railways have decided to introduce Chicken Curry as an option in standard non-vegetarian meal in addition to existing non-vegetarian meal with egg curry and to offer Biryani (Veg. Biryani, Egg Biryani and Chicken Biryani) as a standard meal variety in view of its popularity.
The Railways have alsodecided to introduce ‘Snack Meal’ with regional items/cuisine/flavour as a meal variety. The components of newly introduced standard items will be decided by ITCTC.For details visit www.indianrailways .gov.in and menurates.irctc.co.in.

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Thursday, 10 January 2019

07:51

Transparency in Catering :No Bill ,Your Meal is Free


Transparency in Catering :No Bill ,Your Meal is Free

Press Release No. 203 
Dt.   08.01.2019
SWR AIMS FOR TRANSPARENCY IN CATERING, TO
 PRINT “NO TIPS PLEASE, IF NO BILL, YOUR MEAL IS
 FREE” o­n FOOD PLATES AND COACHES
Addressing a high level review meeting o­n 3rd January, 2019 with the entire Railway Board, all General Managers of Zonal Railways and Divisional Railway Managers, Railway Minister Shri Piyush Goyal has issued directions that "No tips please; if no bill, your meal is free" - printed o­n a tin plate with a rate list of the menu be publicly displayed o­n all trains by March this year. All trains with catering facility should have rate list displaying prices of menu inclusive of GST and printed o­n a tin plate by March 2019.This move is to ensure transparency in catering services. South Western Railway in collaboration with IRCTC is taking up this exercise in 44 (Forty four) trains with pantry cars originating from SWR (list enclosed). It is expected that the following stickers will be provided in all the above 44 (Forty four) trains within 10 days.Minister also advised that PoS (point of sale) machines with swipe and bill generating machine should be distributed in all trains to all catering staff and TTEs by March 31, 2019, adding that this will take care of the complaints of oercharging by the caterer. 
1.POS machines in all trains/static units will be increased and issue of bills will be monitored.
2.Bill books with GST No. Will be ensured with the vendors in addition to POS machines.This will enable better monitoring of transactions
3.Licencees of catering contracts have been directed to issue QR code to vendors for accepting digital payment. These initiatives of promoting use of technology in catering are expected to boost the quality of services .As o­n in South Western Railway contracts for 100 trains are in place and all the vendors in the said trains shall transact through POS machines.
More over All kitchens/ RRs have been provided with CCTV camera and live streaming to Railway officers and o­n internet of the same is also made available for better quality control.

SWR appeals to passengers availing catering services in stations and o­n trains, to please insist for bills.                         
MOBILE CATERING UNITS (PANTRY CARS) OVER SWR: 
Sl. No.
PANTRY CAR & NAME OF THE TRAIN
1
16506/16505: SBC-GIMB-SBC Gandhidham Express
2
16508/16507: SBC-JU-SBC Jodhpur Express
3
16210/16209: MYS-AII-MYS Express
4
16532/16531: YPR-AII-YPR Garib Nawaz Express
5
12607/12608 Lalbag Express SBC-MAS-SBC
6
12609/12610 Bangalore Express SBC-MAS-SBC
7
16502/16501: SBC-ADI-SBC Ahmedabad Express
8
12779/12780: VSG-NZM-VSG Goa Express.
9
12079/12080: SBC-UBL-SBC Janashatabdi: (Mini Pantry)
10
12295/12296: SBC-PNBE-SBC Sanghamitra Express. (Pantry Car)
11
12629/12630: YPR - NZM - YPR Sampark kranti Express (Pantry Car)
12
12649/12650: YPR - NZM - YPR Sampark kranti Exp. (Pantry Car)
13
22685/86 YPR - CDG - YPR Sampark kranti Exp. (Pantry Car)
14
22691/22692 & 22693/94 SBC-NZM-SBC (Via Raichur) Rajdhani Express
15
12027/12028, SBC-MAS-SBC, Shatabdi Exp.
16
16533/34 SBC-JU Express (Weekly)
17
12253/54 YPR-BGP Weekly express
18
12781/12782 MYS-NZM-MYS Swarna Jayanti Express
19
12213/14 YPR-DEE-YPR Duronto Express
20
16561/62 YPR-KCVL-YPR AC Express
21
12726/28 SBC-NDLS-SBC Karnataka Express
22
82653/54 YPR-JP-YPR Suvidha superfast Express train
  
