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Friday, 16 January 2015

Unreserved Suburban Tickets for Chennai with helpline no : 9840931998

282/2014-15
14-01-2015
CHENNAI

UTS ON MOBILE

The facility for booking unreserved suburban tickets on mobile phones has been introduced o­n Southern Railway.  This application is a pilot project and at stage one, tickets will be issued for journeys commencing on any of the following five stations.

 Chennai Beach, Chennai Egmore, Saidapet, Chrompet and Tambaram.

This application can be downloaded o­n an Android/Windows based Smart phone.  Using their mobile number as their identity, the customer can register as a user of this application and thereby can book an unreserved suburban ticket o­n his phone.  Following registration, the passenger is given a zero value or account known as Railway-Wallet (R-Wallet).  This R-Wallet can be charged by the user across the counter in any of the above five locations or through the Website www.utsonmobile.indianrail.gov.inon line.  However, at present charging and recharging the R-Wallet will o­nly be across counters.  The o­nline facility will be activated soon.  The R-Wallet can be used o­nly for booking of rail tickets.  After booking a ticket, the passenger must go to an ATVM (Automatic Ticket Vending Machine) at the journey originating station and take a print out of the ticket.  Passengers cannot travel without this printed ticket.

Detailed instructions on this application and guidelines to users are available at the website indianrail.gov.in.A 24 hour helpline for passengers has been activated and the number of this helpline is 9840931998.Passengers are encouraged to avail this facility.

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