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Showing posts with label Railway e-ticket. Show all posts
Showing posts with label Railway e-ticket. Show all posts

Saturday, 19 September 2015

14:13

REVISED TIMINGS FOR BOOKING OF TICKETS THROUGH INTERNET

REVISED TIMINGS FOR BOOKING OF TICKETS THROUGH INTERNET

Kolkata, September 18, 2015:

The timings of the availability of booking facility through internet will be changed from 20 September, 2015.

The facility of booking of reserved tickets through internet will be available from 00:30 hrs. to 23:45 hrs. daily with effect from 20.9.2015.

The current booking counters at train originating stations will also function from 00:30 hrs. to 23:45 hrs.

Saturday, 18 July 2015

10:59

IRCTC asks Banks for implementation of OTP process in e-Ticketings

IRCTC asks Banks for implementation of OTP process in e-Ticketings

New Delhi: Concerned at the problems faced by people in online booking of railway journey tickets, Indian Railway Catering and Tourism Corporation (IRCTC) has asked banks to help ensure smooth transactions on its website. For this purpose, IRCTC has asked the banks tied up with it to take steps by August 15 so that booking tickets online could be hassle-free, said IRCTC CMD A K Manocha.

Manocha said complaints have been received about problems in getting one-time password (OTP) from banks while booking tickets online. IRCTC has tied up with 50 banks for e-ticket booking. While 24 banks have OTP facility, the rest are yet to introduce it, he said. A high-level meeting was held recently with bank officials and the problems facing passengers were discussed, he said. IRCTC has set the deadline of August 15 for the remaining banks to ensure OTP to customers.

IRCTC GM (software) M Srinivas said the e-ticketing portal has facility for transactions with 50 banks. Out of them, the arrangement with 28 banks is for net banking, for payment gateways with six, debit cards for 10, four for cash cards while one each is EMI-based and IRCTC prepaid card system. All banks tied up with IRCTC are collecting service charges for e-tickets. Most of these banks are having OTP facility for online transactions. “We need to implement OTP system by all the banks with a view to checking fraudulent transactions on the IRCTC website. Railway crime branch has also put the IRCTC on alert about fraudulent transactions,” he said.

According to sources, IRCTC is committed to maintaining transparency in its transactions with customers. Introduction of OTP system is also in consonance with RBI guidelines. Besides, this system is likely to check avoidable interventions of touts in booking online tickets on the IRCTC website.

Friday, 3 April 2015

20:26

E-TICKETING FACILITY FOR THE BOOKING OF RAIL TICKETS TO DIFFERENTLY ABLE PERSONS

E-TICKETING FACILITY FOR THE BOOKING OF RAIL TICKETS TO DIFFERENTLY ABLE PERSONS

Indian Railways has extended the facility of e-ticketing to physically challenged persons i.e., Orthopaedically handicapped/Hearing & Speech impaired persons/Mentally Challenged/Vision Challenged passengers also.

Such persons entitled for Railway concession will approach the nearest Divisional Railway Managers Office (Commercial branch) along with all the relevant documents viz.

a) Concession Certificate as certified by the competent hospital/Doctor


b) Photo Identity proof


c) Date of Birth proof


d) Address proof and any o­ne of the 10 (ten) identified proof and


e) Two passport size photograrphs


either in person or by post for issuing Railway Photo Identity card by submitting o­ne set of attested photo copies (self attested) of the said documents.


The envelope containing documents should be superscribed “Application for issue of railway Identity Card for Physically Challenged Person for ticketing”. After due verification of the certificate/documents, such persons will be issued photo-identity card through which facilities of e.ticketing can be availed for booking of rail tickets.Until the new card is issued, the Physically Challenged Person can use the existing certificate for booking tickets in the counter.

Some of the salient features of the Photo-identity card are as follows.

This Photo-identity card is not transferable and must be used o­nly o­n journey conducted by the person in which this card is issued.The element of concession shall be as per eligibility criteria based o­n the type of disability in different types of trains and class of travel.This concession is admissible to a single escort if eligible o­n the type of disability, while travelling with the card holder.This card is eligible for booking of reserved tickets from counters as well as from internet o­n www.irctc.co.in. For availing the concession of bookings, the number of the Railway photo identity card shall be mentioned at the time of booking.The card holder and escort accompanying the card holder must carry their respective Photo identity cards in original during the journey for verification purposeby authorised railway official.At the thime of booking concessional tickets at the counter, the card holder must produce the Photo-identity card in original and submit a photocopy of the same.For other details, the general public is requested to login Southern Railway’’s website at www.sr.indianrailways.gov.in.

Thursday, 26 March 2015

07:47

Indian Railways 'CASH ON DELIVERY' Service for E-Tickets

Railways’ Cash-on-Delivery Service for E-Tickets 

Indian Railway Catering and Tourism Corporation Ltd. (IRCTC), a public sector undertaking of the Ministry of Railways, has launched Cash on Delivery (CoD) service for e-tickets w.e.f. 01.01.2015 on pilot basis. The salient features of the scheme are as under:

Under this scheme, the customer books the tickets online through the following channels and opts for Cash on Delivery service or may make online payment:
 i. www.bookmytrain.com
iiBookmytrain App on Android platform.
iii.Bookmytrain App on Windows platform.
 iv.Bookmytrain App on BlackBerry platform.
 v.Bookmytrain App on iOS platform.

The customer can book tickets up to five days prior to commencement of journey.

Introduction of the scheme for facilitating the passengers and its proliferation based on feedback is a continuous and ongoing process.

This information was given by the Minister of State for Railways Shri Manoj Sinha in written reply to a question in Lok Sabha.

Monday, 23 March 2015