List of TSV contract over SWR
Sl. No
section
Train No.
1
SBC-UBL section                    (Mail/Express trains)
17309/17310
2
12725/12726
3
12777/12778
4
11021/11022 & 11005/11006
5
16535/16536
6
16589/16590
7
16201/16202
8
17315/17316
9
17311/17312
10
11035/11036
11
16205/16206
12
17313/17314
13
SBC-UBL section                    (Passenger trains)
56913/56914
14
56917/56918
15
56515/56516
16
56519/56520
17
56221/56222
18
56225/56226
19
56227/56228
20
56224/56223
21
56915/56916
22
56273/56274
23
56269/56270
24
56517/56518
25
56271/56272
26
56911/56912
27
56909/56910
28
57451/57452
29
56271/56272
30
56529/56530
31
SBC-JTJ Section (Mail/Express trains o­nly)
12539/12540
32
22617/22618
33
16519/16520
34
17209/17210
35
17311/17312
36
17313/17314
37
16613/16614
38
16521/16522
39
19567/19568
40
22607/22608
41
22601/22602
42
12777/12778
43
22352/22351
44
16565/16566
45
17315/17316
46
16315/16316
47
12684/12683
48
16525/16526
49
12639/12640

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Tuesday, 12 June 2018

07:06

Indian Railway New Menu on Rails Mobila App -Shri Piyush Goyal

Indian Railway New" Menu on Rails" Mobila App -Shri Piyush Goyal 

Shri Piyush Goyal, Minister of Railways & Coal launched a new App ‘Menu on Rails’ 

Shri Piyush Goyal, Minister of Railways & Coal launched a new App ‘Menu on Rails’, a Mobile Application developed by IRCTC for creating awareness to the Railway Passengers for the items served to them on their Rail Journey. Salient features of the Mobile APP named “Menu on Rails” are as under :
Mobile App displays menu served on all type of trains
For Mail/Exp trains, food items are covered in 4 categories namely : Beverages, Breakfast, Meals and A-La-Carte
Rates for standard food items like Tea, Coffee, Packaged Drinking Water, Janata Khana, Standard Veg (Thali), Standard Nonveg (Thali), Standard Veg (Casserole) and Standard Nonveg (Casserole), are given both for train as well as stations (Excluding Food Plazas and Fast Food Units)
A-La-Carte includes list of 96 items under the categories of Breakfast, Light Meals, Combo Meals, Non Veg, Jain Food, Sweets, Diabetic foods etc
Mobile App also displays the menu to be served in Rajdhani/ Shatabdi/ Duronto group of trains where foods are pre booked by passengers at the time of booking their tickets itself.
Food items (Pre Booked) to be served are displayed separately for EC and CC classes in case of Shatabdi trains and 1A, 2A and 3A classes for Rajdhani and Duronto trains. In case of Duronto trains, food items for Sleeper class are also displayed. Menu is also given for late running of these trains.
Food items (Pre Booked) to be served in Gatiman and Tejas trains are also displayed.
Food item rates displayed are inclusive of taxes to avoid any confusion on taxation.
Mobile App will be available on Android and iOS platforms.
Website version is also available for users.
Mobile App wil help in creating awareness among Railway passengers about food items available and price. In case of pre booked foods like Shatabdi/ Rajdhani/ Duronto / Gatiman/ Tejas ets passengers will become aware about the food items and quantity to be served to them in case they have pre booked their foods.
In case of Mail/ Express trains it will help in controlling the overcharging of catering items.
Source:PIBNEWS

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Saturday, 16 September 2017

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Friday, 7 July 2017

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Tuesday, 28 February 2017

08:29

New Catering Policy 2017

New Catering Policy 2017

Mobile Units and Base Kitchens:
●IRCTC shall manage catering service on all mobile units including catering services on all new trains/ trains started on short notice. Pantry car contracts awarded by zonal railways shall also be reassigned to IRCTC.
●Meals for all mobile units will be picked up from the nominated kitchens, owned operated and managed by IRCTC. IRCTC shall develop different archetypes of kitchens keeping in view supply of food and usage assessed.

