Tatkal Booking - There still persists problems in Tatkal reservations along with much scope for misuse and manipulation by travel agents/touts
The Tatkal scheme has been thoroughly revised and there are adequate safeguards to ensure that Tatkal tickets are available to bonafide passengers. The following measures have been taken to reduce the scope for its misuse by unscrupulous elements:
(i) Agents have been restricted from booking Tatkal tickets at the counters between 1000 hours and 1200 hours.
(ii) For Tatkal tickets the proof of identity is captured in the system and printed in the charts. Carrying the same original proof of identity as indicated on the ticket has been made compulsory for one of the passengers while undertaking journey on Tatkal tickets. This measure has substantially reduced the scope for transfer of tickets.
With a view to meeting the rush during the designated opening hours, the Next Generation e-ticketing (NGeT) has been launched for improving accessibility and enhancing the overall experience of e-ticketing. NGeT has the capacity to book 7,200 tickets per minute and support 1,20,000 concurrent users at any point of time.
Preventive checks are conducted in and around reservation offices and also in trains to check the misuse of the reservation facility by unscrupulous elements.
The above information was submitted as a written reply by the Minister of Railways to a question in Parliament.
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