IRCTC mobile transactions are secure?

What is IRCTC mobile?

IRCTC mobile is a unique secure transaction solution residing on your mobile phone, which allows you to book railway tickets from anywhere and anytime. The IRCTCmobile has an attractive and user-friendly interface to facilitate easy navigation and has capability to book tickets in real time and store tickets details, making it an ideal ticketing solution.

How does the railway ticketing through IRCTC mobile work?

Once you enter your mobile number in the IRCTC web page, you will be automatically registered, post which you can download and install IRCTCmobile on your java-enabled mobile phone. You can start booking railway tickets through your IRCTCmobile and pay through the credit card/ cash card.

What are the pre-requisites for using the IRCTCmobile?

The pre-requisites for using the IRCTCmobile are: You need to be a IRCTC user

Have a Java enabled mobile phone or a smart phone

Have GPRS service activated on your mobile phone

Have a credit card/cash card.

Note: This service is not available for CDMA mobile users

How do I know if my mobile is Java enabled?

To check if your phone is Java enabled: Refer to your phone book manual, or Refer to the phone manufacturer's website. Note: If you can download games through your mobile phone, it indicates that your mobile is java enabled.

What is GPRS?

GPRS stands for General Packet Radio Service. It is an enhancement to the GSM mobile communications system, which allows internet browsing on a mobile phone as well as connecting to data services.

What are the benefits of using the railway ticketing service through IRCTCmobile?

You can now book your tickets from anywhere and at anytime using your IRCTCmobile application residing on your mobile phone. It gives you an increased convenience through a secure, real time ticketing services

Are transactions made through the IRCTCmobile secure?

Transactions made through the IRCTCmobile are completely secure. IRCTCmobile has built in features at every level that make it nearly impossible for anyone to break through the security net. The transmitted data is encrypted, and even the data stored on the mobile is in an encrypted format. IRCTCmobile architecture addresses the following security requirements: Privacy - Information sent from one party to the other is completely confidential Integrity - Information sent from one party to the other cannot be altered without detection Authentication - Verification of both party’s identities Non-repudiation - All messages between both parties are signed, ensuring an auditable record of the transaction.

What is IRCTC login and password?

You need to register with IRCTC to get a IRCTC login and password. You can register through IRCTCmobile (This may not be available on all mobile handsets) or by visiting http://www.irctc.co.in. By default the mobile will have Guest Login and password for IRCTC. With this login and password you will be able to do everything related to IRCTC except ticket booking through your mobile. For booking, you need to register with IRCTC and login to IRCTCmobile with your IRCTC login ID and password.

How do I view the passenger details?

To view passenger details: Open IRCTCmobile with the appropriate PIN Select 'Booking' Select on ‘Reservation’ icon Customer Select ‘Passenger List’ icon Select ‘View’ from ‘Options’ Passenger details are displayed on IRCTCmobile.

What if I do not receive an I-ticket through the courier?

If you fail to receive I-ticket in 2-3 clear days, you can contact IRCTC call center and enquire about the status giving relevant ticket details. You can also mail at care@irctc.co.in. Alternatively you can track you ticket by entering the PNR number in the 'Track your ticket' page provided on the irctc.co.in website, from the next day of booking the ticket. You can contact your local Overnite Express courier office, produce proof of identity along with transaction ID and PNR number and collect your ticket.

Can I cancel or get the refund of the ticket booked through the IRCTCmobile?

The cancellation of the ticket can’t be done from the IRCTCmobile. For cancellation you have to follow normal procedure of cancellation over the counter. The refund money will be credited back electronically to the same credit/cash card which has been used for booking tickets. The refund may take around 1-3 days from the date of cancellation

What if I lose my mobile?

If you loose your mobile: Call the customer IRCTC care centre Provide details for verification of identity Request for blocking the IRCTCmobile Perform a Change of Handset , once you avail your new phone