Send an SMS to clean train coaches

Send an SMS to clean train coaches

Guwahati: The NF Railway has started an SMS-based coach-cleaning system in mail and express trains originating from Guwahati which don't have on-board housekeeping service.

NF Railway CPRO Pranav Jyoti Sharma said, "The facility is available between 6 am and 10 pm. On receipt of the SMS, the division through which the train is passing would be immediately alerted so that the cleaning requirement can be attended at the next nominated station. Passengers are requested to avail the newly introduced facility," the CPRO said.

Passengers having confirmed journey tickets may ask the cleaning staff to attend their coach by sending an SMS to 58888. Alternatively, they can enter the PNR number at www.cleanmycoach.com. Passengers also have an option of downloading an android mobile app CLEANMYCOACH INDIAN RAILWAYS for sending their requests. The software named OBSERVE (On Board Services) will forward the request to mobile phone of the cleaner present in the particular train directly.

Source:TOI