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Showing posts with label OBHS. Show all posts
Showing posts with label OBHS. Show all posts

Sunday, 1 January 2017

18:41

EASTERN RAILWAY GREEN INITIATIVE

EASTERN RAILWAY GREEN INITIATIVE

Kolkata, December 28, 2016

As a part of the o­ngoing round the year cleanliness drive aiming at a cleaner and greener environment, Eastern Railway has adopted a series of measures including o­n-board housekeeping services (OBHS), solar lights at level crossing gates, bio-toilets in different trains and mechanized laundries.

At present, 74 trains (Howrah – 26, Sealdah – 36, Asansol – 3 and Malda – 9) are covered under OBHS for cleanliness of trains. During 2016-17, 11 more trains are likely to be covered under OBHS.

At present, 251 level crossing gates (Asansol-65, Howrah-52, Malda-74 and Sealdah-60) have been electrified with 74WP solar module (SPV). More level crossing gates will also be electrified with solar lighting system in near future.

Presently, 562 coaches (in 14 rakes of 9 trains) have been covered with bio-toilets. Total 2015 bio-toilets were retrofitted.

Apart from these, 3 mechanized laundries o­ne each Sealdah, Howrah and Malda are operating under the jurisdiction of this Railway and the combined capacity of these laundries are 10 tonnes per day.

Eastern Railway is committed to provide passengers/rail users a cleaner and hygienic environment in trains, platforms, Railway premises and different offices and all out effort will be on towards this direction. 

Source:Eastern Railway

Friday, 6 March 2015

07:47

online complaints about cleanliness in coaches

2015/3/1
02-03-2015

CR ADDS SMS FACILITY FOR ON BOARD HOUSEKEEPING SERVICES

Central Railway Press Release

CR ADDS SMS FACILITY FOR ON BOARD HOUSEKEEPING SERVICES

Central Railway has added SMS facility for receiving and attending to the complaints regarding cleaning of passenger coaches in trains having " on Board Housekeeping Services" in addition to to the facility which can be accessed through www.cleanmycoach.com website o­n smart phones or laptop which have internet connectivity..

Passengers will just have to type "Clean<10 digit pnr number> and sms it to 58888 to summon the designated cleaning staff to attend to complaints related to cleanliness in coaches, including toilets.

This facility is a part of an o­nline complaint system developed by Mumbai Division of Central Railway .

At present this facility is available on following trains:11005/11006 Dadar-Puducherry Express11013/11014 Lokmanya Tilak Temrinus-Coimbatore Express11021/11022 Dadar-Tirunelveli Express11027/11028 Mumbai-Chennai Central Mail11041/11042 Mumbai-Chennai Central Express11035/11036 Dadar-Mysore Sharavati Express12051/12052 Dadar-Karmali Janshatabdi Express12133/12134 Mumbai-Mangalore Jn. Express12137/12138 Mumbai-Ferozpur Punjab Mail12141/12142 Mumbai-Rajendranagar Express12163/12164 Dadar-Chennai Egmore Chennai Express12223/12224 Lokmanya Tilak Terminus-Ernakulam Duranto Express

Passengers can log on to , www.cleanmycoach.com and download the  application " Observe" . They have to enter their PNR numbers on their mobile phones to register their complaints on the website. 

The system will forward the passenger's complaint as an sms to the mobile number of the on duty OBHS staff o­n the train who will attend to the complaint and seek the complainant's feedback. An intimation of the passenger's request will also be simultaneously sent to the railway monitoring team.

This new sms facility is more passenger friendly as it can be used by even those people who may not  have an internet connectivity o­n their mobile phone. 
This system will ensure better hygiene in coaches thereby providing a clean and comfortable journey to passengers.

Salient Features Of OBHS(On Board HouseKeeping Services)
  • Cleaning of lavatories in morning and evening
  • Attention to passenger's demand of cleaning at any time
  • Cleaning of passenger compartment twice a day
  • Liquid Soap and toilet Paper Roll in AC coaches

Tuesday, 5 August 2014

05:34

New- look appearance and condition of railway coaches

Southern Railway drive for new-look coaches

Southern Railway is planning to launch “On Board HouseKeeping Services (OBHS)” in select trains, besides taking up a drive to improve the appearance and condition of coaches.

The OBHS is being introduced initially on 16 trains and would be extended to 50 more in one year.

In the first phase, Grand Trunk Express, Tamil Nadu Express, Vaigai Express, Pandiyan Express, Maveli Express, Kerala Express, Chozhan Express and Navajeevan Express will have OBHS. One supervisor will travel on the train and there will be janitors one each for three coaches, according to a senior railway official.

Cleaning of coaches and toilets will be done from 5 a.m. to 9 a.m. and from 4 p.m. to 8 p.m. using disinfectants and sanitizers.

Janitors will replace the tissue paper rolls in the toilets as and when required. Window panes in AC coaches will be cleaned regularly.

As part of the efforts to enhance the travel experience, the Southern Railway is planning to have more Clean Train Stations (CTS). At present, Erode Junction in Salem Division is a CTS, where long-distance trains will be cleaned at the junction.

It is now planning to make Mangalore Junction as CTS. For cleaning and water filling, the train needs to be detained for 12 to 15 minutes and this may affect the running schedule.

Taking this into account, the Railways are exploring the possibility of having one or two more CTS in Tamil Nadu especially for South-bound trains.


Housekeeping services being introduced initially on 16 trains and will be extended to 50 more in a year