Western Railway Mumbai Division Started OPERATION FIVE MINUTES

    2015/04/PR

18-04-2015

Mumbai

'OPERATION FIVE MINUTE' BY W.RLY MUMBAI DIVISION 8 EXACT FARE COUNTERS AT 5 STATIONS STARTED
                                                                         

Under the ambitious project of OPERATION FIVE MINUTES to facilitate commuters of Suburban section in getting tickets within maximum five minutes, W.Rly's Mumbai Division has started 8 "Exact Fare Counters" at the following 05 stations over suburban section w.e.f Saturday 18th April, 2015.

1)Churchgate – Window No. 10

2)Dadar - Window No. 05 South West

3)Dadar – Window No. 15 PRS bldg

4)Bandra – Window No. 06 South West

5)Andheri – Window No. 02 Middle West

6)Andheri  - Window No. 22 East Booking

7)Borivali  - Window No. 08 Middle West

8)Borivali – Window No. 35 North West

 The special features of these windows are as under:

• Exact fare  of Rs. 5/- & Rs. 10/- ticket o­nly from each window

• No other ticket issued from this counter

In order to make it more effective following has been planned: 

1.Staff deployment for a few days to create awareness.

2.Placing sign boards o­n these counters and in booking office and approach path in a strategic manner so that the moment passenger enters the concourse area he is aware about the specific windows. Learning from these five locations will come handy to plan similar initiative from other major suburban and non – suburban stations in due course of time.