Today's Cancelled Trains
Two Years Achievements of Ministry of Railways (May 2014 to May 2016)
I.PASSENGER AMENITIES AND DIGITAL INDIA INITIAVES
·Indian Railways launched three social media platforms on Facebook, Twitter and You Tube with the handle @railminindia. Ministry of Railways employed first of its kind, a real time 24x7 public grievance system through Twitter and provided medical, security and other emergency assistance to travelling passengers
- All India Security Helpline 182 set up to report any untoward incident and seek emergency help during travel
- The All India Passenger Helpline ‘138’ provided for all other query/complaints during travel
- A mobile based application viz. Complaint Management System (COMS) launched
- E-catering facility launched at 100 stations. 408 railway stations designated for providing E-catering
- A massive scheme for providing Water Vending Machines (WVMs) to provide RO Water at affordableprices is under implementation by Railway PSU IRCTC
- Reservation quota of two lower berths per coach in Sleeper class enhanced to four lower berths per coach for Senior Citizens and Women
- Tatkal reservation timings have been staggered to serve dual purpose of providing convenience to the passengers and for staggering traffic on the e-ticket portal.All agents are debarred from booking tickets during first thirty minutes of opening of booking
- Automatic refund of Confirmed /RAC e-tickets on cancellation of trains similar to waitlisted e-tickets is granted without filing of TDR
- Time limit for booking reserved tickets was increased to 120 days w.e.f. 01.04.2015
- Destination alert and wake up alarm services launched on 139
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