All four Base Kitchens under departmental operation of Zonal Railways (Nagpur, CSTM, BCT and Balharshah) and all kitchen units i.e. Refreshment Rooms at A1 and A category stations, Jan Ahaar, Cell Kitchens shall be handed over to IRCTC on ‘as is where is basis’.  Besides IRCTC may set up its own Kitchens at additional stations if required.
Kitchen structures/ land/space will be handed over by Zonal Railways to IRCTC, for a period of 10 years extendable for another period of 5 years, on a token license fee of Re.1/- (Re. one) per sqft. p.a. subject to minimum of Rs.100/- p.a.
  • IRCTC shall develop the Business model for the kitchens so that they can expand and enhance the service.
  • IRCTC shall prepare and submit a detailed concession agreement for setting up/development of the kitchens for approval of Railway Board.
  • IRCTC shall not outrightly outsource or issue licenses for provision of catering services to private licensees.
  • IRCTC shall determine the menu of standard meals and A-la-carte items. The standard meals served in trains shall be within the fixed tariff approved by Railway Board.
  • IRCTC may involve/empanel Self Help groups for providing catering related services.
 Static Units

Zonal Railways will manage static units (catering/milk stalls, trolleys etc.) except base kitchens and kitchen units to be handed over to IRCTC. IRCTC shall be responsible for catering services in static unit viz., Food Plazas, Food Courts and Fast Food Units.
  • Allotment of all Minor Catering units at all category of stations to be done through open tender.
  • For the first time, it has been envisaged that Allotment of Special Minor Units (reserved category) at all category stations will be done through open tendering system within the similar reserved category. The technical eligibility criteria has been simplified
  • Allotment of Milk Stalls at all stations shall be done through open tender system as against calling application.
  • For Milk Stalls, in addition to dairy cooperative federations/members of NCDFI bodies/agencies registered/certified by FSSAI for sale of milk and milk products have been made eligible to participate at all category of stations.
  •  Provision of perpetual renewal has been done away with. Now it has been envisaged that tenure of all static units (except kitchen units and Food Plaza) shall be 5 years only.  
  •  For smooth implementation of renewal, ceiling limit on holding of minor units including milk stalls, computation of units has been defined. 

●33% sub quota for women in allotment of each category of minor catering units at all category of stations has been provided.

Source:PIBNEWS
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Monday, 30 January 2017

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Monday, 7 March 2016

06:45

Bengalureans Treat Themselves at Truck Food at Street Fiesta

Bengalureans Treat Themselves at Truck Food at Street Fiesta

BENGALURU:  Thousands of Bengalureans landed at Swami Vivekananda Road Metro station in Indiranagar on Saturday to relish the culinary delights on offer at the food trucks parked there.

The second day of the Food Truck Street Fiesta 2016 organised by the Bangalore Food Trucks Association  with the support of Bangalore Metro Rail Corporation drew an overwhelming response with much of the food stuff in trucks being consumed by foodies by around 9.30 pm though the fest was to be open till 11 pm.

People waited patiently in queues for nearly half an hour in front of each of the eight trucks to buy food stuff. All kinds of snacks on skewers, six-inch subs, burgers, hot dogs, chicken wings, duck, turkey, vindaloo (gravy) and cuisine from all parts of the globe were relished by the visitors.

Software engineer M Girish and his 13-year-old daughter Avani had come all the way from Whitefield. “My daughter had heard of truck food online and watched it in movies. She insisted I bring her down today as soon as she heard such an event was on in the City,” Girish said.

“It is really cool, it is so different and everything really looks so tasty,” said Avani, standing in a long queue with her father.

