Refund of ticket fares for trains cancellation on account of COVID-19
26-05-2020
Chennai
Refund of ticket fares for trains cancellation on account of COVID-19
1)In pursuance of Railway Board’s instructions, Southern Railway
is arranging full refund to ticket fares for trains cancelled after 22/03/2020
oÂn account of COVID-19
2)The refund of ticket fares are being granted oÂn line at www.irctc.co.in for all tickets oÂn the
website.
3)Passengers may note that for counter tickets, 100% refund will
be made available for all the cancelled trains (After 22/03/2020) upto 180 days
from the date of journey. Hence, there is no urgency to come to the
counters.
4)In view of the current situation of the COVID-19 pandemic in
Tamil Nadu, the refund for stations in Tamil Nadu and Pondicherry will be
disbursed slightly later in a staggered manner. This is in order to
ensure that social distancing norms are not violated by queues at various
stations for disbursal of the refunds. The dates for starting refunds at
Stations in Tamil Nadu and Pondicherry will be intimated shortly
5)The following procedure will be followed for tickers booked at
Counters in Kerala and Karnataka
The refunds will be made available in a staggered manner a shown
below so as to minimize the queues at the counters and to ensure social
distancing for the protection of our customers.
Refunds will be available in counters in various divisions as
follows:
I.KERALA:
1)Trivandrum Division:
Trivandrum Central, Kollam Jn, Kayankulam, Chengannur,
Tiruvalla, Kottayam, Alleppey, Ernakulam Jn, Ernakulam Town, Aluva, Thrisur
2)Palghat Division:
Calicut, Palghat
II)KARNATAKA
Mangalore Junction
6)The staggered disbursal of refunds will be carried out at all
the above counters in the following manner:
Journey Commencing Date |
Date of Refund oÂn PRS Counters |
22.03.2020 to 31.03.2020 |
From 27.05.2020 oÂnwards |
01.04.2020 to 14.04.2020 |
From 03.06.2020 oÂnwards |
15.04.2020 to 30.04.2020 |
From 09.06.2020 oÂnwards |
01.05.2020 to 15.05.2020 |
From 16.06.2020 oÂnwards |
16.05.2020 to 31.05.2020 |
From 23.06.2020 oÂnwards |
01.06.2020 to 30.06.2020 |
From 28.06.2020 oÂnwards |
7)All COVID-19 precautions should be strictly enforced at the
counters. Social distancing norms should be ensured in queues and between
queues. No persons will be allowed at the PRS Counters without wearing
the masks. The staff are instructed to wear gloves and masks and frequent use
of sanitizers will be resorted to while handling cash. The counters will also
be sanitized frequently
8)Our esteemed passengers are requested to follow the above
precautions keeping in mind that there is time available upto 6 months from the
date of travel for collecting the full refunds.
No comments:
Post a Comment