Today's Cancelled Trains
transparent Contract
22:39
Showing posts with label transparent Contract. Show all posts
Showing posts with label transparent Contract. Show all posts
Saturday, 4 April 2020
Sunday, 23 June 2019
transparent Contract
07:15
Quotations for award of pay and use toilet contract at Amritsar railway station for three months
Quotations for award of pay and use toilet contract at Amritsar railway station for three months
Saturday, 24 March 2018
Tuesday, 28 July 2015
transparent Contract
07:45
Indian Railways taken steps to improve catering Services
Indian Railways taken steps to improve catering Services
Improvement of catering services is an ongoing process. Steps taken/being taken to further improve the catering services include
(i)Third Party Audit of catering services to be conducted at periodic intervals by independent and reputed auditing agencies accredited by NABCB (National Accreditation Board for Certification Bodies) as empanelled by the zonal Railways.
(ii) Introduction of e-Catering so that passengers can book the food of their choice through internet.
(iii) Introduction of Pre-cooked Food (ready to eat) meals of reputed brands to improve the quality, hygiene and to provide variety of options of meals to the passengers.
(iv) Setting up of centralized Catering Services Monitoring Cell (CSMC) with a toll free number 1800-111-321 for prompt redressal of the passenger grievances related to the catering activities and real time assistance to travelling public.
(v) Imposition of stringent punitive action including heavy penalties in case of deficiencies in services.
Further, transparent contract awarding and management system has been laid down in Catering Policy, 2010. Standard Bid Documents (SBDs) for award of general minor units, major static units and mobile catering units (Pantry car) have been issued.
This information was given by the Minister of State for Railways Shri Manoj Sinha in a written reply to a question in Lok Sabha today.
Source :PIBNEWS.