Kinjal Majumdar, an analyst in a software firm, and his colleague Saathvika, who came to Indiranagar from Whitefield decided to stop by. “I am hearing of such a concept for the first time in Bengaluru. I’ve seen them in movies and wanted to experience it first-hand,” said Saathvika.

Varun Srikanth, spokesperson for BFTA, said the response was incredible. “It is really amazing. We never expected such a crowd,” he said. The organisation, formed just six months ago, has 28 truck food outlets on board now, he said.

“Food truck is a great alternative to street food. It is prepared at kitchens back home and is hygenic,” Srikanth declared.

The items, were billed as “reasonable” by many. 

Days open

All Fridays, Saturdays and Sundays in March.

Open from

11 am to 11 pm

Entry: Free

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Sunday, 6 March 2016

16:44

Cell Phone Coop Challenge by Chick-fil-A Restaurant

Cell Phone Coop Challenge by Chick-fil-A Restaurant

Chick-fil-A fast food restaurant has issued a challenge for its customers, which requires them to keep their phones aside while eating food at their restaurant. If the customer manages to stay from his phone during the entire meal, the restaurant will give free ice cream.

The challenge has been termed as ‘Cell Phone Coop Challenge’ and the customers are required to keep their electronics in a wired box of white color, called coop, and are not allowed to take them while having their meal.

The idea of this challenge was given by Brad Williams, an operator of Chick-fil-A in Georgia. He stated that the purpose of the challenge is to offer customers a sense of community, so that they can spend some quality time with their friends and family.

“But as we all know, technology increasingly demands more of our time and can be a big distraction, even while we’re eating. This got me thinking about what we could do to reduce this distraction during meals,” said Williams.

With this aim in mind, Williams, along with his team, developed the idea of Coop Challenge, which is now being followed by over 150 outlets of the restaurant. A 2015 Informate Mobile Intelligence study revealed that every day, 4.7 hours on an average are spent by the Americans on phones.

The data reveals that several people find it difficult to keep phones on the dinner table, but the notions are changing with every passing generation. The Center for the Digital Future revealed that individuals born after 1982 disagree with the above notion.

The small, square box is kept on every table and diners are required to put their cell phones in it after putting them on silent. If the phone doesn’t come out of the ‘Cell Phone Coop’, then everyone gets a free ice cream. The habit of using cell phones has serious adverse consequences on social life, irrespective of age, gender, ethnicity and mood.

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Tuesday, 24 November 2015

23:02

Foodpanda offers menus from over 12,000 restaurants across more than 200 cities for train passengers

Foodpanda offers menus from over 12,000 restaurants across more than 200 cities for train passengers

Foodpanda, IRCTC partner to offer meals during Indian Railways train journey

Online food ordering platform Foodpanda today said it has partnered with Indian Railway Catering and Tourism Corporation (IRCTC) to allow passengers order food from restaurants during their train journeys.

IRCTC is a subsidiary of the Indian Railways that handles catering, tourism and online ticketing operations.

A pilot of the proposed association will be launched at the New Delhi Railway station, Foodpanda said in a statement, without disclosing the timeline.

After Delhi, the service will be extended to more cities like Mumbai, Bengaluru, Pune and Chennai in due course of time, it added.

Foodpanda offers menus from over 12,000 restaurants across more than 200 cities.

Passengers can pre-order their meals from the options available for delivery at the opted station. However, they will have to order meals at least 2 hours in advance of the train arrival at the selected station.

Foodpanda will align the delivery of food with the train arrival time at the selected station, fulfilling the transaction through its own delivery arm.

Consumers will have the option of prepaid or cash on delivery.

“Our association with IRCTC will be an offering which addresses a huge consumer need prevailing for years. For long, consumers had limited food options to choose from while travelling with Indian railways but the newly launched e-catering service by IRCTC (approved by Ministry of Railways) is set to change the way Indians eat while travelling,” Foodpanda CEO Saurabh Kochhar said.

Robin Kalita, Director (Catering Services) at IRCTC said the aim is to offer wider choices to consumers.

“We are happy that we will be able to offer wider food choices to our consumers with this association, and once our pilot project is successful, we will extend the service to more locations,” he added.

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