139 - Integrated Train Enquiry System

139 - Integrated Train Enquiry System

139 Integrated Train Enquiry System launched by Railways during Oct-2007 is of great value to Railway Commuters and also provides great help and convenience to the public. Presently this system provides the following service:

Main Features:

All basic enquiries like PNR Status, Accommodation Availability, Tatkal Availability, Train Arrival Departure, Train between Stations and Train in Next Hours etc., are available on telephone No. 139.

1. Instant PNR Status (Quick Dialing)
2. SMS (56300) -Functional from August-2008
3. SMS (139) -Functional from May-2009
4. Accessible from all telecom service provider irrespective of the type of telecom service (basic, mobile, WLL services etc.).
5. The subscriber can access these services by making Local Call (without requiring STD facility) throughout the country.
6. Provision to redirect the caller to a human agent.
7. Multilingual service (In addition to Hindi & English)
8. The following options available in the regional call centers.
9. South - Tamil/Telugu/Malayalam/Kannada