Today's Cancelled Trains
IRCTC News - Withdrawal of Catering Service from IRCTC
The Railway Ministry has clarified to a question in Parliament regarding withdrawal of primary catering service in trains and stations from IRCTC as follows...
With the introduction of the New Catering Policy, issued on 21st July, 2010, Indian Railway Catering and Tourism Corporation (IRCTC) is responsible for management of premium catering services of Food plaza, Food courts and Fast food units.
Catering services were transferred from IRCTC to Indian Railways mainly because IRCTC did not have the vast network and reach for monitoring and supervision of activities as available with Indian Railways.
Consequently there was a public perception of deterioration of quality of catering services. However, during this transition IRCTC continues to provide catering services in all Duronto & few Rajdhani/Shatabdi express trains departmentally.
Instructions have been issued on 28.03.2012 for transfer of management of bookstalls from Indian Railway Catering and Tourism Corporation (IRCTC) to Zonal Railways, so as to ensure supervision and monitoring by the railways in view of its vast and elaborate all-India network in comparison to IRCTC.
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