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Showing posts with label RPF helpline :182. Show all posts
Showing posts with label RPF helpline :182. Show all posts

Sunday, 9 August 2015

16:30

Helpline to Report Incidents of Crime in Trains

Helpline to Report Incidents of Crime in Trains 

A Helpline has been made functional through Security Control Rooms of Railway Protection force (RPF) to provide round the clock security related assistance to passenger during their journey over Railways. This Helpline is functioning through a three digit No. 182 (toll free) allotted by the Department of Telecommunications. 

Operationalisation of the Helpline has helped in reducing the reaction and response time in facilitating passenger security. It is pertinent to mention that prevention of crime, registration of cases, their investigation in Railway premises as well as on running trains are the statutory responsibility of the States, which they discharge through the Government Railway Police (GRP). As such, complaints received through Security Helpline are forwarded to the GRP concerned for registration and investigation. 

At present, about 1300 trains are escorted by the RPF in addition to 2200 trains escorted by the GRPs of different States on an average daily. Some of the local trains which have been identified as prone to crime are escorted by GRP/RPF. Special women squads of RPF like ‘Sakthi Padai’, ‘Bhairvi’. ‘Shakti Mahila Teams’ have also been formed by zonal Railways for safety and security of women passengers in suburban sections. 

This information was given by the Minister of State for Railways Shri Manoj Sinha in a written reply to a question in Rajya Sabha . 

 Source :PIBNEWS.

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Tuesday, 21 July 2015

07:58

Consultant to aid Western Railway RPF in checking e-ticket fraud

Consultant to aid Western Railway RPF in checking e-ticket fraud

Mumbai: The Western Railways unit of the Railway Protection Force (RPF) has hired a consultant who can give specific tip-offs on e-ticketing fraud.

“The aim of hiring a consultant is to monitor the activities of ticketing agents without arousing suspicion. The consultant coordinates with our teams and keeps looking for areas where the activity is high and helps us zero in on malpractices,” said a senior official of the security agency.

The latest arrest made by the RPF in this regard is of 38-year-old Vishnukant Mishra from a cyber cafe in Kandivali East. Mishra had a history of booking 14 e-tickets worth Rs 35283. Mishra used to charge Rs 50 as his commission for booking each e-ticket. A raid was conducted on Mishra’s house in the same neighbourhood and several visiting cards of a travel agency were found.

The RPF has also recently cracked the whip on authorised agents who breach regulations and create personal log-ins for booking e-tickets. Investigators have been writing to the IRCTC to cancel the registration of such agents and blacklist them.

“There are regulations in place for authorised agents to function. For instance, they can only start booking tickets online after a gap of two hours from the opening time accorded to the public. This means, where reservation starts at 8am for regular buyers, agents can only book 10am onwards. Similarly for tatkal tickets, agents can start booking only after 12 noon. Some agents, however, create personal log-ins and start booking at the same time as the public,” said the official. “Everytime an authorised agent is arrested, we mail the IRCTC to cancel his registration, penalise him more than is prescribed in the Railway Act (over Rs.20000) and blacklist him so that he loses business. We want to warn passengers against approaching such agents and are appealing that a warning be printed on tickets which could make conniving passengers liable for prosecution,” he added.

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Thursday, 4 June 2015

20:57

Western Railway RPF drive

2015/06/PR
03-06-2015
Mumbai

Western Railway RPF drive

Western.Railway RPF TEAMS CONDUCTS SPECIAL DRIVES

During the o­ngoing 'Rail Yatri Upbhokta Pakhwada' being observed o­n Western Railway, the Railway Protection Force conducted extensive special drives in which 61 special RPF Teams conducted checks at stations and in trains.

As a result of these drives, held o­n 30th and 31st May, 2015 total 613 persons were arrested and prosecuted under different sections of Railways Act including 142 unauthorised travelers in ladies & handicapped coaches. Besides, 294 unauthorised hawkers, 131 anti social elements and 8 eunuchs & urchins were also arrested and prosecuted. The special team also nabbed 6 touts and prosecuted them. An amount of Rs. 34,500/- were realized as fine. During the drive, RPF team also took feedback from the passengers o­n safety related issues and to use RPF Helpline No. 182.
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