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Showing posts with label ATAS. Show all posts
Showing posts with label ATAS. Show all posts

Thursday, 23 March 2017

08:21

New railway scheme to shorten wait lists, transfer passengers to alternative trains

New railway scheme to shorten wait lists, transfer passengers to alternative trains
Waitlisted passengers will get the choice of travelling on reserved berths in alternative trains on the same route from April, railway minister Suresh Prabhu announced on Wednesday.
Called Vikalp, or alternative train accommodation system (ATAS), the scheme will provide reserved berths or seats within 12 hours to passengers on the waiting list in another train bound for that destination. The change won’t entail any additional fare or charges.
This is an attempt to settle a long-running grudge of millions of people that travel with the country’s largest public transporter.
But there is a caveat to the plan: alternative berths will depend on the availability of vacant seats in another train.
In the overcrowded network, the possibility of finding reserved berths in alternative trains appears remote. Unconfirmed tickets have been a standard complaint of people seeking to travel with the railways, which carries 23 million passengers every day, a number equal to the population of Australia.
The scheme has additional flaws. A waitlisted passenger on the Delhi-Howrah Duronto with a travel time of 17.15 hours, for instance, might end up spending 41 hours for the journey if he is accommodated on the Delhi-Sealdah Express.
Also, a passenger seeking to cancel his ticket on an alternative train will have to pay a steep charge.
The cancellation fee for a confirmed booking, which is the case for a person getting accommodated on an alternative train, is much higher than the money deducted on a refund for a waitlisted ticket.
A railway official said Vikalp cannot address these problems entirely. “Smart traffic management plans can help, but unless infrastructural constraints are removed, lasting solutions cannot come.”
A reverse scenario can be possible too. Passengers can get lucky. Say, a wait-listed traveller on the Shaheed Express may find an alternative berth on the faster Duronto or Rajdhani trains.
The latest move is aimed at optimizing utilisation of seats across all trains; thereby increasing earnings and reducing refunds on waitlisted tickets.
The railways run more than 12,000 passenger trains every day. But the loss-making network loses more money each time a train leaves the platform with a vacant seat. Since train tariff is heavily subsidized, just 27% of railway revenue comes from passenger tickets.
The nationwide scheme will kick in from April 1 and will be available for those buying e-tickets to start with. But it will be extended to passenger reservation service (PRS) tickets as well.
The plan is available already on six routes, including Delhi-Lucknow, Delhi-Jammu and Delhi-Chennai.

Source:HT
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Saturday, 31 October 2015

22:29

Salient Features of the scheme ATAS - VIKALP to be introduced from Tomorrow on Pilot Basis.

Salient Features of the scheme ATAS - VIKALP to be introduced from Tomorrow on Pilot Basis.

Alternate Train Accommodation Scheme (ATAS) called “VIKALP” to be Introduced from Tomorrow i.e. 1.11.2015 on Pilot Basis 

A Major Passenger Friendly move to Provide Confirmed Accommodation to Waitlisted Passengers in Alternate Trains 

Facility to be Available Initially for E-Ticket (Internet Booking) Only

The Scheme to be Available Initially on Mail/ Express Trains of Two Sectors Namely Delhi –Lucknow and Delhi –Jammu   

Later, The Scheme to be Extended to PRS Counter Bookings as well as on Other Journey Sectors  

· With a view to provide confirmed accommodation to waitlisted passengers and also to ensure optimal utilisation of available accommodation, a scheme Alternate Train Accommodation Scheme(ATAS) called “VIKALP” has been conceptualised and is to be introduced from tomorrow i.e. 1.11.2015.  Initially this scheme will be available only for the tickets booked through internet (E-ticket) as a pilot project for six months. More over initially this scheme would be provided on Mail/ Express Trains running on two sectors only namely Delhi-Lucknow and Delhi-Jammu sectors of Northern Railway. In this scheme, wait listed passengers of a train will be given option for getting confirmed accommodation in alternate trains. Based on the feedback, this scheme will be extended to PRS counter bookings and also on other journey sectors. This is a major passenger friendly move to provide confirmed accommodation to waitlisted passengers in alternate trains.

Salient Features of the scheme 
  • The Alternate Train Accommodation Scheme (ATAS) is presently being launched under the name “Vikalp” on pilot basis only for the tickets booked through internet (E-ticket) on two sectors i.e. Delhi-Jammu and Delhi-Lucknow sectors. Based on the feedback it will be extended on PRS as well as  on other sectors.
  • The scheme is presently being implemented only across Mail/Express trains of same category.
  •  No extra charges shall be taken from passenger or any refund shall be provided for difference of fare.
  • The scheme is applicable to all waiting list passengers irrespective of booking quota and concession. In pilot phase the scheme will be available on few pre-designated trains in the above sectors only.
  • Under this scheme, waiting list passengers will give choice to opt for ATAS scheme.
  • ATAS opted passengers who remain fully waitlisted after charting will only be considered for allotment in the alternate train.
  • Fully WL passengers opted for ATAS should check PNR status after charting.
  •  Either all passengers of a PNR or none will be transferred to alternate train in same class.  The passenger can be considered for shifting to a train leaving from any station amongst the cluster of stations defined by Railways based on the convenience of the passengers to a station serving the destination station on the same analogy.
  • The ATAS opted passengers who have been provided accommodation in the alternate train will not figure in the waitlisted charts of their original train. A separate list of passengers transferred in alternate train will be pasted along with the CONFIRMED and WAITLIST charts.
  • The passenger allotted alternate accommodation can travel in the alternate train on authority of original ticket.
  • Waitlisted passengers of original train shall not be allowed to board the original train if allotted alternate accommodation. If found travelling, they will be treated as travelling without ticket and charged accordingly.
  • Passengers once provided alternate accommodation in alternate train will be treated as normal passengers in alternate train and will be eligible for upgradation.
  • In rare situations, passengers who have been provided alternate accommodation might get dropped/re-allotted in alternate train due to last minute change in composition of the alternate train at the time of chart preparation. So, passengers who have been provided alternate accommodation should check PNR status also after preparation of charts of the alternate train for final status.   
  • This information will be available on Call Centre (139), PRS Enquiry Counters, Passenger Operated Enquiry Terminals installed at stations and WEB ENQUIRY on www.indianrail.gov.in.
  • Passenger will also get SMS alert on their Registered mobile phone number about getting confirmed alternate accommodation.
  • When an ATAS opted passenger opts to cancel, after he/she has been given an alternate accommodation, he/she will be treated as a CONFIRMED passenger and the cancellation rules will apply accordingly.
  • No refund for difference of fare between the original train and the alternate train, including Tatkal charges, if any, will be given to re-allocated passengers.
  • Once an ATAS passenger has been allotted alternate accommodation, journey modification will not be permitted. If required, the passenger will have to cancel the ticket and book a fresh ticket for modified journey.
  • When a passenger who has been allotted alternate accommodation has not performed his journey in the alternate train, he can claim for refunds by filing a TDR request.   

IMPORTANT PASSENGER INFORMATION

1.Opting for VIKALP does not mean that confirmed berth will be provided to passengers in alternate train. It is subject to train and berth availability.
2.Once confirmed in Alternate train, Cancellation charges will be as per your berth/train status in alternate train.
3.In this scheme, your boarding and terminating station might change to nearby cluster stations.
4.You can be transferred to any alternate train available within 12 hrs from the scheduled departure of original train, in which you have booked
5.Please check PNR status after charting.

Source :PIBNEWS.
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